Nothing, they were great!Ryan K.
Customer Reviews for South Dayton Auto & Truck Service
(U-Haul Neighborhood Dealer)
Centerville, OH 45459
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 6 p. m.
- Sábado8 a. m. - 1 p. m.
- 12/24/2022 - 12/25/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Your representative was exceptional, friendly and helpfulJeffrey W.
El cliente no dejó un comentario.Marceia L.
El cliente no dejó un comentario.Sylas C.
Friendly staff, easy same day booking, nice truck ready with my appliance dolly.DARRYL G.
El cliente no dejó un comentario.Dennis B.
Terrible experience. I drove almost 4 hours to be able to load up the furniture that was needed to move and when I got there the truck was too small because of the footage over top of my head that is considered part of the Box truck and I was under the impression that the Box truck itself was really 26' and able to load 26' with the dimensions included of furniture or items and with that being said I had to turn around and come back with nothing so it cost me 800 and miles almost I believe plus $40 A-day for a truck that I couldn't even use because I was told I couldn't get my money back So I drove that in the 1st day and then it sat in my driveway for every day after and I didn't even use it so I paid over a $1000 for absolutely nothing I'm furious and I will never use u-haul againDelaquan B.
I've used uhaul services over 40 times since 2002. I've used uhaul for household moves, temp seasonal moves, military orders changing my station of duty, or something as simple as using a pickup truck or van to transport furniture etc. This location was the best I've ever been to!!! The owner and his office manager were beyond friendly and made sure to accommodate my needs as quickly and efficiently as possible! The check in/paperwork/payment process was the fastest I've ever experienced!!! I was in and out in 5 minutes! Every uhaul location should be like this!! No improvement needed. 5 StarsBrandon B.
El cliente no dejó un comentario.Elizabeth B.
Truck was dropped off around 3:30 or 4 pm on 10/15. Drop off location was convenient.felizitas L.
We really enjoyed the experience. We needed the van to pick up some whiskey barrels in Cincinnati. We popped into the rental center and the gentleman at the desk was very friendly and informative. He helped us with the remaining paperwork and escorted us out to the van. He took time to show us the after hours drop box and explain how we can even rent vehicles now all on my phone with the mobile app. The van was really nice and had a HUGE amount of room inside. We will use this location again.Greg G.
El cliente no dejó un comentario.Robert H.
The van was almost new. Very easy to drive, nice suspension (I was moving two REALLY big TV's - 92" and 85").Andrew P.
Jaye was very helpful. She made the whole process smooth and easy.David T.
El cliente no dejó un comentario.Joseph B.
The location staff were wonderful. The vehicle itself was not, so unfortunately, we probably won't rent from them again. The back door opened just fine when I was on the lot with it, but when I arrived at my destination, I couldn't get it open. My team using the vehicle over the weekend were also unsuccessful in getting the door to open. The cab was mostly clean, but there was a significant amount of food crumbs on the floor, and more food trash in the passenger side door.HEATHER W.
Great service. Friendly staffâ€¦Thomas M.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.Cheryl C.
El cliente no dejó un comentario.Trevor B.
El cliente no dejó un comentario.Tyler C.
El cliente no dejó un comentario.CraigL D.
The guy that checked us in and gave us the keys was pretty rude. He was coughing the whole time and didn't cover his mouth, just coughed over everything. He also spoke to us in a very demeaning way. It wasn't clear where we were supposed to go, as there is no sign that the Uhaul trucks are there.Shannon M.
El cliente no dejó un comentario.Sonia H.
The website is terrible and confusing, causing us to spend at least $20 dollars we weren't aware we were purchasing.John S.
I was charged $14 for Safe Coverage Insurance that I did not select online or st the store location.GREGORY B.
Shane was great! He helped me check in and get the truck when the online service wasn't working correctly. Overall, a great experience!Marjorie P.
El cliente no dejó un comentario.SCOTT T.
El cliente no dejó un comentario.Rory F.
El cliente no dejó un comentario.Rory F.
I have not received an email confirming that my rental was returned or with a final bill.Toni D.
I was very disappointed with the automated return. I tried calling Uhaul and then used the online chat. Neither was helpful.SHAWN D.
El cliente no dejó un comentario.Bill B.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.Tim G.
Nothing, the service was wonderful and very helpful!Dennis A.
El cliente no dejó un comentario.Xinhui Z.
El cliente no dejó un comentario.Garth F.
This location will add rental insurance to your order without asking. Then good luck getting it refunded, after multiple calls to this location and uhaul main, no resolutionRobert G.
Friendly,professional and very nice staff. I got a smile and a thank you. That's unfortunately not common these day.JOE D.
I had very poor service at another location, which resulted in the cancellation of a reservation. This location bailed me out and was a pleasure to work with. I will use them for not only my U-Haul needs but also Automotive repairs in the future.James S.
El cliente no dejó un comentario.Trina S.
El cliente no dejó un comentario.Grant M.
I was charged for 2 days even though I had it less than 24 hours.DIANE R.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Kayla S.
El cliente no dejó un comentario.SEAN M.
Kinda hard to find and not much parkingChristopher M.
It's impossible to park the truck in the requested location without hitting tree branches. There wasn't enough room behind the truck to verify its condition before driving.Joseph B.
El cliente no dejó un comentario.LESLIE B.
El cliente no dejó un comentario.WILLIAM M.
El cliente no dejó un comentario.GAVIN K.
I am quite sure that I waived the insurance. In the midst of moving and with everything being pushed so much digital, I thought my total sounded high, but I was returning the truck to beat my due date and the total seemed high. But it was cold and I had a lot of unpacking to get back to. Later, I looked more closely at the receipt and I see the insurance was added, even though I had waived it during my online reservation. They made the whole thing so digital, and then just ignored that choice I made to waive it and switched it to bill me for the insurance fee. Not cool.Jacob H.
El cliente no dejó un comentario.Katherine S.
El cliente no dejó un comentario.JOANNA R.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.RICK P.
Could check in or out on my phone. I will never visit this location againBETTIE P.
El cliente no dejó un comentario.Timothy G.
Not much. Shane was great, very professional!!!Martin B.
El cliente no dejó un comentario.Jade O.
El cliente no dejó un comentario.MATTHEW F.
El cliente no dejó un comentario.William M.
They charged an after hours drop off.. Of course it's going to be after hours when you schedule pick up at 4. I will stay with U-Haul corporate instead of an independent.SHARI M.
Very accommodating with paper work, instructions, and hook upWILLIAM H.
Easy pick up. Truck should have had a full tankLARRY W.