Customer Reviews for Sodus Feeds & Needs
(U-Haul Neighborhood Dealer)

115 comentarios

7639 Ridge Rd   Sodus, NY 14551

(315) 483-4602

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(315) 483-4602

7639 Ridge Rd
Sodus, NY 14551

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Outstanding service, went above and beyond to get mt the perfect unit. Was a great choice safe tires, carried a very expensive car safely miles in 20 hours straight through. So, great equipment was made available and we were safe. Great Gals! Check out Sodus Feed and NEEDS Store. My need was a full size car trailer. Perfect

Anthony E. 
Clasificación:
5.0

Tbe staff at Sodus Seed and Feed was awesome! Amazing customer service skills! The furniture dolly that we ordered was not available, which caused some problems with the move. The staff refunded the price, though.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAROSLAV K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA D. 
Clasificación:
5.0

Great customer service. Very pleasant team to work with.

Jim Z. 
Clasificación:
5.0

My issue with the rental experience was with UHaul reservations - less than 24 hrs before my scheduled and pre-paid pickup, they left a voicemail saying the pickup location and time had been changed (farther drive and later pickup time). Tried to call back as I was on a tight schedule but was on hold for +10 min before just hanging up. Was very happy however with the pickup location interactions. 3 days no response now since my email to UHaul regarding their '$50 reservation guarantee'; I expect they will come up with some reason not to honor it if they respond.

Steven T. 
Clasificación:
5.0

The ladies at the U-Haul place with very nice people the truck was clean man that thing's got some spunk to it yes I'd recommend it to anybody else you guys did a good job thank you

Scott F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle A. 
Clasificación:
5.0

Outstanding service!!!!

Chad C. 
Clasificación:
5.0

Friendly fast service.

a B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Artsiom K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Suzanne W. 
Clasificación:
5.0

Nothing to improve, a very nice place and very nice people. Gracias

Lance K. 
Clasificación:
5.0

We reserved a truck in the City of Rochester. The dispatched truck was 30 miles away. Obviously that is less than desired. Given that we had no choice, we traveled to pick up the truck.

James E. 
Clasificación:
5.0

Terry at Sodus Needs and Feeds was extremely helpful in meeting our U-Haul needs! It was a very convenient location.

Karen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan W. 
Clasificación:
5.0

Can't think of anything that could have been done better. Excellent experience.

Robert H. 
Clasificación:
1.0

To be totally honest all my recent uhaul experiences have been horrible having to drive 45 miles away to find a truck or car transport....not compensated for the gas or mileage with the truck I was charged for extra miles and gas which wouldn't have occurred if it was local and the car carrier cost me 26 dollars in gas to retrieve before even making my trip..

DOUGLAS W. 
Clasificación:
2.0

Pave it! I've only dropped off after hours.

Darlene W. 
Clasificación:
5.0

Friendly and supportive staff. Nothing lacking. Thank you. MAGA Regards Maurice

Maurice A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

The only thing I don't like is being charged before returning the vehicle

John M. 
Clasificación:
3.0

Pave the parking lot.

Darlene W. 
Clasificación:
5.0

N/C

Connie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria M. 
Clasificación:
5.0

Very nice people

Vera W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara G. 
Clasificación:
5.0

The young lady who helped us was efficient and very friendly. The entire experience we had with U-Haul was positive from start to finish.

ALANRICHARD K. 
Clasificación:
4.0

At this time no improvements are needed. It was a very pleasant experience. Much better than 2 other rental places that I have used in previous years. The girl that waited on me was knowledgeable and the process was quick and painless, unlike the others I used, Would highly recommend to everyone.

KYLE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce P. 
Clasificación:
5.0

Dont change a thing would recommend to friends and family.

Scott F. 
Clasificación:
5.0

Deliver

Alan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsha V. 
Clasificación:
5.0

Very accommodating.

Elizabeth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY F. 
Clasificación:
5.0

The girl that took care of me was sweet, professional and just a joy to work with!

Michael B. 
Clasificación:
5.0

Super easy, quick service. Team was very friendly and helpful

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
3.0

This was not the location I chose. U-haul changed the location and make me go 30 minutes away from were I live to pick it up. The personnel on the location I chose were very rude and didn't want to help me out. I don't recommend the unsullied i E Ridge rd.

SANDRA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

Pickup left cation was changed at the last minute. Originally scheduled and confirmed a pickup location only 4 miles from my location. 15 minutes prior to pickup time I received a phone call changing my pickup location to a dealer 25 miles away. The new location was very good but the change in location was unexpected snd put me way behind schedule.

james C. 
Clasificación:
1.0

They transfer my three weeks reservation to other location with out notifying me call text or email me.went to other location they did not have any truck that I reserved I had to go 4 different location no luck finally I called customer service after I talk with customer service she told me they canceled my reservation with out asking me what are my choice and finally I had to drive 45 minutes away from Rochester to SODUS NY got a truck a lady name Terry helped me out great customer service wellcomed me with opened arm and warm affectionate smile offers me and my friend a drink great customer service and I really appreciate for your help you are great .

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISW G. 
Clasificación:
5.0

This place was great, the process was fast and easy. I wouldn't change a thing!

Ashley K. 
Clasificación:
5.0

Rainwater leaked into the trailer. Nothing damaged, but we were unaware it was not water tight.

TIMOTHY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

Outstanding Service, Thank You for your help

DANIEL T. 
Clasificación:
3.0

Get a pic up truck or cargo van would be nice and maybe a tow trailer

Todd A. 
Clasificación:
5.0

Easy to do, had the specific equipment I needed, friendly and helpful

Fayne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Camrin R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
4.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

Great place, no improvements needed.

Ronald K. 
Clasificación:
5.0

They were very easy to work with very receptive to what I wanted

Stuart O. 
Clasificación:
2.0

You changed my pickup location to a much further place. Then charged me more money for this change. U-haul said you would cover the extra mileage, but still charged me for the 43 extra miles.

Michael K. 
Clasificación:
5.0

Great service, friendly staff

Paul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles L. 
Clasificación:
5.0

They came in on a Sunday to help our family out. That says a lot about the type of people they are. I would definitely recommend this business!!!

Christine F. 
Clasificación:
5.0

easy drop off experience

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
1.0

I would never rent from there again they charged me 3 times once for the actual charge then 2 more times because the girl couldn't use the system right and over charged me $160 worse place ever

Jacob S. 
Clasificación:
5.0

Extremely helpful& knowledgeable!! Thank u for dealing w them so we could benefit!!

Laurie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew O. 
Clasificación:
3.0

Great communication, easy pick up and dropoff. Couldn't lift the trailer by myself to connect it to my truck, no one initially offered to help nor was available to explain the hook up. A lady did come out to help me lift it when I went back in and asked for assistance and I figured the connections out myself.

Tracy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory L. 
Clasificación:
5.0

After locking my keys in my vehicle, the young lady at the counter gave me a ride home to pick up my spare keys. Way above expectations. My extreme gratitude.

Robert D. 
Clasificación:
5.0

Sodus Needs and Feeds is wonderful! Everyone we have interacted there is personable and knowledgeable.

Cynthia P. 
Clasificación:
5.0

Fast, easy and just what you want when your renting any uhaul product! Thank you ??!!

Michelle F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mel C. 
Clasificación:
5.0

Nothing service was above and beyond

Doug C. 
Clasificación:
5.0

Very friendly and helpful customer service

Bridget H. 
Clasificación:
5.0

The owner's wife and daughter were both pleasant and could not have been more helpful.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

Nada

Frederick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan L. 
Clasificación:
3.0

The service was friendly, easy going and professional.

David G. 
Clasificación:
5.0

The issue you have is that the data that is available to schedulers is not the same that is available to the reservationists. I made three reservations where the reservationists all assured me that the desired trailer was available. I even checked availability on the U-haul website, and confirmed this. The schedulers had quite a different story, I had to go over 60 miles away from my original desired rental location.

Rick B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randall J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jody B. 
Clasificación:
5.0

People at the pick up was very friendly and helpful they helped in every way possible I would rent from them again thank you ladies

melody F. 
Clasificación:
5.0

Simple process, friendly service, thank you

Alan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary L. 
No se han enviado comentarios para esta ubicación.

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