Customer Reviews for South Bend Self Storage LLC
(Distribuidor de U-Haul del vecindario)

1,101 comentarios

605 N Hickory Rd Ste A   South Bend, IN 46615

(574) 299-8443

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 9:30 a. m. - 3:30 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(574) 299-8443

605 N Hickory Rd Ste A
South Bend, IN 46615

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 9:30 a. m. - 3:30 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Friendly, fast, & helpful! Thanks

RYAN B. 
Clasificación:
5.0

Nothing. It was a first class experience. Wonderful employees.

ANNA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

I have rented from this location several times and will continue to use this locations as needed. Great service. Easy for an in and out. JUst great to deal with

Dan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert T. 
Clasificación:
5.0

Outstanding ßevice. Very clean.

Todd W. 
Clasificación:
4.0

The trailer i rented was in good working operation including the lights! I had help hooking it up and connecting everything. It worked without an issue. I will rent again and recommend others.

Dale N. 
Clasificación:
3.0

I didn't feel adequately notified about the mobile app pick-up & drop off instructions. I needed to pick up my U-Haul at 7:30, however, with all the alternative numbers and verification, I didn't pickup my U-Haul until well after 7:30am. And the app doesn't explain that you'll need all these various verifications, which caused a delay. Additionally, upon drop off, the “return key here” sign is no where to be found. It should be clearly listed where to drop off the key. I had to reach out to customer care for assistance. I really don't know if I put the key in the right spot. I just think things should be smoother or contact should be made to ensure the guest's awareness of what's to happen on pickup day.

Matthew M. 
Clasificación:
5.0

I go to that location even though I pass another Uhaul rental center on my way , because I like the quality and service there ! Easy in and out every time.

Philip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damisha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

georgia L. 
Clasificación:
5.0

Always use uhaul and I love the mobile check in. It makes my life easier !!

CORINA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas L. 
Clasificación:
5.0

Great. Fast. Didn't have soap in the men's room but they just opened. No real complaints.

Samuel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY B. 
Clasificación:
5.0

The attendants atthis location were very helpful and made it very easy for me to return the trailer and the truck.

EDWARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
4.0

You all need to pave that road leading in from McKinley - I thought it was bad 3 years ago when my husband had a storage unit there, but WOW now it's horrendous. That being said the young man who checked us in and got us set up with our truck was amazing. This guy was a 10, it was our 3rd rental from you all - and he far exceeds the others. I wished I knew his name, but give this one a raise so you keep him around. Of two guys working last Saturday morning he was the thinner guy with longer hair.

ANTHONY R. 
Clasificación:
5.0

Blankets had some leaves, need to be checked.

Kerry W. 
Clasificación:
4.0

Some charges were Unexpected but the overall move experience was great. To make things go even smoother you can make sure there isn't so much of a struggle with the ignition. That part was stressful for me which put my nerves on edge.

Patrice R. 
Clasificación:
5.0

Everything was & always is Awesome for me @ the Hickory Location. The 2 Young Men are Always kind & very Attentive to & with me.

Vanessa A. 
Clasificación:
5.0

Easy parking, friendly staff, clean and safe environment.

Andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
4.0

Let me use the uhaul return site in Fremont IN. 46737, instead of Angola IN. Allow 15 footers to be used for one way out of town.

Lori C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tiffany P. 
Clasificación:
5.0

No problem

Lenny M. 
Clasificación:
4.0

Good service very good

VIRETTA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M. 
Clasificación:
4.0

If the office is open, please indicate with signage.

Ian W. 
Clasificación:
5.0

Staff was great & process easy. Had my concerns with the van I used was showing a ‘low tire' warning but was assured it was doing that because of a spare put on. Drove to Indy & back with no problem though. Dropping of the van after hours was easy too

Mark O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL FRED S. 
Clasificación:
4.0

More hours Sunday at least 5 PM

Alfredo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah P. 
Clasificación:
3.0

The location was convenient. Picked up and dropped off after hours, so really just rating the location. The vehicle was perfect for what we needed. That wraps up the positive portion of my review. The Uhaul app is just about worthless. When checking out, it would not take a picture of my passport, so had to use the second contact information. Dropping off was worse. App would not work taking the picture of the odometer (reported in many, many of the reviews). I called Uhaul customer service, but the wait time was 62 minutes. I opted for a call back, which came around an hour later. When I hit "1" to indicate I was ready to talk to a representative, the call hung up on me. Zero complaints about this business on Hickory Rd, but as far as Uhaul goes, will try to find ANY alternative in the future. Would not recommend them, and would avoid their mobile app at all costs.

James S. 
Clasificación:
5.0

Everything was great and they were able to help me later minute. The employee had to sweep out the truck from the previous people before I took it so it wouldn't look like I left that mess.

tina W. 
Clasificación:
5.0

This location was great... the last minute change of location is problematic. Also the default change of rental times to 11 am or 12 noon is ridiculous. The location took care of it, but the default setting changing is BS.

Nathan F. 
Clasificación:
3.0

The staff was distracted when I arrived. I also had to carry my our blankets to the truck.

Josh F. 
Clasificación:
1.0

When I got to the lot the truck I was supposed to have wasn't even there after about an hour of searching finally someone returned to truck and we found out that that was the truck that I was supposed to get, this was after the police that showed up because it's taking me so long to try to find my truck they called the police thinking I was trying to mess with your vehicles ,so I finally three hours later after one of your employees came got a truck, wasn't the truck I was supposed to get, was dirty had somebody else's information in it and we had to clean vomit out of the back of the pickup truck the ,oil light kept coming on the whole time and there's like knocking noise and the truck overall was just in poor condition

Yvonne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Virginia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Koren C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rochelle S. 
Clasificación:
5.0

The staff was very friendly and helpful. Things were great! I will definitely come back to this location when we need a UHaul again.

Taylor W. 
Clasificación:
5.0

Very good service!!!

Wayne S. 
Clasificación:
5.0

The place to drop the key could have a label or sign indicating. Was hard to find.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawrin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustavo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken S. 
Clasificación:
4.0

El cliente no dejó un comentario.

NANCY D. 
Clasificación:
5.0

Great customer service on both ends of the rental.

Marc T. 
Clasificación:
5.0

Best staff in town!

NHATDUC N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather B. 
Clasificación:
5.0

No improvements needed.

Kurtis D. 
Clasificación:
4.0

El cliente no dejó un comentario.

shengtung C. 
Clasificación:
5.0

Thanks Dave for your follow-up!

BRUCE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristen L. 
Clasificación:
5.0

Customer service representative was knowledgeable about the u-haul services and was courtesy

deborah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl L. 
Clasificación:
5.0

Friendly people

Cameron B. 
Clasificación:
5.0

The staff are friendly, helpful and honest. Highly recommend this place.

NHATDUC N. 
Clasificación:
5.0

Guy was very helpful setting up my car hauler! Couldn't have gone better

Cameron J. 
Clasificación:
4.0

I was initially discouraged because the trailer I reserved weeks in advance (5'x8' cargo) was not available on day of pickup. I was forced to use the next smaller size of trailer (4'x8' Cargo), which was barely adequate for my needs. Other than the reservation snafu, the condition and serviceability of the equipment was satisfactory.

mike C. 
Clasificación:
5.0

Amazing all around!! These guys are awesome!

Nick I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Qingfei W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich F. 
Clasificación:
3.0

Get the bugs worked out on your computer system. I'm constantly flagged for someone with the same last name.

Lionel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawrin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
3.0

Let them know the small truck doesn't come with ramp

Mae F. 
Clasificación:
5.0

Everything was great, thanks!

Mary B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt P. 
No se han enviado comentarios para esta ubicación.

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