Customer Reviews for Southern Belle Outdoors
(U-Haul Neighborhood Dealer)

312 reviews

1008 N Bypass E   Washington, GA 30673

(706) 678-3269

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 678-3269

1008 N Bypass E
Washington, GA 30673

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Matthew Woodruff 
Rating:
5.0

Customer did not leave a comment.

Robbie Beard 
Rating:
5.0

Customer did not leave a comment.

Teresa Glenn 
Rating:
5.0

Very helpful with check out. Just remember to watch your head!

Dennis Johns 
Rating:
5.0

Location was perfect. Attendant was super friendly and expedited process. Just wish U Haul had a Veteran discount which is kinda crummy

Circle Heart Racing LLC 
Rating:
5.0

I had to rent a much larger truck than I needed because there were no smaller vehicles available at this location or the one in Thomson.

Myra Blackmon 
Rating:
5.0

Thanks Belle! Great experience and I will remember to "Watch my head!"

Dennis Johns 
Rating:
5.0

I can't think of anything to improve...Cause Ms. Belle was exceptionally nice and courteous...Thank you Ms.Belle... God bless your every step 🙏🙏🙏🙏

Michael Cason 
Rating:
5.0

Ms. Belle is WONDERFUL!!!

JACQUELINE Allen 
Rating:
5.0

These folks are wonderful, helpful and just a joy to do business with.

Kenneth Colestock 
Rating:
3.0

Uhaul made errors with the reservation I made online and the site could not correct it. It took 40 minutes on the phone to correct.

Tim Swindall 
Rating:
5.0

Customer did not leave a comment.

Janice Vandiver 
Rating:
5.0

Customer did not leave a comment.

Frank Story 
Rating:
5.0

Customer did not leave a comment.

Ray Davis 
Rating:
5.0

Good customer service

Margaret Oasen 
Rating:
5.0

Customer did not leave a comment.

John Pike 
Rating:
4.0

Customer did not leave a comment.

Brandon Pullum 
Rating:
3.0

Customer did not leave a comment.

Lawanda Hulin 
Rating:
5.0

Customer did not leave a comment.

James King 
Rating:
5.0

Mrs Belle is the best

GREGORY BOOKER 
Rating:
5.0

Customer did not leave a comment.

Margie Burke 
Rating:
5.0

Excellent service

David Lee BRINSON 
Rating:
5.0

Really nice lady who was helpful and efficient.

Ralph Sproull 
Rating:
5.0

Customer did not leave a comment.

Adam Martin 
Rating:
3.0

Customer did not leave a comment.

Saprina Kearney 
Rating:
5.0

Customer did not leave a comment.

April Jones 
Rating:
5.0

Customer did not leave a comment.

Dawn Moore 
Rating:
5.0

Customer did not leave a comment.

Boyd Harris 
Rating:
5.0

Customer did not leave a comment.

Kimberly Sneathen 
Rating:
5.0

Customer did not leave a comment.

Tena Walton 
Rating:
5.0

Customer service is awesome.

jeffry binns 
Rating:
5.0

Customer did not leave a comment.

jeffry binns 
Rating:
5.0

Customer did not leave a comment.

Oliver Dyson III 
Rating:
5.0

Customer did not leave a comment.

Latonya Davis 
Rating:
5.0

Very good service overall.

Moses GLOSTER 
Rating:
5.0

Easy self-return process; was able to drop off on a Sunday, even though location was closed.

Jessica Robinson 
Rating:
5.0

Customer did not leave a comment.

Bobby Brittain 
Rating:
4.0

Very nice and helpful people. U-Haul equipment is generally not that well maintained or cleaned but this trailer was a pleasant surprise.

Kenneth Colestock 
Rating:
5.0

Customer did not leave a comment.

steven blanchard 
Rating:
5.0

Customer did not leave a comment.

jeffry binns 
Rating:
5.0

Your regional customer service people are the ones that are lousy. I use your service a few times in the last few months and every time I talk to someone in the regional center to talk about my order it gets screwed up and waste my time and that’s very frustrating

SHIRLEY GRATTO 
Rating:
4.0

Just keep up the good work!!!

gary coleman 
Rating:
5.0

Customer did not leave a comment.

Robert Locke 
Rating:
5.0

Customer did not leave a comment.

Dawn Arrington 
Rating:
5.0

They helped us back the trailer up and unhook the trailer. Couldn’t ask for a better experience.

Keith Jiles 
Rating:
5.0

Customer did not leave a comment.

Daniel Hartman 
Rating:
5.0

Customer did not leave a comment.

jeffry binns 
Rating:
5.0

Excellent experience. Very pleased with service and explanation of rates etc. Will use again.

Charles Bishop 
Rating:
5.0

Customer did not leave a comment.

hillary lightbody 
Rating:
5.0

Excellent staff. Very personable, professional and articulate. I would highly recommend using this location.

Denise Batchelor 
Rating:
5.0

Customer did not leave a comment.

Vicki Beckum 
Rating:
5.0

Customer did not leave a comment.

Tracy Duncan 
Rating:
5.0

Customer did not leave a comment.

Tom Phillips 
Rating:
5.0

Excellent

GREGORY BOOKER 
Rating:
5.0

Southern Belle was incredible and the service was first rate.

TJ Coombs 
Rating:
3.0

Customer did not leave a comment.

Amara Ethridge 
Rating:
5.0

Customer did not leave a comment.

Daniel Hartman 
Rating:
5.0

Pleasant engagement. Professional.

EDWARD BOSWELL 
Rating:
5.0

Customer did not leave a comment.

Tracy Moore 
Rating:
5.0

Customer did not leave a comment.

Jason Ogletree 
Rating:
4.0

Customer did not leave a comment.

Dennis West 
Rating:
5.0

Nothing

Tommy Strickland 
Rating:
5.0

Customer did not leave a comment.

ROBERT RICHARDSON 
Rating:
5.0

Everything was fine

LINDA GARTRELL 
Rating:
5.0

Customer did not leave a comment.

ROBERT LOCKE 
Rating:
5.0

They were so helpful to us. We couldn’t have moved our daughter 5 hours away without them.

CONNIE GARRETT 
Rating:
3.0

It is the only game in town. The drop off with the app was easy.

CAROL HARRIS 
Rating:
5.0

Customer did not leave a comment.

MARQUITA TOLBERT 
Rating:
5.0

Customer did not leave a comment.

MURCEIA TURNER 
Rating:
5.0

There is absolutely nothing else to be done. Belle and her charming husband are the best! She is very thorough and he keeps me laughing. I love those guys and appreciate them to the utmost.

TERRI LANE 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE DORSEY 
Rating:
5.0

Customer did not leave a comment.

MARSHALL CULLARS 
Rating:
5.0

Customer did not leave a comment.

Jessie Williamson 
Rating:
5.0

No improvements needed.

Kimberly Sneathen 
Rating:
5.0

The issues I experienced were not with the location or employees, but rather U-haul as a whole. Somehow, the U-Haul website allowed me to book a pickup location that wasn’t even open on Saturdays, which is when I was moving and picking up. I was supposed to be able to use mobile pickup at the location I ended up using and was completely unsuccessful. Thank goodness the owner showed up AFTER HOURS and was kind enough to help me get the U-Haul I reserved. If not for her, I would have waited on hold with customer service for an hour. U-Haul needs to have better communication and inventory across their multiple locations in order to create a better customer experience. This was an incredibly stressful experience during a move that was already stressful enough. My experience makes me reconsider using U-Haul to move in the future.

Arnie Page 
Rating:
5.0

Customer did not leave a comment.

PATRICIA RUSHER 
Rating:
2.0

The 24/7 pickup option turned into a headache that I was never even offered compensation for. It took three hours the second time that's after I went earlier in the day and wasted an hour to figure out my truck wasn't where it was supposed to and I could pay my help another hour( 2 total for 3 me) 120 dollars lost with no compassion from uhaul. If I didn't have to have the truck I would have definitely not gotten it froM y'all.

Christopher Gibbs 
Rating:
5.0

Location was fine. But lots of issues with mobile check in that lasted for 2hrs til was able to resolve over the phone with a customer rep.

DAWN STONE 
Rating:
5.0

Quick pick up and return. Cute office :)

Frances Jennings 
Rating:
5.0

Thank you, Belle!

Mark Outlaw 
Rating:
5.0

Customer did not leave a comment.

LISA FERGUSON 
Rating:
5.0

Customer did not leave a comment.

Connie Mitchell 
Rating:
5.0

They are very helpful and fast. I wouldn't rent from any other location but this one. Very good christians.

GREGORY BOOKER 
Rating:
4.0

Turn in was smooth.

EDWARD BOSWELL 
Rating:
5.0

As far as I can tell, there is nothing that you all need to do because Belle is doing an excellent job. She has a great personality and made this a good experience for me and my sons. Thanks Belle

TERRI LANE 
Rating:
5.0

Very easy to work with and truck clean in good overall cpndition

MATTHEW HALL 
Rating:
4.0

Your mobile app is terrible! Online booking impossible.

MORGAN MCLEOD 
Rating:
3.0

Customer did not leave a comment.

KENNETH JOHNSON 
Rating:
5.0

Very pleasant experiences, the owners are very nice and understanding. I would recommended everyone to do business with them. I am very graeful!

Gregory Raymon Booker 
Rating:
5.0

Customer did not leave a comment.

jeanette lewis 
Rating:
5.0

Customer did not leave a comment.

BEN GODWIN 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE DORSEY 
Rating:
5.0

If the uhaul places in Thomson ga was as friendly, knowledge, dedicated to their job as these folks are they would get my buisness. These folks are a ray of sunshine on a stormy day. It's so sad that most folks dont have the customer service that this uhaul dealership has, because if they did people would use them. If I could I would rate them at super awesome !!!!!

BEN GODWIN 
Rating:
5.0

Customer did not leave a comment.

JIMMY GATLIN 
Rating:
5.0

Customer did not leave a comment.

Nicki Bolton 
Rating:
5.0

Customer did not leave a comment.

Thomas Slaton 
Rating:
5.0

Customer did not leave a comment.

Barbara Fulbright 
Rating:
5.0

One of the best Uhaul locations I have been to. Very helpful. Never a problem.

ROBERT LOCKE 
Rating:
5.0

Customer did not leave a comment.

Gary Bennett 
Rating:
5.0

Customer did not leave a comment.

DANIEL HUBBARD 
No reviews have been submitted for this location.

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