El cliente no dejó un comentario.Michael M.
Customer Reviews for Solomons RV & Boat Storage
(Distribuidor de U-Haul del vecindario)
Jacksonville, FL 32250
(1/4 mile west of san pablo look for world gym sign)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 3 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Mobile Pick up was a nightmare -- could not log in and when I finally did the website ran very slowly and I had to keep restarting it. Wasted 25 minutes before just going in and letting a human check me in. Much faster this way! He took care of things right away.Marcelle M.
Great customer service! Convenient location to rent from. Holly M.
Great Jobscot B.
El cliente no dejó un comentario.Isabel H.
Friendly customer service. Truck was ready to go.Valerie O.
El cliente no dejó un comentario.CHRIS H.
George was incredible..great service...John C.
Great location for my rental needs. Excellent customer service!Holly M.
Their hours are really short (9-3), so had to do 24 hour drop off. Had a large truck with a trailer and had no idea where to leave it. The only sign says to leave the trucks in the small front parking lot.Stephen G.
The mobile pick up process was very easy! ¡Gracias!Jonathan W.
I didn't have the dolly or furniture pads that I was charged for. I had to send someone back to the location when they opened. The app was very difficult to use to pick up the vehicle.Lyndsey L.
El cliente no dejó un comentario.MICHAEL W.
El cliente no dejó un comentario.Darryl J.
El cliente no dejó un comentario.Brian K.
El cliente no dejó un comentario.LuAn N.
Excellent professional and courteous service. George and Kayla were great to work with!Josiah M.
George was very nice, professional and helpful.Alexander M.
Pleasant experience and very accommodating staff.Amy K.
El cliente no dejó un comentario.William B.
Great customer service!Holly M.
SO friendly!! Great people and WONDERFUL attitude. 10/10 would recommend and will use this location for future local moves, etc.TIGER S.
Gas tank was almost empty when we got it, other than that everything was great with it :)Brazil W.
El cliente no dejó un comentario.Daniel P.
Easy transaction as usual!Holly M.
El cliente no dejó un comentario.Raymon T.
El cliente no dejó un comentario.Robert M.
Highly recommend these folks. Very professional and personable.. A plus for the U Haul brand.LORI R.
El cliente no dejó un comentario.ROBERT M.
Service was excellent. No improvements needed.Armand C.
El cliente no dejó un comentario.JAMES V.
El cliente no dejó un comentario.MICHAEL L.
El cliente no dejó un comentario.Harry B.
El cliente no dejó un comentario.Luis B.
The mobile process was a hassle only because it was my first time navigating through it.Keetah A.
Very polite and helpfulSHANTE M.
Parking lot a little snug for 15 foot trucks. Attendant may want to back out trucks for future customers?Rick P.
Great customer service and staff was extremely helpful! I would def come back to rent again! Highly recommend.HENRY O.
El cliente no dejó un comentario.Carey B.
Great customer servicesMAG M.
El cliente no dejó un comentario.Joseph B.
We made a reservation over a week ago and when we got there they didn't have the reservation ready and we had to go to another place to pick up the U-Haul, it is fine but it would have been nice to know sooner than when we got there. Gracias.Gary R.
They didn't inspect the uhaul before renting it to me. This led to me driving a uhaul with a shredded inner tire. Huge liability and endangerment of my life on the road. I will never be using this location again after a recommendation from a friend who previously had great experiences. I will also be warning my friends of the dangers that this location poses so that they may avoid it during their future moves.JOSEPH D.
the employees went out of their way to make sure we got in and out quickly. Only negative is the time they are open.Paul P.
Yall was wonderful. Dont change nothing. Thanks a lot Jolene. BowlusJosephine B.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.ZHONG S.
Easy rental transaction! Very convenient location.HARLAND A.
More flexible hours of operation. This location was only open from 9am to 3PM.MICK L.
Great customer service!ROBERT M.
El cliente no dejó un comentario.TOMAS M.
El cliente no dejó un comentario.BRIAN H.
Great customer service. Easy rental process.Harland A.
El cliente no dejó un comentario.MICHAEL H.
Made it quick and easy will use againduane R.
The truck wasn't available when we were to pick it up due to the previous people not bringing back on time. The owner was very nice and upgraded our truck for no extra price.PAULA N.
Very personable and easy to work with. Great serviceDEWEY B.
George at Solomon's does an outstanding job meeting the needs of his customers. I do not go any other place when I have a need for UHaul equipment. Thanks George for always taking care of me and your other customers. Bobby MenendezLOUIS M.
El cliente no dejó un comentario.JUANITA V.
El cliente no dejó un comentario.BRANDON H.
There is simply no way to describe how phenomenal George's customer service is! I am a frequent customer of this location and I will forever be loyal to George. Uhaul should be proud to have such a partner like him.EVIN P.
Would not allow you to submit actual mileageâ€¦ they put in the mileage which was way over what I used.. the worst experience ever..Angelina S.
Equipment is well maintained and check in and out is fast & easy. Great location for me to rent from. Friendly manager.Harland A.
Great place to rent a U-Haulâ€¦super nice people and very accommodating!AMY K.
2nd rental this week. Quick, easy, very reasonable and no surprises. George and staff are excellent and his wife is a great asset. A really good rental experience on both occasions.Andrew H.
El cliente no dejó un comentario.MARINES R.
Difficult to find parking to drop off truck and trailer. I dropped it off after hours and the app did not work. Tried to call U Haul 800 number but it was one hour wait. Called the next day to verify check out and to ask why charged $26.88 cleaning fee. Said garbage left in truck but would not provide photos. Described garbage as a leaf, plastic razor cover and crumbled piece of paper. I disputed the cleaning charge. I paid over $800 for a truck and trailer and was charged an additional unnecessary fee. This is not good customer service and I will not be using UHaul to rent another truck that I need this week. Please remove the cleaning charge. GraciasCHARMAINE S.
El cliente no dejó un comentario.Ardit S.
Pick up Serviceman in Jacksonville was great and very helpfulCHARLES M.
This is the only place I'll rent a Uhaul from. Solomons is the best!!Lynn M.
El cliente no dejó un comentario.TRACI T.
El cliente no dejó un comentario.ANDREW H.
The very best!!Karen W.
Truck was not ready, had to be swept out prior to taking. Went back within time frame given to pick up car transport which WAS paid for. They knew we were coming back, we were there at 2:20 and the office was closed. No sign on the door. Unable to reach by phone. Had to leave messages. Had to get transport from another dealer, which UHaul supervisor found, and STILL have not gotten my credit from Solomon. I have talked to him twice. No note why they closed , no phone call. Solomon offered DISCOUNT on my transport report rental, which I was not even able to get from him. Very, very, poor experience. Their UHaul store is full of all kinds of stuff they sell on the side, not a professional looking or managed representation for UHAUL.KATHERINE B.
El cliente no dejó un comentario.Csilla H.
The location was excellent. There was an issue and they found me a truck quickly.BRUCE L.
El cliente no dejó un comentario.Hunter R.
El cliente no dejó un comentario.RAYAH K.
I was unable to return the truck using my Android phone due to a bug in U-haul's software. The software kept telling me to take a picture of the odometer and the fuel gage. I tried for 30 minutes to get past this step, taking many pictures from all different distances and angles and none of them were accepted. I had to use my wife's IPhone which had no issues getting past this step on the first try. The store closed at 3pm and there was no way to get assistance regarding my issue. If my wife had not had been there with an IPhone I would have had no way to return the truck.Andy T.
El cliente no dejó un comentario.Carey B.
El cliente no dejó un comentario.Harry P.
There is no need to improve services. We had an excellent experience with picking up, using, and returning our rental truck. I have already recommended UHaul to a relative and will continue to do so. We will certainly use this service for our next move!Debra T.
El cliente no dejó un comentario.Jeff D.
Customer service skills were very poor. Called before hand to check on the reservation and seemed like it was a hassle. Arrived the day of the reservation and it was the same guy, and the lady was also rude. Do not recommend this location as theirs others in the local area.ZACHARY B.
Great company, great people, easy service!MIGUEL C.
Nothing at all the husband and wife were amazing and gracious.DAVID Z.
El cliente no dejó un comentario.JOSEPH V.
El cliente no dejó un comentario.Wade R.
Very helpful staff. Great personal service. Would recommend.Scott D.
El cliente no dejó un comentario.Todd N.
I was charged for a dolly- I never got a dolly to use. I wrote a response saying this but I still got charged for i.LINDSAY S.
El cliente no dejó un comentario.Dana J.
El cliente no dejó un comentario.Christy H.
Thank you for your help in taking off the trailer. Great location.Clare M D.
El cliente no dejó un comentario.Tyler B.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.WILLIAM K.
El cliente no dejó un comentario.Vincent M.
My only comment is that I did not receive the blankets that I orderedSHERIE S.
I've used U-Haul several times over the years, and this was my very best experience. George was absolutely terrific! Our truck was ready when we got there, and he even cleaned out the back of it for us when it was already clean enough. He went above and beyond to make sure that our experience was top notch.Andrew W.