Comentarios de los clientes para Snowcap Idaho LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Snowcap Idaho LLC

Clasificación general:

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Billy O.
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Nothing to improve on, snowcap storage offered excellent customer service Very friendly and professional

Nicholas C.
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El cliente no dejó un comentario.

Shawn S.
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Wonderful, thank you. Best service I have ever had, hands down!

Wallace W.
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El cliente no dejó un comentario.

Robert C.
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All telephone numbers for UHAUL were busy with other customers ie National and 3 other UHAUL sites in Idaho Falls The site I picked for the pickup location was automatically change during the data input to some unkown location to me. An alternate pickup point over 50 miles away was not suitable. Finally a pickup only 20 miles awa y was provided. This should have been done in 20 min but took 2 hours to get a vehicle I dont want to do this again

Jay C.
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El cliente no dejó un comentario.

Scott B.
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The location was hard to find because the address doesn't not work with my GPS - the GPS leads you to a trailer park when the Uhaul location is actually about a half mile down the road.

kurt S.
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The guy who put on my trailer didn't even lock it on right to the truck and when I put my car on the trailer it completely detached from the truck. I also reserved a 15foot truck a month ahead of time and when I showed up to the location the guy tried to upgrade me to the 26foot trailer and have me pay $400 more than what I was originally quoted. It took me 2 hours to get the price that I was originally quoted. And I was not given a discount for the extra cost of gas due to the worse gas mileage even though they kept saying I was getting such a good deal. I really hope that you guys can figure out a way for customer to find a secure way for us to reserve a head of time a truck that will actually be there. This location was particularly terrible. I am still confused why I was directed to go 20 miles away to this location for pick up because when I passed by the original location that was right next to my house that I reserved my truck at it had TWO 15 trucks there but for some reason uhal felt like is was best for me to drive an extra 20 minutes away to pick up a 26 foot truck that took an extra 2 hours to get the price to equal my original quote, which made me miss my scheduled check out, and to find out as I was driving my car into the trailer that it wasn't even hooked on right. I would really appreciate it if you guys could figure out how to make this from happening again!

John M.
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The shop was closed so I had to use the drop box though I contacted the location ahead of time and they were very helpful and accommodating.

Cortney F.
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El cliente no dejó un comentario.

Darren S.
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Very fast and helpful!

NATHAN H.
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Excellent customer service, even when GPS put me 17 miles out of the way. One phone call to Snowcap and they guided me right to their location. Thanks

Barbara B.
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El cliente no dejó un comentario.

Brian S.
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All good, friendly and very helpful!

Gary V.
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Been here several times and purchased more than one service. Courteous, friendly, yet very professional and adept. Highly recommend them and plan on using their services whenever needed, and spread the word.

john P.
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Everything was perfect I couldn't think of anything that could be done to have made the experience any better.

Larry M.
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El cliente no dejó un comentario.

Patricia G.
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No

Gary V.
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No suggestions. Very impressed and pleased with the professionalism mingled with simple friendliness. Great crew with strong customer relation skills, and that I know well, as a pro in that very field with 30+ years experience. Not only will return but would be pleased to be a reference.

Joshua S.
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Friendly staff

Jeremy T.
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El cliente no dejó un comentario.

gary V.
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Very courteous and amicable crew with obvious care for their customers

stan E. | Reservation |
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Excellent Facility, Excelent customer service.

Lamont H.
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El cliente no dejó un comentario.

Lamont H.
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great truck nice people

kevin H.
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Was good

Ceri L.
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The staff was great! The trailer held everything I needed. Return was so easy!! Thanks U-Haul!

Dan H.
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El cliente no dejó un comentario.

Carrie G.
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El cliente no dejó un comentario.

Van G.
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Customer service called me. Wanted me to take the truck to a different address than I signed up for. That would have taken me aNother 2 hours. Plus more gas for the truck and my ride. Not a good plan for me but great for uhaul co.

Courtney B.
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The door of our truck didn't seal off so the 15 hour drive was so loud on the driver side.

james c. | Reservation |
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The people here are very professional and make you feel welcome and they are great to work with and I highly recommend this storage company.

jody B.
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Snowcap was a wonderful company to work with. Lane was very helpful and fully met our needs.

Rick B.
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My reservation was transferred to this location at the last minute, and the staff were exceptionally helpful and got me on my way quickly.

Walter B.
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Newer business location, owner put a lot of effort into the appearance of the facility. Treated me like an old customer. Will rent from this facility next time.

Donald S.
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Give them a truck from the location they requested instead of making them drive 10 miles out of their way then charging them extra miles.

josh S.
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Not sure. It was a little difficult to find the trailer I was looking for It must be in high demand.

Michael P.
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Perfect drop off. Only hitch was my difficulty with the GPS coordinates but that was not my fault, not Snowcap's.

Clinton W.
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El cliente no dejó un comentario.

Monet S.
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Make sure the gps address gives accurate directions to location. Took a while to find and was not able to reach office staff to locate office

Tony J.
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Hard to find! Directions are needed. Google maps doesn't take you there.

jerad H.
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Great experience, great people

Billy C.
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For being new to the business they did pretty good at getting what I needed.

No se han enviado comentarios para esta ubicación.

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