Customer Reviews for South Windham King Storage
(U-Haul Neighborhood Dealer)

61 reviews

745 Route 32   South Windham, CT 06266

(860) 455-4643

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(860) 455-4643

745 Route 32
South Windham, CT 06266

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The gas amount was off, but the coordinator took care of it quickly and professionally.

Kathleen Schrock 
Rating:
5.0

This location was great! The help from UHaul staff as far as pricing was less than satisfactory as I was charged double the quoted price. Overall an excellent experience from Storage King. I would not however choose to use UHaul again.

Alison St Pierre 
Rating:
5.0

Customer did not leave a comment.

Angela Ahern 
Rating:
3.0

Customer did not leave a comment.

Robert Handsfield 
Rating:
5.0

Staff was amazing and so helpful would definitely come back and recommend to my friends

ALLISON LETIZIA 
Rating:
5.0

Customer did not leave a comment.

BRIAN PERKINS 
Rating:
5.0

Customer did not leave a comment.

John Tomaszewski 
Rating:
2.0

When we picked up trailer we hook it up to hitch, but wiring was broken no pins to plug into my truck . No other trailers, so we took it down back roads to tractor supply and bought an adapter and extension wiring, a additional $40 . All this made us very late starting. I call location he was thankful for me telling him, but no refund.

Bobie Bessette 
Rating:
5.0

Customer did not leave a comment.

Carlos Calixto 
Rating:
4.0

Customer did not leave a comment.

Windham Industries 
Rating:
5.0

Customer did not leave a comment.

Paul Womble 
Rating:
5.0

Customer did not leave a comment.

salvatore scalora 
Rating:
5.0

Customer did not leave a comment.

steven simes 
Rating:
1.0

We arrived at 9 am to pick up the truck, but the staff member on site did not know how to process U-Haul renters. We had to complete our rental over the phone and we did not leave with the truck until 9:40. The staff member on site indicated to us that she did not work there, but was just helping out a friend. I was not comfortable giving out my credit card number to someone I did not know over the phone, however, this was a business rental for a scheduled office move and we needed the truck so we continued with the rental.

Allison Nuhfer 
Rating:
5.0

Customer did not leave a comment.

Kevin Kramer 
Rating:
5.0

Ray, who helped me with this rental, was very professional, and sociable as well. He helped this move be very pleasant .

Charles Carlson 
Rating:
4.0

Better scheduleling

jim oneil 
Rating:
2.0

The truck was not available. We had to go to another location to get it. Store clerk said they have barely enough staff to run the desk. They don’t move trucks around. Thankfully there was a truck near by but I was charged extra mileage for it. I reserved my truck 2 weeks in advance. Poor service

Ronald Miller 
Rating:
5.0

Very helpful when I couldn't find the original drop off location.

Dennis Stearns 
Rating:
3.0

Customer did not leave a comment.

Mickey Love 
Rating:
5.0

Excellent experience. I highly recommend this location.

tony scalise 
Rating:
5.0

Customer did not leave a comment.

Nathan Boyden 
Rating:
4.0

Customer did not leave a comment.

Fiona Stevens 
Rating:
1.0

It wasn't the location it was the people we talked to that wasn't no good. Why should people go far from there home to get a uhaul truck? No good! Not just that my daughter in law called 2 weeks in advance to hold a truck for her and your company couldn't even do that for her. So no in CT the uhaul companies need to do better because ya not good at all with renting out uhaul trucks and sending people to location that there's no uhaul trucks at. Had us running around CT for no reason. This company should get there act right in CT because ya horrible out there. So you know uhaul in CT not all there you can't even get nothing right out there. Yes I'm an upset set customer with you guys in CT. Thanks for your services but we won't be needing them no more.

Maritza Rivera 
Rating:
5.0

Rental agent was very friendly and made the transaction very easy.

Stewart Ginsberg 
Rating:
5.0

Customer did not leave a comment.

Mark Francalangia 
Rating:
5.0

Make sure all your off site rental agencies have a clerk like "Ray" working there.

Steven Dipietro 
Rating:
5.0

Don't change a thing. The attendant was very friendly and helpful and even went out of his way to resolve a perceived issue when I first arrived. Will definitely return to this vendor for my next rental.

Mike Balutowski 
Rating:
5.0

Customer did not leave a comment.

Daniel Cowles 
Rating:
5.0

Customer did not leave a comment.

Bruce Edelman 
Rating:
5.0

Customer did not leave a comment.

ALTON MOORE 
Rating:
5.0

Customer did not leave a comment.

KEVNIN PERREAULT 
Rating:
5.0

Customer did not leave a comment.

TIM SMITH 
Rating:
5.0

Nothing. All went as planned & it was a last minute rental that was handled very nicely for us.

Heidi Meany 
Rating:
4.0

Customer did not leave a comment.

NORMAN SCHROTH 
Rating:
5.0

Customer did not leave a comment.

Michele Dougherty 
Rating:
4.0

Hard to find, was around the corner but I went in wrong direction not knowing area at all at it being night time in a very rural area. GPS did not have address to take me directly there causing the confusion.

Kelly Lupo 
Rating:
3.0

Customer did not leave a comment.

Daniel Delude 
Rating:
5.0

Customer did not leave a comment.

JOSE CRESPO 
Rating:
2.0

This site was in the middle of nowhere and no one was there.

Nora Simmons 
Rating:
5.0

Customer did not leave a comment.

George Knoecklein 
Rating:
5.0

Customer did not leave a comment.

dan dillon 
Rating:
5.0

Customer did not leave a comment.

Bruce Bernstein 
Rating:
4.0

Customer did not leave a comment.

Mitchell Colby 
Rating:
5.0

The process of Uhaul setting up reservations is poor. We received a text the night before pickup that our truck would be ready 40 miles away from our requested site in Andover, Ct. ... After a few phone calls we were able to get a smaller truck 12 miles away. Very stressful and disappointing.

ROGER PHELPS 
Rating:
5.0

UHaul relies upon deception. The website declares a total amount due at counter, but upon arrival at the counter, the bill adds on taxes and surcharges. UHaul provides no warning about this by not even sending out a reservation that lists charges. No other vehicle rental company employs such a shady business practice. On top of this, UHaul has outrageous prices, a result of having its particular market niche. Go with Hertz or Pennske in South Windham instead.

STEVEN EDELMAN 
Rating:
5.0

I would NEVER recommend uhaul to anyone but if I was this location was excellent!

Tanya Moore 
Rating:
1.0

Please call me if you care

WILLIAM KNOTTS 
Rating:
4.0

a 26 foot truck was reserved for a 6-28 move on 6-17 was assured it would be Columbia ct for pick up . Received a call from U-Haul @ 10am the 28th informing that there was not 26 footer available in the state of ct. Last minute Budget rental truck saved me. I will never do business w/u again

john ferree 
Rating:
4.0

Customer did not leave a comment.

HARRY ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Melanie Dino 
Rating:
4.0

Customer did not leave a comment.

CHRIS CALLAHAN 
Rating:
5.0

Customer did not leave a comment.

PETER MANNING 
Rating:
5.0

Customer did not leave a comment.

Timothy Frazier 
Rating:
5.0

Customer did not leave a comment.

gregory cogliano 
Rating:
5.0

Customer did not leave a comment.

Shelbie Smart 
Rating:
4.0

I tried to rent this unit through the Plainfield CT office but was not available. While satisfied with service I am disappointed that I could not take advantage of a more local franchise

Gary Baril 
Rating:
5.0

Customer did not leave a comment.

SHARON CRESSWELL 
Rating:
4.0

Per registering online did not decrease the time it took to pick up vehicle at all, and the mileage allotted for the one way trip did not cover the distance expected at all.

Naomi Nomizu 
Rating:
4.0

Customer did not leave a comment.

chunzy dhin 
No reviews have been submitted for this location.

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