Customer Reviews for So Fresh So Clean Laundromat
(U-Haul Neighborhood Dealer)

112 comentarios

318 W 115th St   Chicago, IL 60628

(773) 468-0469

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(773) 468-0469

318 W 115th St
Chicago, IL 60628

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 8 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Leotis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie J. 
Clasificación:
5.0

From start to finish I was PLEASED!!! The equipment was available and clean upon my arrival. James called me the night before to see if I wanted to come earlier for the rental and he was gracious and patient in completing my registration. When I walked in he handed me the keys and I was DONE AND READY TO DEPART!!! Returning the rental was equally smooth as there was an incredibly pleasant gentleman in the lot that directed me to a certain spot and then told me he'd park the van completely. THIS is my pick up location moving forward! I really appreciated the professional, polite, friendly, attentive and AGAIN PROFESSIONAL experience. â€" Necole Reid

Necole R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

The A/c in truck didn't blow out vent

Donald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsha E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danyal C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica B. 
Clasificación:
5.0

NA. Brilliant customer service from beginning to end.

jessica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

shenelle C. 
Clasificación:
1.0

They charged me double. And when I called they tried to say it was the company and not him. After I said I will call customer service he tried to give me a number to call directly so whoever was going to answer lie n say it was correct. Shady people at this place

Rashawn M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren F. 
Clasificación:
5.0

Proactively reached out to me to confirm appointment and if needed any help. Very easy to work with and was in and out quickly.

Mark F. 
Clasificación:
1.0

Two fraudulent transactions were added to my account without notification. As well as I contacted the associate who completed the reservation and he told me he no longer have access to the the documents. He provided me with a number and this gentleman told me to send my name and he never responded back to me.

Tanika A. 
Clasificación:
2.0

I was over charged I was suppose to have a $29.00 truck they charged me $59.00, and the truck didn't not have any fuel

Sekea R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Domnik P. 
Clasificación:
5.0

I love they good customer service..

Tana O. 
Clasificación:
5.0

Everything was perfect

Katina R. 
Clasificación:
5.0

Keep up the professional, friendly, and courteous service.

Wardell W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa H. 
Clasificación:
5.0

Excellent service

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Errol C. 
Clasificación:
5.0

Extraordinario servicio al cliente

Tkeyah J. 
Clasificación:
5.0

Better milage rates

CHANDRA L. 
Clasificación:
5.0

I trulyyy appreciate the accommodations that were provided. This move was unexpected, very rough and we ended up needing more time but they were very accommodating and made that part very easy.

Donita D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayanna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacques W. 
Clasificación:
5.0

Perform PMCs prior to dispatch. A/C not working. Low tire pressure.

Michael C. 
Clasificación:
4.0

The cargo van I rented has a calibration issue ,each half block I traveled registered as a whole block,each 4-6 blocks I traveled registered as 1 mile, the calibration is totally off and I'm disputing the mileage charges ,after I carefully calculated the places i drove to and fro the mileage was no more than 100 miles ,however I'm being charged for 166 miles that I didn't do...from now on I see that I have to take photos and videos of the mileage because I'm being literally cheated and robbed for mileage I didn't drive.

Vincent M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter H. 
Clasificación:
5.0

Easy pickup, easy drop off, good communication, friendly people

David J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tracy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamont M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latisha M. 
Clasificación:
5.0

I passed up several uhauls to get to this one “So Fresh So Clean Laundry “. I was accommodated in amazing ways by Mr. James- Supervisor ( James Brewer). He's gracious, understanding, explored all options to help Me with was a very hard move. From 3-bedroom house to a 1 bedroom apartment. He gave me packing ideas I hadn't considered, and was patient when I had questions and concerns. We need more team players like James. He's a wonderful and encouraging asset to uhaul. Again, coming from all the way from Indiana, passing up several uhauls, I can honestly say that I am glad I made the decision to use this particular uhaul “So Fresh So Clean Laundromat “. Please consider this from a very satisfied customer. Sincerely: Mr. Hunter

Marlon H. 
Clasificación:
5.0

Nothing. I was extremely pleased with the service. I needed a truck after hours and the owner made it happen. He also kept checking in with me to ensure that everything was good.

VINCENT R. 
Clasificación:
5.0

Very great customer service

Donal J. 
Clasificación:
5.0

Nothing more to do, great customer service, happy I chose this location!

ZYKAL K. 
Clasificación:
5.0

Great rental as usual, thank you!

Desiree K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emaris R. 
Clasificación:
5.0

Great customer service!

Desiree K. 
Clasificación:
1.0

El cliente no dejó un comentario.

haftu L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Perry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen E. 
Clasificación:
5.0

They had great customer service and they were very helpful

sherika H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHARI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Friendly customer service big jay the best

ihsan Y. 
Clasificación:
5.0

Very accommodating, friendly, helpful, and thorough. I appreciate the hospitality during the rental process. It's great to have a location in my now former neighborhood to professionally serve our community and many other communities. Gracias.

Athena M. 
Clasificación:
5.0

Excellent experience as usual. Highly recommend this location

Desiree K. 
Clasificación:
5.0

The sales person was very professional and polite.

WILBERT T. 
Clasificación:
5.0

All went well Very easy experience

miles C. 
Clasificación:
5.0

AMAZING customer service from pick-up to drop off. This is my new go to for rentals. Clean vehicle in excellent condition. Great service and addition to the community.

Desiree K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Malekia B. 
Clasificación:
4.0

Don't know how often vehicles are check/inspected but the 1 that I rented had a slow take off. Nothing to really complain about. Just a soft mention.

Delois C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jada V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
4.0

James and his team were very customer friendly. Prompt service and the equipment is well maintained. Don't overlook this location, they will assist you as much as they possibly can.

Rodney G. 
Clasificación:
1.0

So fresh and so clean tried to get over on me they charged me for too of everything then gonna try and say I owe them money

China G. 
Clasificación:
5.0

Keep up the good work

darryl O. 
Clasificación:
4.0

People are very professional

NICHOLAS S. 
Clasificación:
5.0

James was an excellent service provider and will recommend to everybody about this uhaul thanks again James you went above and beyond.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tecarra M. 
Clasificación:
1.0

Very unprofessional at this location had to wait too long to pick up the vehicle when I got the vehicle it was dirty I had to clean it out myself no one inspected the vehicle prior to me picking the vehicle up I had an appointment to make the picnic take the pick some things up for my business and by them being being So slow I missed my appointment

JOSEPH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latanya G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marian M. 
Clasificación:
5.0

Stay Courteous.

Ernestine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael I. 
Clasificación:
5.0

nothing

carol M. 
Clasificación:
5.0

Nothing customer service was excellent! This is the fast i have ever got in and out of a uhaul place and to not have to put any gas in it until the day it had to be returned was even better! Might just make this my new spot

JAIVEION G. 
Clasificación:
5.0

Awesome

Deon G. 
Clasificación:
5.0

Very great communication ….good customer service

Ivorika D. 
Clasificación:
5.0

The owner was more than helpful we had a reservation for the one down the street from this location no one was there so he happily took our reservation and made my move a lot easier they are great highly recommend next move I will for sure go to that location

Annisa B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lakema H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZEROME C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrice R. 
Clasificación:
1.0

I pick this trailer up in a vacant lot I didn't feel safe in the location where the trailer was located I think I got overcharged for renting the trailer I was told I had 24 hours to return it back by 6 o'clock the next day I gotta charge $28 more I am very unhappy about my service with you guys

John H. 
Clasificación:
5.0

Representative was very friendly and helpful. It was a last minute reservation and he made it happen

KELLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRYSTAL S. 
Clasificación:
5.0

No issues.

Sylvia B. 
Clasificación:
5.0

Very supportive staff james and tyre.

chandrasekhar D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Naomi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

Gy

Stacey R. 
Clasificación:
5.0

The employee went above and beyond for me and made the entire process quicker than ever.

JULIA B. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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