Comentarios de los clientes para Southbridge Gas Station & Auto Repair

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Southbridge Gas Station & Auto Repair

Clasificación general:

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peter C.
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El cliente no dejó un comentario.

Anna T.
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El cliente no dejó un comentario.

kelvin C.
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El cliente no dejó un comentario.

Paul B.
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very satisfied good location

Kenneth A.
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Looks like a junk yard

Cindy Lu M.
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El cliente no dejó un comentario.

katlyn N.
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The woman was very professional and explained the whole uhaul process to me. She also explained about the reservation I can make by myself to rent when they are closed. Family oriented place who know how to treat customers. I would use this location all the time.

George F.
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Nothing

Trista B.
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El cliente no dejó un comentario.

ELISA R.
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This was a family run business with no professionalism or good customer service. First of all there was barely an acknowledgement of my existence. Teenage kids were slouched in the office eating and arguing together. Mom and dad were just as hot of a mess. I ordered blankets as well and there was no mention that they weren't available. I had to go back and ask. At that time she told me she gave them away to another customer.

Dan B.
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El cliente no dejó un comentario.

junior B.
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Absolutely the best.

thongchanh S.
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El cliente no dejó un comentario.

pauline B.
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El cliente no dejó un comentario.

PATTI B.
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El cliente no dejó un comentario.

fred F.
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El cliente no dejó un comentario.

richard B.
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El cliente no dejó un comentario.

YESABEL C.
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Worse drop off experience

Johnny L.
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Good service

cory M.
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Staff was super friendly and eager to help with my needs... I will be a repeat customer

richard S.
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I have a question concerning my final charges that has not been answered yet.

Michelle K.
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El cliente no dejó un comentario.

Michelle L.
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El cliente no dejó un comentario.

jeff B.
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Allow the location to deal with the rental AND returns. The app did not work correctly when returning the vehicle and after a long day of moving I wasted 1/2 hour trying to return it. I was not happy. On a better note the people that I did the rental with at the location were very kind and accommodating. Thank you to them!

Mark B.
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El cliente no dejó un comentario.

alex F.
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El cliente no dejó un comentario.

richard B.
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El cliente no dejó un comentario.

khalid G.
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El cliente no dejó un comentario.

Dominic C.
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Excellent customer service, will rent again! Very Friendly

Victor C.
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Place was fine even though I checked in and they still charged me late fee. Called and woman said I would get it back a manager would reach out. Manager reached out and told me too bad. I wasn't late and have to bring my own jack just to get the thing hooked up wasting an hour of my time. Hate uhaul.

STEVEN D.
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Hi - I would rate the location higher if they had followed the order. When we ordered, we asked and submitted to pay for additional add ons. NONE were included - and there wasn't even a dolly on the truck. Disappointing.

Blerina T.
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I had a reservation for 215 I got there for 145 and I was told that my 20 foot truck won't be available reminding you that i already drove 30 minutes to pick the truck from that location. So i did rent a 15foot truck which it didn't do the job that i wanted for and now i had to hire a private driver to help me out and payed another extra $100 . So If you don't know that you will have that truck available then why you do the reservation ?! I like to speak to a manager please.

Glenn N.
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Excellent service

jay V.
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People are nice they helped me hookup the trailer and accomodated my concern. I will definietly recommend this uhaul location.

Christopher S.
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El cliente no dejó un comentario.

betsy M.
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Todo fue super

Janet G.
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She was on the phone whole time tryin to take of me! Also talkin with two other people in the room was very rude couldn't hear half of what she was sayin because other people talkin in room as well

Heidi R.
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El cliente no dejó un comentario.

David R.
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Everything was great!!

Peter T.
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Unprofessional

John F.
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Sue was amazing to work with and made the experience so pleasant.

wilfredo A.
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Great customer service

Steven L.
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El cliente no dejó un comentario.

Jose R.
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The process took close to 2 hours to pick up the truck. The online process is dreadful. We waited in the parking lot near the truck. It was very stressful. I attempted to call for assistance and was provided a video via text which was already available on the web. Overall, it was a very poor and stressful renting process

Tyler S.
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Accidentally clicked the 24/7 pick up online option and was offered no assistance when we got to this location. It would have gone much quicker if we had help and didn't have to keep going back to ask questions. All in all the staff were nice, however we wished we had more help.

Paul S.
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The location is a mess but service and process was fine

JORGE R.
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The rental site is ok. Is you guys as a company who suck. You are not honest with your charges. I will never rent again with you guys.

MICHAEL C.
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Garage was dirty nobody wearing masks didn't even get a receipt the woman was too busy nailing license plates up on the wall told me I would get it via email instead later that day. Truck was clean and ran well and Italy which appears to have

victor V.
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There was no help at the time I returned the truck. It was my first time using uhaul. The gas station owner told me "you have to do it yourself" with no explanation at all. When dropped the keys and left I called uhaul to ensure I was all set and they told me I had to return to the location and do the return from my phone while in there. I was several miles away. Totally bad experience. The truck was filthy.

montana R.
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El cliente no dejó un comentario.

SULYMAN T.
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El cliente no dejó un comentario.

Howard M.
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El cliente no dejó un comentario.

DILIO M.
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El cliente no dejó un comentario.

Rich L.
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Great communication and customer service!

Steph L.
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El cliente no dejó un comentario.

Israel V.
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El cliente no dejó un comentario.

Michael O.
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El cliente no dejó un comentario.

AMANDA A.
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Went there to pick up my auto transport. When I arrived I was told to go back up the truck and do it myself. Then when I asked, since it was a very small gas station and I already had a 20ft U-haul truck, how was I going to get my car onto the transport I was told to "Go find a big lot and do it". I had to keep protesting that I was not attaching the auto transport myself to the uhaul truck that I had to rent and drive to another location to get the auto-transport. Then I was informed well they could do it but "there would be a fee if I wanted the workers at this location to attach my auto-transport to the uhaul" I had to protest again and tell them that they needed to attach it because how would I know if I did it correctly and that it was safe. I was driving almost 500 miles to Buffalo, NY. This location was awful to deal with and I would never recommend anyone to go there. The fact that they clearly knew I was correct that they had to hook-up the transport but they did not want to go out into the drizzle to do so was ridiculous. Even to the point they only offered to do it but I had to pay them extra!!

Alan G.
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I had a good experience thanks to the very good people that Worked with me during this transaction if I find the need I would definitely use this location again

WAYNE A.
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The gas station was small, cramped and not very clean. The personnel were friendly. Overall, however, the place did not yield a good first impression.

Charles M.
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El cliente no dejó un comentario.

Kevin T.
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Small family owned gas station...thay did everything they could to get me on the road .. yes i liked them.

Patrick C.
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Vehicle was not ready. Paid almost three times what I anticipated.

Kathleen G.
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El cliente no dejó un comentario.

Denise L.
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Tell them to clean the place. It was filthy! Also, I couldn't get a day rate. I picked up the truck at 9:00 am and could have returned by 3:00 pm. I was told I had to rent it for two days!

Joseph B.
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Located in a gas station that was rundown and dirty. U-Haul representative was helpful and friendly.

kerry G.
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El cliente no dejó un comentario.

Arvind B.
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Rude behavior, not cooperative at all. No decency or customer service . Was almost about to walk out without the truck.

Candyce C.
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El cliente no dejó un comentario.

Keaten S.
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El cliente no dejó un comentario.

Richard F.
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Returning the rental was sketchy. The units are situated in a grassy field which was difficult to navigate. The employee in the adjacent gas station was pleasant but could not provide any form of a receipt to verify the return and indicated that the "man will check them in when he returns." My only salvation was that I had a person with me to witness the return. Very uncomfortable dropping off your equipment without a receipt.

Sunil K.
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It's s family run business, the couple was very friendly and serviceable. It was my first time renting the U Haul van and the entire experience was so smooth.

Greg S.
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El cliente no dejó un comentario.

Mark E.
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El cliente no dejó un comentario.

krzysztof N.
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The staff didn't show me or help attach the full car trailer to the truck and thankfully I had my brother in law because it was in the worst spot where you couldn't attach the trailer. So we have to lift the trailer to properly attach the trailer to the truck. Worst service I ever seen!

Michael K.
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El cliente no dejó un comentario.

William M.
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El cliente no dejó un comentario.

William M.
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El cliente no dejó un comentario.

gregg H.
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Husband, wife, young son team - young son (A+ Rating) full service at the gas pump received a tip from me, and I witnessed a tip from another driver. Wife signing-out the uhaul trailer (A+ rating) very helpful. Husband, not friendly at all - anti-social, and offered no greeting, offered no assistance with locating or hooking-up the trailer, was on his cell phone sitting at the desk. I hooked up the trailer by myself.

Gregory C.
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El cliente no dejó un comentario.

William C.
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El cliente no dejó un comentario.

Idamiz C.
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El cliente no dejó un comentario.

ronald D.
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You can't fix rude& nasty

James S.
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Friendly staff

Enrico F.
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El cliente no dejó un comentario.

Trista B.
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El cliente no dejó un comentario.

HENRY C.
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Just keep up with the Good Customer Service

Douglas C.
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El cliente no dejó un comentario.

COURTNEY M.
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Friendly staff, easy to get to, easy transaction..explained everything..definitely worth recommending. Keep up the great work

keith C.
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When we went to pick up the truck, The person at the counter said they had to leave and would be back. We had to wait for almost an hour before they came back for us to rent the truck. This is unacceptable.

Caleb W.
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El cliente no dejó un comentario.

Carol R.
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The trailer was on a dirt lot and stuck in mud. My husband tried to get it out and couldn't. We had to ask them to help us get it out and hitched up. 40 miles later we were on the Massachusetts pike when the safety chain started dragging on the ground as it hadn't been properly attached and we had to pull onto the shoulder in busy Friday traffic to fix it. Make sure your staff is capable and helpful.

Angel L.
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El cliente no dejó un comentario.

Thomas C.
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El cliente no dejó un comentario.

Maria R.
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El cliente no dejó un comentario.

Martha M.
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Like may of the U Haul sites they are housed within another business. The proprietor might not be available to deal with your pick-up or drop of questions when you arrive on the premises.

Melissa F.
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El cliente no dejó un comentario.

jason C.
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Called the drop off location to ask wherr to put the trailer. They told me where they wanted it. I asked if I needed to check in with them. They said no, they did not need to see me. Did not seem professional. Last trailer I rented from uhaul the puck up and drop off places went over the trailer with me to see if there were any issues or damage.

George P.
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El cliente no dejó un comentario.

Daniel S.
Clasificación:

clear out the trailers and ensure it is empty. no reason a fridge should have been left inside of it taking up the entire space. make sure all employees are on the same page as to when the product could be back as i was instructed that bringing it back the next day would be fine. also do not advertise 18 dollars then charge someone 53. that is false advertising. poor customer service. Also, there was no professionalism at all, The Manager was rude. i normally never complain, i work in retail, i understand that sometimes customers are hard to deal with, he had no reason to be rude. will not be going back to this location anymore. nor do i recommend others to.

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