Customer Reviews for Southern Ohio General Store
(U-Haul Neighborhood Dealer)

292 reviews

1499 SR 522   Wheelersburg, OH 45694

(740) 370-0965

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 8:30 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(740) 370-0965

1499 SR 522
Wheelersburg, OH 45694

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 8:30 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The windshield was dirty. I had to clean the trucks interior.

Joshua Tolle 
Rating:
5.0

Make sure that the truck is road ready and clean

Timothy Isaac 
Rating:
4.0

It was a good experience however, I was disappointed my rental was not for an entire day (24 hours), and just a few hours.

Susan Randolph 
Rating:
5.0

The back of the truck was a little dirty. There was a dirty sock, loose change on the floor and crumbs

Timothy Isaac 
Rating:
5.0

Nothing - pick-up and drop-off was easy peasy!!!

Dorraine Meeker 
Rating:
5.0

You’ll are doing great

Steven Alvey 
Rating:
5.0

Customer did not leave a comment.

Caden Warnock 
Rating:
5.0

Customer did not leave a comment.

Dawn Miller 
Rating:
5.0

Nothing, yall friendly, feel like family and I usually come from portsmouth oh, 15 miles to use your service and rent uhaul. Thank you so much.

debbie watkins 
Rating:
5.0

Place key drop box closer to building entrance

Sara Oliver 
Rating:
4.0

N/A

Tod Wiget 
Rating:
5.0

Customer did not leave a comment.

Mark Settle 
Rating:
5.0

Customer did not leave a comment.

Paul Pease 
Rating:
5.0

Great customer service

William Principe 
Rating:
3.0

Customer did not leave a comment.

Patricia Bova 
Rating:
5.0

Make sure the back of the truck is swept out for the next customer.

Jon Spradlin 
Rating:
5.0

Would like to see some paper Uhaul floor mats just to keep the floor clean in the vehicle other than that it’s been great. Our location only has one pickup truck would like to see more availability for pickup trucks in our area. Only one truck within a 50 mile radius. Really like it that I have the option to rent a truck when I need one but most of the time the pickup truck is out or stays rented

PHILLIP STEVENSON 
Rating:
3.0

Customer did not leave a comment.

Harry Mumpower 
Rating:
3.0

Customer did not leave a comment.

Tim Clay 
Rating:
5.0

The truck smelled horribly of smoke. If I hadn’t needed it so badly, I would’ve walked back inside and ask for a different one. If I did that I would have had to have taken a bigger one. The truck was a little dirty, but I didn’t mind that. Otherwise, it drove great, Was easy to return , and I would recommend to anyone.

NANCY WHITE 
Rating:
3.0

Customer did not leave a comment.

Eric Ramey 
Rating:
4.0

Pretty good experience

Eric Ramey 
Rating:
5.0

Very nice young lady.

John Terry Sr 
Rating:
4.0

Upset about the price. The same trailer cost 70.00 in Canal Fulton Ohio. You site it cost 200.00

CHRIS BUTTERMOORE 
Rating:
5.0

Customer did not leave a comment.

Michael Muhlbaier 
Rating:
5.0

Great place , they take care of you.

JEFF SPARKS 
Rating:
5.0

my experience was very easy and excellent! in my opinion the trucks are easy to drive, easy to pick up, and easy to drop off. i even did the drop off system wrong, called customer service and they fixed everything for me so i wouldnt get charged another fee. also very affordable. i would use again!

kaley klaiber 
Rating:
5.0

Very helpgul

VIRGINIA MILLER 
Rating:
5.0

Lynn was nice and knowledgeable of what I needed to do to drop at an alternative location.

Ronald Fyffe 
Rating:
4.0

Customer did not leave a comment.

Angela Withrow 
Rating:
5.0

Customer did not leave a comment.

Carl Stroth 
Rating:
3.0

Customer did not leave a comment.

Raymond Lawson 
Rating:
3.0

Customer did not leave a comment.

David Cooper 
Rating:
3.0

Customer did not leave a comment.

Arlyn James 
Rating:
3.0

Customer did not leave a comment.

Veronica MOORE 
Rating:
4.0

Customer did not leave a comment.

Mark Williams 
Rating:
5.0

Customer did not leave a comment.

Charles Smith 
Rating:
5.0

Customer did not leave a comment.

David Rice 
Rating:
5.0

Customer did not leave a comment.

jim kellogg 
Rating:
5.0

Customer did not leave a comment.

Angelaandchris Pierce 
Rating:
4.0

Customer did not leave a comment.

James Arthurs 
Rating:
5.0

We rent from this location at least once a year… Awesome staff, friendly and helpful…

ROBERT Jackson 
Rating:
5.0

Customer did not leave a comment.

Donald Pohl 
Rating:
1.0

They charged me an extra day when I returned on time.

Tonya Sowards 
Rating:
5.0

The agent was very helpful when I couldn’t get the on line system to check in the vehicle. Luckily they were open when I got there. UHAUL get your logistics operation together. NO ONE WHO BOOKS 2 MONTHS IN ADVANCE SHOULD EVER HAVE THE FEAR THAT THEY WONT HAVE A VEHICLE AVAILABLE.

Gayla Childers 
Rating:
5.0

Keep doing what your doing

Warden James Sampson 
Rating:
5.0

Customer did not leave a comment.

JERRY THORNSBERRY 
Rating:
5.0

Customer did not leave a comment.

Richard Gudorf 
Rating:
5.0

Customer did not leave a comment.

Dusty Allen 
Rating:
5.0

Customer did not leave a comment.

Jim Gill 
Rating:
5.0

Trailer tongue very heavy to hook and unhook need jack or reduce tongue weight.

wes carter 
Rating:
5.0

Continue the great job!!! Staff was the best!!

Brenda Ison 
Rating:
3.0

Customer did not leave a comment.

Charles Cornett 
Rating:
5.0

Danny Gleim was AWESOME!!!

Kerry Kelley 
Rating:
4.0

Customer did not leave a comment.

Herschel Thomas 
Rating:
4.0

Customer did not leave a comment.

Herschel Thomas 
Rating:
4.0

Start out with full tank instead of trying to get it back where it was when you got it

John Terry Sr 
Rating:
5.0

Customer did not leave a comment.

Reggie Besco 
Rating:
5.0

Customer did not leave a comment.

David carrico 
Rating:
3.0

Truck would not get out of 1st gear and cab had muddy floor. only used for 9m miles, so completed the task. Would rather have used a van took 15 ft truck as all available.

kathy staker 
Rating:
5.0

Customer did not leave a comment.

Charles Cornett 
Rating:
5.0

Customer did not leave a comment.

Donald Gleim III 
Rating:
5.0

Customer did not leave a comment.

Carl Vance 
Rating:
3.0

Customer did not leave a comment.

Lisa Stilp 
Rating:
5.0

Customer did not leave a comment.

Randy Quillen 
Rating:
5.0

Customer did not leave a comment.

GINGER CALL 
Rating:
3.0

Truck was not cleaned…asked someone to sweep it out while I signed paperwork…interior of truck had not been cleaned for some time…gentleman completing registration was not nice

Teresa Ruby 
Rating:
5.0

Customer did not leave a comment.

Jason Bester 
Rating:
3.0

Third drop off here, went well.

Herschel Thomas 
Rating:
2.0

Customer did not leave a comment.

Kymbria Williams 
Rating:
3.0

Customer did not leave a comment.

Ryan Imes 
Rating:
4.0

Customer did not leave a comment.

BRITTON ALDRIDGE 
Rating:
3.0

Please check the equipment before you rent it. I had to fix the tongue of the trailer before I used it.

Robert Zuver 
Rating:
3.0

Customer did not leave a comment.

HERSCHEL THOMAS 
Rating:
5.0

It was great because I was able to drop off before they opened and it was nice having that convenience

ROBERTO DISALVO 
Rating:
5.0

Customer did not leave a comment.

Robert Osborn 
Rating:
5.0

I was disappointed with how rough the 26' truck rode down the highway. I had no idea it would be this bad. At times the inside of the cab would be violently shaking.

William Gerlach 
Rating:
5.0

Customer did not leave a comment.

Nicholas Lavender 
Rating:
3.0

The Unit had so many X X X all over it you could never see every defect at pick up to be sure they were marked. At my first gas stop I saw hail damage on engine hood that was not marked, It was not me, I return items better than I get them. I did have a good first experience.

Herschel Thomas 
Rating:
5.0

Customer did not leave a comment.

Ryan Bussey 
Rating:
5.0

Everything was good.

DONNA SCOTT 
Rating:
5.0

Customer did not leave a comment.

John Tackett 
Rating:
3.0

better deal on the mileage .99 was offered some free miles at other locations

ROY FRALEY 
Rating:
5.0

So say to return , out in a minute . AWESOME 😎

James Large 
Rating:
5.0

Customer did not leave a comment.

Tracey Baker 
Rating:
5.0

Customer did not leave a comment.

Erica Swackhamer 
Rating:
5.0

Customer did not leave a comment.

Isaac Spradlin 
Rating:
5.0

Have rented a U-Haul from here several times. Always had great transactions. Ask for Danny, he'll do you right.

Carl Thatcher 
Rating:
2.0

If they didn’t try to add an extra 100 miles onto your trip. Couldn’t check back in the truck because the uhaul website was down and customer service hotline was also down.

Kevin Andrus Jr 
Rating:
4.0

I locked the truck & put the keys in the lock box before completing the on-line check out. I would have liked to upload pictures directly from my smart phone that I took before I began check-out, instead of only being able to take on the spot pictures while completing the check out process. I also was sent out to the truck to inspect a damaged truck without the curtesy of disclosure of the problem spots. It felt like a set up, to have to point out damages, even after I purchased the damage insurance coverage for my rental.

Michelle Stoyka 
Rating:
4.0

Customer did not leave a comment.

Vickie Caulley 
Rating:
2.0

Customer did not leave a comment.

Laura Lang 
Rating:
5.0

Customer did not leave a comment.

Patty Eldridge 
Rating:
5.0

Customer did not leave a comment.

Zacharie Harney 
Rating:
5.0

The only thing is was didn't want to kick in gears when I had it in drive. It was like it was in lst or 2nd. Eventually it kick into gear.

Sharon Bays 
Rating:
5.0

2nd time in a month I used this service it went smoothly on both ends of the trip !! Will use it one more time to move the rest of our things.

Justin Jackson 
Rating:
5.0

The uhaul experience with the group of people was very professional. I would recommend this location to others who are looking to move.

Cindy Parker 
Rating:
5.0

Customer did not leave a comment.

John Bullard 
Rating:
5.0

Customer did not leave a comment.

R and M Delivery 
Rating:
5.0

Customer did not leave a comment.

JESSE JOHNSON 
No reviews have been submitted for this location.

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