Customer Reviews for Sodus Feeds & Needs
(U-Haul Neighborhood Dealer)

163 reviews

7639 Ridge Rd   Sodus, NY 14551

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

7639 Ridge Rd
Sodus, NY 14551

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

It took a Cpl days to get my rental logged in as returned. Field mngr had to call to confirm it was returned. Satisfied overall with “Sodus Feed and Needs”.

Amy Godfrey 
Rating:
5.0

Although there was a problem with my order in the system where it was cancelled, the office manager worked very diligently to get it worked out as quickly as possible. She was great.

Debbie Guinan 
Rating:
5.0

I don't see no need for improvement

Courtney Malkowski 
Rating:
5.0

Customer did not leave a comment.

Samuel Bain 
Rating:
5.0

Customer did not leave a comment.

Ignacio Onofre Ramirez 
Rating:
5.0

Customer did not leave a comment.

dorthy cooper 
Rating:
5.0

Customer did not leave a comment.

Dawsen Rodas 
Rating:
5.0

Sodus Feeds and Needs was WONDERFUL to deal with! A++++++++

Cindy Reed 
Rating:
3.0

misinformation given on extend use price. Was told “maybe thirty extra”. It was $111 extra. Shame on me for taking her word instead of asking for a printed quote.

jennifer marie 
Rating:
5.0

Customer did not leave a comment.

Justin Reynolds 
Rating:
5.0

Customer did not leave a comment.

Gregory Hookstra 
Rating:
5.0

Excellent customer service. Friendly and very helpful. Would go there again.

Debra DeRoo 
Rating:
4.0

Customer did not leave a comment.

Mathieu Corron 
Rating:
5.0

Customer did not leave a comment.

Bart Grzywacz 
Rating:
5.0

Customer did not leave a comment.

Rob Durfee 
Rating:
5.0

Customer did not leave a comment.

Richard Secours 
Rating:
5.0

Very pleasant experience.

Susan Love 
Rating:
5.0

Pleasant experience I'd rate it 10 out of 10

KALEB THOMAS 
Rating:
5.0

Customer did not leave a comment.

Richard Ross 
Rating:
5.0

Customer did not leave a comment.

James Gill 
Rating:
5.0

Customer did not leave a comment.

Robert Durfee 
Rating:
5.0

They are great I was hooked up and on my way within 20 minutes!

Ryan Siragusa 
Rating:
4.0

The dolley needs to have straps. Was harder to move big items without it. Had to buy some on my own.

Amy DeMarinis 
Rating:
5.0

Little easiest uhual location I’ve worked with. Super helpful and made sure I was hooked up correctly! Thank you!

BENJAMIN SPEARY 
Rating:
5.0

Customer did not leave a comment.

Dale Bisaillon 
Rating:
5.0

Very nice people and very helpful Thank you

John Matzo 
Rating:
5.0

Very efficient staff

DAVIDALAN WEBB 
Rating:
3.0

This was a drop off with no clear directions posted as to where to park. I wasn't aware I needed to take pictures and video to prove I'd dropped the truck off. There was no signal so I couldn't work to check the truck in online. Worker came up in their car but didn't offer assistance.

Ja Moore 
Rating:
5.0

The personnel were very friendly and helpful.

Leon Schimmoeller 
Rating:
5.0

Customer did not leave a comment.

Rocky Massara 
Rating:
5.0

Nothing. Happy to support a local business!

John Wysokowski 
Rating:
5.0

Customer did not leave a comment.

Michael VanDemortel 
Rating:
5.0

The uhaul was just expensive this time. Rented the 6x12 many times paid around 370-570 taking out of state paid 970 this time and took a South Carolina trailer back to South Carolina from New York.

Chase Vandusen 
Rating:
5.0

Fast and friendly service. Lots of space, easy to get in and out.

Joseph Thompson 
Rating:
5.0

We dropped the vehicle off on Sunday, so there was no one here.

Brian Cline 
Rating:
5.0

Customer did not leave a comment.

Charles lavare 
Rating:
5.0

Staff were polite!

Carmen DELPLATO 
Rating:
5.0

Customer did not leave a comment.

John Pilc 
Rating:
5.0

Customer did not leave a comment.

Raymond E Adams 
Rating:
5.0

Customer did not leave a comment.

ANASTASIOS NEDELKOS 
Rating:
5.0

Customer did not leave a comment.

Tony Carbone 
Rating:
5.0

Customer did not leave a comment.

Roy Winters 
Rating:
5.0

Customer did not leave a comment.

JOHN WADE 
Rating:
5.0

It was an absolute pleasure at that location

Ryan Davis 
Rating:
5.0

Easy drop off and very good customer service!! Thank you so much!! The employees at this location are wonderful.

Catherine Mccallen 
Rating:
5.0

Customer did not leave a comment.

John Maxon 
Rating:
4.0

Customer did not leave a comment.

Christopher Hanson 
Rating:
5.0

Customer did not leave a comment.

Kim Kwietniak 
Rating:
5.0

Outstanding service, went above and beyond to get mt the perfect unit. Was a great choice safe tires, carried a very expensive car safely miles in 20 hours straight through. So, great equipment was made available and we were safe. Great Gals! Check out Sodus Feed and NEEDS Store. My need was a full size car trailer. Perfect

Anthony Elwood 
Rating:
5.0

Tbe staff at Sodus Seed and Feed was awesome! Amazing customer service skills! The furniture dolly that we ordered was not available, which caused some problems with the move. The staff refunded the price, though.

David Strong 
Rating:
5.0

Customer did not leave a comment.

IAROSLAV KOKOVSKYI 
Rating:
5.0

Customer did not leave a comment.

ANDREA DESIUS 
Rating:
5.0

Great customer service. Very pleasant team to work with.

Jim Ziegler 
Rating:
5.0

My issue with the rental experience was with UHaul reservations - less than 24 hrs before my scheduled and pre-paid pickup, they left a voicemail saying the pickup location and time had been changed (farther drive and later pickup time). Tried to call back as I was on a tight schedule but was on hold for +10 min before just hanging up. Was very happy however with the pickup location interactions. 3 days no response now since my email to UHaul regarding their '$50 reservation guarantee'; I expect they will come up with some reason not to honor it if they respond.

Steven Tinder 
Rating:
5.0

The ladies at the U-Haul place with very nice people the truck was clean man that thing's got some spunk to it yes I'd recommend it to anybody else you guys did a good job thank you

Scott Flag 
Rating:
5.0

Customer did not leave a comment.

Lisa Burgess 
Rating:
5.0

Customer did not leave a comment.

Michelle Allen 
Rating:
5.0

Outstanding service!!!!

Chad Cooper 
Rating:
5.0

Friendly fast service.

a Burkhard 
Rating:
5.0

Customer did not leave a comment.

Artsiom Karpovich 
Rating:
5.0

Customer did not leave a comment.

Ron Bain 
Rating:
4.0

Customer did not leave a comment.

Suzanne Winter 
Rating:
5.0

Nothing to improve, a very nice place and very nice people. Thank you

Lance Kellett 
Rating:
5.0

We reserved a truck in the City of Rochester. The dispatched truck was 30 miles away. Obviously that is less than desired. Given that we had no choice, we traveled to pick up the truck.

James Eckloff 
Rating:
5.0

Terry at Sodus Needs and Feeds was extremely helpful in meeting our U-Haul needs! It was a very convenient location.

Karen Geer 
Rating:
5.0

Customer did not leave a comment.

Jordan Wessie 
Rating:
5.0

Can't think of anything that could have been done better. Excellent experience.

Robert Hicks 
Rating:
1.0

To be totally honest all my recent uhaul experiences have been horrible having to drive 45 miles away to find a truck or car transport....not compensated for the gas or mileage with the truck I was charged for extra miles and gas which wouldn't have occurred if it was local and the car carrier cost me 26 dollars in gas to retrieve before even making my trip..

DOUGLAS WHITE 
Rating:
2.0

Pave it! I’ve only dropped off after hours.

Darlene Wilson 
Rating:
5.0

Friendly and supportive staff. Nothing lacking. Thank you. MAGA Regards Maurice

Maurice Abrams 
Rating:
5.0

Customer did not leave a comment.

William Allen 
Rating:
5.0

The only thing I don’t like is being charged before returning the vehicle

John mitrano 
Rating:
3.0

Pave the parking lot.

Darlene Wilson 
Rating:
5.0

N/A

Connie Osborne 
Rating:
5.0

Customer did not leave a comment.

DENNIS LAQUAY 
Rating:
5.0

Customer did not leave a comment.

Gloria Morgan 
Rating:
5.0

Very nice people

Vera Woodland 
Rating:
5.0

Customer did not leave a comment.

Tara Griffin 
Rating:
5.0

The young lady who helped us was efficient and very friendly. The entire experience we had with U-Haul was positive from start to finish.

ALANRICHARD KNATAITIS 
Rating:
4.0

At this time no improvements are needed. It was a very pleasant experience. Much better than 2 other rental places that I have used in previous years. The girl that waited on me was knowledgeable and the process was quick and painless, unlike the others I used, Would highly recommend to everyone.

KYLE KEPHART 
Rating:
5.0

Customer did not leave a comment.

Bruce Pfaff 
Rating:
5.0

Dont change a thing would recommend to friends and family.

Scott Freer 
Rating:
5.0

Deliver

Alan Graham 
Rating:
5.0

Customer did not leave a comment.

Marsha Verplank 
Rating:
5.0

Very accommodating.

Elizabeth Cutter 
Rating:
5.0

Customer did not leave a comment.

WENDY FAIRBANKS 
Rating:
5.0

The girl that took care of me was sweet, professional and just a joy to work with!

Michael Bobry 
Rating:
5.0

Super easy, quick service. Team was very friendly and helpful

Matthew Shuman 
Rating:
5.0

Customer did not leave a comment.

Karen Schafer 
Rating:
5.0

Customer did not leave a comment.

Douglas Handy 
Rating:
3.0

This was not the location I chose. U-haul changed the location and make me go 30 minutes away from were I live to pick it up. The personnel on the location I chose were very rude and didn’t want to help me out. I don’t recommend the unsullied i E Ridge rd.

SANDRA ORENGO 
Rating:
5.0

Customer did not leave a comment.

William Allen 
Rating:
5.0

Pickup left cation was changed at the last minute. Originally scheduled and confirmed a pickup location only 4 miles from my location. 15 minutes prior to pickup time I received a phone call changing my pickup location to a dealer 25 miles away. The new location was very good but the change in location was unexpected snd put me way behind schedule.

james campbell 
Rating:
1.0

They transfer my three weeks reservation to other location with out notifying me call text or email me.went to other location they did not have any truck that I reserved I had to go 4 different location no luck finally I called customer service after I talk with customer service she told me they canceled my reservation with out asking me what are my choice and finally I had to drive 45 minutes away from Rochester to SODUS NY got a truck a lady name Terry helped me out great customer service wellcomed me with opened arm and warm affectionate smile offers me and my friend a drink great customer service and I really appreciate for your help you are great .

Daniel Ghebrue 
Rating:
5.0

Customer did not leave a comment.

Richard Ashnault 
Rating:
5.0

Customer did not leave a comment.

DENISW GOODMAN 
Rating:
5.0

This place was great, the process was fast and easy. I wouldn’t change a thing!

Ashley Kimball 
Rating:
5.0

Rainwater leaked into the trailer. Nothing damaged, but we were unaware it was not water tight.

TIMOTHY VANDENBERG 
Rating:
5.0

Customer did not leave a comment.

GEORGE PENDLETON 
Rating:
3.0

Customer did not leave a comment.

Douglas Handy 
No reviews have been submitted for this location.

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