Customer Reviews for Solo Storage - Dove Rd

49 reviews

4296 Dove Rd   Port Huron, MI 48060

(810) 388-6464

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(810) 388-6464

4296 Dove Rd
Port Huron, MI 48060

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

DAVID NEIPP   |  Overall Experience 
Rating:
5.0

This is the second time I have utilized storage space at the Dove Road location and I am very happy once again with using them. Sandy is awesome- she is always super friendly and helpful.

CHRISTINE DAVIS   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIFFANY RAMIREZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUTH-ANN MARIE BARNHART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CURTIS SHOVAN  |  Overall Experience 
Rating:
5.0

The staff is very helpful and understanding! I am completely satisfied with my rental experience.

RAYLENE WEAKLAND  |  Overall Experience 
Rating:
5.0

I will always use this storage facility! Excellent customer!!!! Sandy goes above and beyond for her customers. I recommend this place to anyone that is looking!!

KIMBERLY WESOLOWSKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON DINGER   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GILLIAN DECKER  |  Overall Experience 
Rating:
5.0

The staff went beyond and above to help thank you for your help. Excellent help thanks again.

ALMA DIGGS   |  Overall Experience 
Rating:
2.0

Very overpriced, the letters have fallen off of every building and every unit. You can barely tell which one is yours. The entrance gate is rickety and falling apart at best. The amount of rodent feces found on top of my stuff is more than disturbing, and they ate through a lot of the cloth items in my storage unit. For $135 a month I don't think I should have had to deal with rodents. Definitely not a facility I will be using in the future

ADAM HORTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BUD WHITE  |  Overall Experience 
Rating:
5.0

The storage facility was great I did feel my belongings were secure and easy in and out . The manager Sandy is an amazing welcoming person. God bless you all

CAROL MARSH  |  Overall Experience 
Rating:
5.0

Very clean and safe,no water issues,no pests perfect

MARK PACK   |  Overall Experience 
Rating:
5.0

Great experience!! Sandy was great to work with and very accommodating.. Five star facility!!

RYAN MORTON  |  Overall Experience 
Rating:
5.0

I was impressed they really helped me when I couldn’t find storage thanks

ERICH WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW SMITH  |  Overall Experience 
Rating:
5.0

The girls in the office were always friendly & helpful.

THOMAS MCCORMICK   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EUGENE ROBINSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT THOMAS JR   |  Overall Experience 
Rating:
5.0

Wonderful girl in office. Was great.

DIANE CASE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRITTANY LANGOLF  |  Overall Experience 
Rating:
5.0

Very nice place... Suited our needs we'll.

LAURA EMERICH  |  Overall Experience 
Rating:
5.0

Stacy was wonderful. Helped me get exactly what I needed. Very nice and friendly, I was a pleasure to rent from her

FRANCIS FORBES  |  Overall Experience 
Rating:
5.0

A definite "yes" to all questions. Employees with whom we had contact were able to answer any questions and take care of our requests in a friendly, pleasant manner. Our items were stored for four years and,other than one piece just fine when removed.

DONNA WALCOTT  |  Overall Experience 
Rating:
5.0

Thank you again

AMY DYER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JODI REEVES  |  Overall Experience 
Rating:
5.0

Thank you to Sandy. She was always very helpful and kind.

CARMEN O`MALLEY  |  Overall Experience 
Rating:
5.0

Solo Storage, and particularly Sandy, were very friendly and easy to work with. I was able to make my payments over the phone easily with a credit card on file. Sandy called me one evening to let me know that i left my storage locker unlocked, and i was able to come lock it up. Over the top customer service!!

RON LOWE  |  Overall Experience 
Rating:
5.0

I love Sandee. We've had things in storage with her at Dove Rd for several years now on and off. She's been very friendly and helpful with any questions I've ever had. I think we may have finally settled down now. But if we do need storage again I will definitely be back at Solo Storage.

SUSAN HORAN  |  Overall Experience 
Rating:
5.0

Exactly what we needed. Easy access whenever we needed it and the staff was always perfectly helpful.

SHARAYA GUNST  |  Overall Experience 
Rating:
5.0

Had this storage unit for 3 years with minimal issues. The only issue i had was there were mice in my stuff but next time i know to take better precautions and lay out poison! Would definitely recommend!

BROOKELYNN EDWARDS  |  Overall Experience 
Rating:
5.0

Worst service ever gate is broke open for anyone to come into... very poor customer service if you can get them on the phone. Would not recommend this place to store anything!! Beware!!

JOSEPH DUENAZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA LUTMAN  |  Overall Experience 
Rating:
5.0

Very helpful, friendly staff - Sandy I most often communicated with. Property well maintained and secure, never a problem, or felt unsafe. Appreciated all the help with paying each month over the phone. Will highly recommend others to utilize Solo Storage. Thanx Again!

JANET SMADE  |  Overall Experience 
Rating:
5.0

Covid-19 impacted the ability to reach the office a bit, but they made it work with backup staff.

JEFFREY WHATCOTT  |  Overall Experience 
Rating:
5.0

Solo Storage was very good to work with and provided a clean unit to store our furniture. I recommend them.

TIMOTHY ANDERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY SHEEHAN  |  Overall Experience 
Rating:
5.0

Sandy was always helpful and friendly. She made it easy for me to contact and make any changes, take payments, and ask questions!

LORRAINE NICHOLS  |  Overall Experience 
Rating:
3.0

We had rats in our storage that got into half our belongings. When asked to switch rooms or put insurance on our things we were told no that we couldn't because we chose not to in the beginning.

JASON RASKA  |  Overall Experience 
Rating:
5.0

Rent for 8 1/2 years and never had any issues.

SONYA MILLER-VANBUSKIRK  |  Overall Experience 
Rating:
5.0

Staff was friendly and nice, will definitely be storing my camper there again next summer.

ADAM MCMANN  |  Overall Experience 
Rating:
2.0

Friendly,clean , quick, service

Privacy Request  |  First Impressions 
Rating:
4.0

So far so good. The woman at the front desk was very nice and helpful and made us feel comfortable leaving items there.

NIKOLAUS GIETZEN  |  First Impressions 
Rating:
4.0

Secure storage area, clean unit, climate controlled. No complaints really. Friendly staff. We did have a rusty locking mechanism on our unit, but admin said it would be replaced.

Privacy Request  |  First Impressions 
Rating:
3.0

The service help was good was very helpful and friendly I didn`t end up getting the unit do to fund problems but in the future I would definitely recommend and use solo storage.

Privacy Request  |  First Impressions 
Rating:
4.0

Avle to fit entire 1200 sq ft townhouse in 10 x 10 unit.

Privacy Request  |  First Impressions 
Rating:
4.0

Transaction made so much easier by Solo!

Privacy Request  |  First Impressions 
Rating:
4.0

Excellent customer service!

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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