Over charge and equipment not up to par
Comentarios de los clientes para Solo
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Testimonios de clientes recientes de Solo
bad neighborhood and dangerous location to get in and out of. Felt threatened by loitering patrons
no there to hook up trailer - only spoke to a guy on the phone from the package store. Trailer was in place with tire blocks - nearly impossible to move to get on my hitch. Back door was not properly closed - no one available to check and see if the tail lights/blinkers worked properly
El cliente no dejó un comentario.
Truck rental was originally for " 2 DAYS, 155 miles (I think)", however when we returned the truck, we incurred an additional charge of $56.91 for "extra day, extra miles", which is total B.S. !! EXTREMELY UNHAPPY with U-Haul process. I will rent elsewhere next time, and tell everyone I know about this poor performance. I've used U-Haul many times before and this was the worst.
Didn't know anything at the location
They did not know how to check me in. They meant well. Willy Cannon saved my bacon but it. Should not have been this way.
It rained the day we were driving and a lot of my stuff was wet when we opened the back. Things that got wet(55in TV, mattress, chest of drawers cardboard boxes etc.) I don't know what can be changed but something needs to be done