It was a great experienceTim T.
Customer Reviews for South Pasadena Mobil
(U-Haul Neighborhood Dealer)
South Pasadena, FL 33707
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 6 a. m. - 2 p. m.
- Mar.: cerrado
- Mié. - dom.: 6 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Truck leaked a little in the rainstorm I encountered; U-haul rental owner told me of this so I was forewarned, but would be nice to have a bit better of patch job.JUSTIN A.
El cliente no dejó un comentario.Jonah L.
Location should have a road sign, hard to findGordon V.
El cliente no dejó un comentario.RJ D.
El cliente no dejó un comentario.Parrish W.
I spoke with customer service on the day of booking since my recipe said 2hr rental, when I booked 4hours. She guaranteed it's a glitch and indeed I have at least 4hrs. When I arrived I was told I only have 2 hours. If I don't agree he wouldn't rent me the van since another customer already book it. I said can't they just get another one. He said No. Well, as a senior citizen I had to work extra fast to meet deadline. I was feeling ill at this point. So, I called customer service once again and asked if I can have my bill adjusted for the extreme added stress I was the only one moving everything. They said WE are sorry nothing we can do but inform the agent he was wrong. I said. Never Again, money isn't the problem staying health is. The Van was 5star the booking was 5star. Customer service Zero! Use a major credit card as protection in case they take advantage of you.TONY S.
Nothing really.Philip M.
I will rent again from this locationTeresa M.
Excellent service and friendly. I'll be back.bob C.
Fast and friendly service with p/u and drop off. Will use again.Thomas C.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.marcy M.
El cliente no dejó un comentario.James S.
Tim was very niceHoward H.
Tim was super helpful!! Always a pleasure to work with him!!Rebecca E.
Tim was friendly and very efficientclaudio M.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.RANDALL O.
We were very pleased with the professional, knowledgeable, fast and friendly service we received, and the vehicle we rented was clean and well maintained.Mary S.
El cliente no dejó un comentario.Douglas S.
Everything was great!Terry C.
Tim and Sue were very polite kind and professional. Quick in and out upon delivery and drop off. Will always use if needed again. ¡Gracias!SUE F.
No air conditioning in the vehicle, make the proper accommodations so future customers can have a pleasant experience using your services, thank you for your time.Stefano G.
No improvement needed. The gentleman who issued us the van was professional, informative and kind. ¡Gracias!Michael G.
El cliente no dejó un comentario.Patrick S.
This was my second reservation. The first one was at Topicana field uhaul, which did not have a vehicle for me, even though it was guaranteed or I would receive $50.00Randall S.
Customer service was very excellent. Took no time at all to receive the truck and to return the truck. The gentleman was very nice. I would recommend this location to all my friends.KAREN P.
El cliente no dejó un comentario.Brenda C.
El cliente no dejó un comentario.STEPHANIE S.
excellent service nd quick in and out. very nice employee.charles F.
The remote check-in process is AWFUL. Unbelievably cumbersome and took longer than going into the store.Brian G.
best location Ive been toLARRY S.
Nothing the guy was very nice and helpful. I would use them again.Syndi S.
El cliente no dejó un comentario.Daniel R.
El cliente no dejó un comentario.JAMES R M.
El cliente no dejó un comentario.Emma G.
El cliente no dejó un comentario.Matthew F.
Quick pickup safety checks and hookup was completed.Matthew C.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Jeffrey R.
Great to check in. The gentleman was very friendly, detailed and efficient. To return truck, very convenient to be able to fill the gas tank right there and leave truck there. The young man who checked me out was professional.CHELSEA S.
When we arrived to drop off the trailer, there was no Uhaul employee on site. We, myself and my mother had to figure out how to get the trailer unhooked and put it somewhere out of the way. We are smart women but not having any assistance with the equipment was extremely disappointing.Lea L.
El cliente no dejó un comentario.RAPLH T.
There is nothing to improve. Quick and efficient service, what apleasureDale K.
This was a very well run facility and a smooth transaction.Perrin A.
â€¦.same as aboveâ€¦.george D.
Easy place to work with. Have rented here many times and everything goes smoothly.Jody J.
El cliente no dejó un comentario.Stephen D.
Extraordinario servicio al clienteJeffrey W.
El cliente no dejó un comentario.Shelli C.
El cliente no dejó un comentario.jay G.
El cliente no dejó un comentario.BETTY N.
Mobil attendants we're rude. Furniture Dolly and hand dolly were NOT inside the truck during pickup.leodegario P.
El cliente no dejó un comentario.Luc T.
El cliente no dejó un comentario.BERNARDO R.
El cliente no dejó un comentario.DENNIS C.
Very professional & courteous. Explained all rental facts easily & we were on our way.lorise L.
They went above the call of duty and listened patiently to our needs . Everything was handled well. We will definitely be renting from that location again. We were impressed.Judith V.
El cliente no dejó un comentario.Krysta P.
The location is a Gas Bar / Convenience store / U-Haul. I wasn't able to reach the location by the website phone number. The location is very close to me, so I just popped in. The staff do not deal with the U-Haul side of the business. You have to deal with the husband and wife owners. Once I was able to speak with the owners everything went fine. I got the vehicle I wanted, it was new, clean and awesome to drive. Easy drop off process. I didn't see the online check in until I dropped the keys into the Dropbox. This made the online check difficult. I managed and pop in to see the owner in the morning. Thanks, it was smooth and easy to get a great vehicle.Barry L.
This street is way too busy for the small gas station to have any U-Hauls. Had a very hard time am maneuvering my truck in this very tight space and a very congested area. Had to unhook a maneuver trailer myself. Not too dissimilar to the last experience I dropped off a trailer one way which I do quite often.Michael B.
El cliente no dejó un comentario.Steven D.
El cliente no dejó un comentario.Raafat H.
Excellent experience. Truck was waiting as promised when I arrived. Transaction was quick and efficient. I highly recommend the Mobil uhaul rental. I would definitely use them again.Diana R.
Easier entry to property and parking. Lot crowded.Marietta D.
El cliente no dejó un comentario.Jeffery C.
El cliente no dejó un comentario.THOMAS D.
Best UHaul experience I've ever had. Equipment was in great shape....had just been cleaned. Tim checked me in promptly and was extremely personable. Smooth easy return. Thank you!Gregg Z.
The gentleman was helpful but overall we really felt we should have received a credit for our experience.EDWARD B.
I had a little difficulty with the check in on the app, but finally prevailed. The return on the app was easy. The cargo van was almost new and perfect for our use.DOUGLAS S.
I dropped off my trailer with out any assistance. It must be fun to sit inside and watch!John O.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.John A.
The entire deck of the truck was entirely covered in either oil or grease. The ramp was also covered in either oil or grease. It took me an hour to scrub and de-grease the entire deck and ramp as I had to mop and re-mop 4 times before it was safe to even walk on. It was absolutely ridiculous and I was not happy. If I wasn't on such of time crunch I would have returned the truck immediately when I noticed the oil covered deck and ramp. I only noticed it when I went to load my piece of furniture which, of course, was a very big and heavy dresser. I took 2 steps on to the ramp and slipped and almost fell underneath the dresser. To improve service for the next customer, you could start by inspecting the condition of the deck of the truck and make sure it is safe to walk on. Doing this would allow the customer to actually be able board the vehicle without getting seriously hurt and would save uhaul a serious lawsuit. I won't be using this location for uhaul EVER AGAIN and I will NOT recommend the location to anyone EVER.John C.
Tim is a pleasure to work with, he is accommodating to customer needsâ€¦James C.
Tim at our location was professional and courteous. Truck was very clean. Extremely smooth transaction. We drove 300 miles round trip and had no problems. GraciasRobert M.
Great service with courtesyrussell A.
Tim, the proprietor of the pickup location was/is an extraordinary customer service person. He worked for over an hour ensuring my low profile vehicle went on the trailer without bottoming out. Tim is as excellent a customer service provider as I've ever worked with. I certainly hope this is read and shared with higher ups in the Managememt hierarchy! I shared the excellent customer service with several of my neighbors and suggested that if they ever need to rent a moving or towing van/appliance that they should request Tim's Mobil service station! Kudos to Tim and in turn to Uhaul for having him as a provider!Boyd B.
The South Pasadena Mobil team are very friendly and provide great customer service.Ralph B.
El cliente no dejó un comentario.Jack S.
El cliente no dejó un comentario.vicki B.
Don't change a thingEnrique L.
This is the second time I have gotten a U-Haul from this location and both times service was excellent, very friendly and courteous, equipment was in great shape and clean thank you South Pasadena mobileHalley W.
El cliente no dejó un comentario.JAMES M.
It was a smooth and easy process. The agent I worked with was outstanding and extremely efficient. I would go back to this location whenever I need a rental.Ronald S.
Great customer service!TODD S.
Pretty smooth for using the mobile app for pick up/drop off. Our truck, the check engine light came on about 20min into our adventure - thank god it was a short local move and we did let uhaul know.Devin K.
El cliente no dejó un comentario.MIKLOS L.
excellent customer service on siteMICHAEL C.
El cliente no dejó un comentario.FRANCISCO D.
El cliente no dejó un comentario.mike M.
I do not know why I am instructed to go through the pre-check out ritual online (provide all of my information, DL, etc) and then repeat the same process at the store. Also, the published hours for this store were open until 5pm but the owner told they closed at 2pm. I had to return my truck "after hours" which I had not planned to do.Bruce H.
great placeJeremy J.
The man in charge there, Tim, is one outstanding individual. If raises are being considered, he needs to be in the top echelon. (no, I am not related to him, nor is he a friend of mine). This guy is on top of his game. Excellent attitude; excellent service. 5-stars, all the way.Mark C.
The attendant was friendly and helpful. I would have rated excellent but the self pick up did not work. Scanning the driver's license was impossible after several tries. I called the customer service number but there was no answer. The attendant helped us though.Rawn G.
El cliente no dejó un comentario.Greg T.
Nothing!!! You offered first class service quick and easy!!! I won't ever rent a Uhaul from anyone else.KATHLEEN N.