Customer did not leave a comment.Jennifer M.
Customer Reviews for South East Asset Management LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JENNIFER W.
My overall experience was excellent. I was highly impressed with getting my rental by use of my cell phone. Truck was secured, clean and ready for me to drive. My only concern was that the mileage for my rental was calculated incorrectly. My understanding was that I get the first 50 miles free. I live in a very rural country area. I'm 15 miles from the rental location...quite easy to drive many miles locally. Can rural renters get some kind of mileage discount? Would be very nice if we could.Kenneth K.
The customer service was pleasant.Murlene E.
This is not the location I was advised to drop truck off at. No one was there. I spent more than two hours trying to drop the truck off. I was sent to two locations in Barnwell first. Neither location was there anymore. It was very frustrating.CAROLYN P.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.James P.
Customer did not leave a comment.ARTHUR N.
Customer did not leave a comment.KRISTEN H.
Need more assistance from staff. Didn't even come out to assist in hooking up unit.Edward M.
Dropping off was exactly that.SPENCER C.
Great service.ROGER R.
Customer did not leave a comment.MARK M.
Customer did not leave a comment.JOHNNY L.
Customer did not leave a comment.EDWARD S.
Customer did not leave a comment.ANDRE P.
I was charged a $28.00 cleaning service charge on a truck that was dirty (back of the truck) when I rented it when I returned it. I only rented the truck to pick up a couch I purchased from a store so I didn't track any type of dirt in the back. I want my card refunded back my $28.00.MARCUS S.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.REBECCA L.
I made my reservations online when I irrive there besides the place been super dirty the agent was very rude he has no customer servise at all gas tank was not as describe on documents and he after bringing that to hes attention he deside not to chage it to get out of hes place was hard but not as hard as to get back in in finaly ahd most inportant I almost got my self and other hurt the car trailar I rented I tha lock was not working good and at some point on the rood when I was staring to loos it came loose with my vehicle on top of it so at the end wast of money cause I had to use something else to move my vehicle also I got charge for 3 days instead of two but after all it dosent matter I will make sure I dont use this services anymore or anyone I knowRamon C.
Customer did not leave a comment.Carol L D.
Customer did not leave a comment.james R.
Great service all aroundANDRE P.
Customer did not leave a comment.Ervin B.
Real nice people, I'm from the sticks so them folks had southern hospitality!Daniel T.
The time before this I returned the truck back with more gas than I should and it wasn't a problem . This time when I returned the truck back with 3 gallons less than I got it and I was charged $62. Which is a rip off and the sales lady was very nasty about it . A total rip off!!Charlton M.