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bryan schulte
Customer Reviews for South County Trailers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The "Return Mileage" was incorrect on my emailed receipt. The ending mileage was 3073, not 3093. I will never use U-Haul again.
Regina Freitasanother great experience !
Daniel BrubachMouthing to improve. Jeremy is extremely accommodating AAAAA+
Vin O'GradyInside window was dirty. I had to clean it myself to see out the window. Looks like it wasn’t done in months. My cleaning cloth was black.
ROBERT LAFERRIEREVery convenient and seamless procesd
Cynthia HannaEasy stress free least expensive truck rental. The store owner was nice.
Timothy WhiteExtremely nice, courteous, and very professional. I have already recommended 2 people that are currently planning on renting a U-Haul… This is the place to go! Thank you, my friend that took care of me. You were very kind!!
Patti SpencerJeremy did a great job very helpful
Peter Van LanckerTrailer rented was clean however it did need new new tires.
Eric BensonNot a thing...it was perfect Jeremy was Fabulous!
Melinda AcetoGood people!!!
JAMES DAIGLEDropped off after hours. Acknowledgement quickly sent.
Sue ParkinsNothing. I am very happy with the service. I will be renting next June same place.
Michael LloydIt is much easier/more enjoyable to check in at the counter during business hours. I plan to avoid the mobile self check-in/check-out at all costs in the future.
JUSTIN MORSEThe app was glitchy at first, which took an additional 20 minutes to complete the pick up process.
Jorge GarciaSmooth and easy. Worked well. Convenient location
OWEN DEVINESimple pick-up and drop-off. Just had to enter my drivers license info ahead of time and use my cell phone to confirm condition of the truck. Presto! Easy Peasy.
Herman WiegmanPut A/C in this guys shop! He’s very good at what he does!😉
Kevin MartinGive Jeremy a raise excellent customer service
Vin O'Gradymake sure tank is full👍🏼
Lee RaymondJeremy at this location is the poster boy for customer service AAAAA
Vin O'GradyStaff were very helpful and accommodating. Will definitely use this location in the future!!!
Timothy LinnartzThe interior was still dirty and the back bay had something very sticky on the floor. The truck itself ran like a champ! the overall mechanical maintenance was excellent!
Carolyn Coulson-CavaPerfect rental. The gentleman was very helpful! 😊
Kevin MartinNo problem and convenient
Chris WhiteNot the locations fault, but I wish the trucks were full of fuel when returned by previous renters.
William EmersonThe owner was a real professional. He was knowledgeable and helpful with all aspects of the transaction.
Henry Clintonquick and easy!
Franklin J FahertyThis site was not convenient
Susan Broderickthe staff was friendly and very efficient.
Annie BourgetPerson who waited on my was excellent!! Very helpful and made my experience easy. This was my first experience with uhaul. Very satisfied.
Joseph PolisenaSouth County Trailers were terrific. Highly recommend. However, the corporate 800 number was far too rigid in terms of keeping to a script and in trying to close a deal immediately. Sometimes a caller just wants info and a quick answer as to rates and availability.
Bill StoreyJeremy said he had to sweep out the back of the 15 ft truck i don't believe him!!!!!!!!!!!! i had asked about a friend moving to TAMPA 1581 MILES away at the end of June this year. the cost was $3070 i told her to cancel because u have a guy trying to make more then he should. he charged me $25 bucks extra to sweep out truck that was not even dirty also your regional manager took the call from Jeremy & was a little rude! this is NOT about money for me but u need to speak to Mr. Attitude JERMEY also the truck i rented had a exhaust problum & power problem i didnt complain about i wish i had!!!! i will never will do bis with u-haul again if you dont take off the $25 cleaning fee!
Gary Flynnvery helpful
DAVE O CONNELAWSOME store people Always helpful. Been doing business with them over 20 years
David CrabillNot charge so damn much!!!!!
CHRISTINE PORRETTIAlways a great experience with south county trailers.
BRIAN HENNESSEYJeremy was great, he went above and beyond to make my experience smooth and I will definetely recommend this location to others seeking UHaul rentals.
Megan CartyHave used this location in past and was very good. I have learned that in event of a. Issue like brakes being in bad shape immediately contact roadside services to see what action is recommended
Gregory DammVery friendly staff Clean functional equipment Easy location
Philip PaceGreat service i even had the truck back by 2pm instead of 8am on 1/6/23
Matthew PierceEasy, in-and-out. Good parking, everything about the process was smooth.
Richard DunneNone that I can think of.
THOMAS SHOLAVery quick and easy
Scott KentAll good. Thanks.
Terence BeatyThe truck mechanically was fine, the interior was disgusting. I cleaned it and armoral’d it before I spent my long day driving it. The business was great and courteous, no complaints there.
Charles Wyant