Comentarios del cliente para Southern Maryland Towing

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Southern Maryland Towing

Grado total:

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greg F. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

Torgeir Solheim F. en

Grado:

El cliente no dejó un comentario.

Alkeisha W. en

Grado:

Check-in/pickup took 40 mins, and none of my reservation information was in the system. The staff was excellent, very professional; however, the electronic database seems archaic. The attendant must have entered my information 4-5 different times! After finally having the information successfully entered, I make my way to the truck to find the engine light is on, apparently indicating something is wrong with the truck. I went back inside to inform the attendant only to learn there were no more vehicles I could rent. With a crew waiting for me, I had no choice but to try. It drove rough, with indications of apparent transmission problems. This truck should have been removed from the fleet. When I inquired, I was told they had just dropped it off to the site and said it was fine. It was not!

david E. en

Grado:

El cliente no dejó un comentario.

Daniel K. en

Grado:

Amanda was very professional and courteous.

Nancy K. en

Grado:

The woman was not trained to know how to put car on dollie. Please train your personnel.

Troy L. en

Grado:

El cliente no dejó un comentario.

Sandra B. en

Grado:

El cliente no dejó un comentario.

Jacob N. en

Grado:

El cliente no dejó un comentario.

Vanessa C. en

Grado:

Amanda in the Leonard town MD office went above and beyond to make my experience so much better from what I had previously experienced in CA. Thanks to Amanda for making my day better. This move across country was stressful and going back to uhaul to drop off the trailer was the last place I wanted to be but she definitely showed me a better experience.

Kimbery P. en

Grado:

El cliente no dejó un comentario.

BARBARA T. en

Grado:

Location rated below excellent because a customer should be able to use restroom facilities instead of referring them to dollars general

Nancy K. en

Grado:

El cliente no dejó un comentario.

Francis H. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

They didn't do a good inspection of the Uhaul before I picked it up. Trash under the seat that came out when I applied the brakes. After, I loaded it for my trip, found out that no windshield fluid to clean the windshield and the driver side wiper blade was torn. I'm glad I didn't run into rain. I was told that I could get a military discount, well when calling Uhaul they said they don't do that, and they told me that if I turn it in I would get money back if I didn't use it for the whole 3 days, that wasn't correct either. i believe OJT needs to be given to the personnel working at the locations or at least a hand book for procedures.

Kerry K. en

Grado:

I was given a truck with the Service Engine light on. Brought it to the person that took care of me and she made a phone call. The person she called said "it was OK" "It had just came back from the shop and the light was on, but they had leased it out a few times already and it did fine". After loading it and taking it to where it was going to stay for the night (my house, 6 miles away), it started to run hot. The gauge was going from normal to H. I called SO MD Towing back, and the same girl advised it was probably just the gauge, it should be fine and to just keep it. I asked her to check with whomever she called before and let me know what she found out. I never received a call back. I left for Ocean City the next morning. The truck started hesitating from time to time, but was doing ok until I got to Easton. In Easton it had trouble getting going, but once it got up to speed it did OK. I googled Uhaul near me and came up with the East New Market location and decided to stop there. After setting at a light in Cambridge, the truck started doing very poorly loosing power. I managed to make it to the East New Market location and was taken very good care of by Tammy. After I got there, I called So Md Towing back and advised them I had broke down and their only comment was, "ok thanks" No I'm sorry to hear that or is there anything we can do. Just "ok" See comments on next section.

Adam K. en

Grado:

El cliente no dejó un comentario.

Devonta L. en

Grado:

The ladies were very nice and professional.

MIRIAM P. en

Grado:

El cliente no dejó un comentario.

Brandon L. en

Grado:

Perfect!!

Brandon L. en

Grado:

Perfect!!

Thurman C. en

Grado:

El cliente no dejó un comentario.

Joe K. en

Grado:

Karen was kind and helpful with the directions to her location. She allowed us to drop our rental off after hours, which was extremely to us who are exhausted from moving. Thank you, Karen!

michael F. en

Grado:

The straps were broken for tie down and we had to go to Walmart and purchase straps to secure the vehicle. We let the U-Haul know at the drop-off location.

Abdel Aziz E. en

Grado:

El cliente no dejó un comentario.

Bennett R. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

El cliente no dejó un comentario.

Judith B. en

Grado:

El cliente no dejó un comentario.