Customer Reviews for Snoqualmie Ridge Storage
(Distribuidor de U-Haul del vecindario)

1757 comentarios

35501 SE Douglas St   Snoqualmie, WA 98065
(Uhaul # 425-396-1027)

(425) 396-1027

Location Hours

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 3:30 p. m.
  • Dom.: 10 a. m. - 1 p. m.

Services at this Location:

Contáctanos

(425) 396-1027

35501 SE Douglas St
Snoqualmie, WA 98065
(Uhaul # 425-396-1027)

Services at this Location:

Location Hours

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 3:30 p. m.
  • Dom.: 10 a. m. - 1 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent experience, very accommodating to my specific needs.

kristina s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce E B. 
Clasificación:
5.0

The staff were amazingly helpful and resolved my issues when the national-level booking service was unavailable (multiple calls, long hold times) and unable to assist (couldn't find inventory). I called the Snoqualmie facility and they took GREAT care of me, took over my reservation from National and got me the right equipment in a short amount of time.

trent F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER R. 
Clasificación:
5.0

I asked to pick up the rental at Renton. Moving is stressful and it would be helpful if U-haul made sure our reservations actually meant something

GUADALUPE D. 
Clasificación:
5.0

Ron was extraordinary! He took care of all my needs, even the ones I didn't realize I had. He was kind, informative and patient....an oasis in a crazy whirlwind of a move. He not only made my move better, he made Life better. Thank you!!!!

ANNA MARIA M. 
Clasificación:
5.0

From start to finish the guys are the best!

RON L.  |  Overall Experience 
Clasificación:
5.0

You guys do an AMAZING job keeping the units and trucks clean!

pet food bank r.  |  Overall Experience 
Clasificación:
5.0

Staff at this location is more like family than a UHaul vendor. Super friendly and extremely helpful! love these guys!

JACOBUS D. 
Clasificación:
5.0

The staff is wonderful.

lara s.  |  Overall Experience 
Clasificación:
5.0

Pleasant to work with. Very kind

SHANNON R.  |  Overall Experience 
Clasificación:
5.0

They treated me like family.

Rebekah M.  |  Overall Experience 
Clasificación:
5.0

They are very helpful.

denetia g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas E.  |  Overall Experience 
Clasificación:
5.0

great service and very easy communication. love this location.

Peng D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hassan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matt A. 
Clasificación:
5.0

We had a smooth experience. No complications.

Lillian S. 
Clasificación:
5.0

Snoqualmie Storage is always excellent! Rented from them multiple times the past few years. Staff is honest and reliable!!!!!!!

Rebecca S. 
Clasificación:
5.0

Very Clean

BEN F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tyler w.  |  Overall Experience 
Clasificación:
5.0

The employees were absolutely less than helpful upon move out. I gave 30 days notice and that coincided with 26 days of the next month but they pulled a payment for the entire next month and refused to refund me the remainder which I didn't owe. When I asked to explain the situation to a manager they refused to take a message and just said to keep calling until he was in.

brent h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

They are always friendly and get you going quickly.

JUDSON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
4.0

There was only two blankets in the bag. Not sure what is standard, but seemed too few.

JERRY L. 
Clasificación:
4.0

Nothing, great customer service

peter R. 
Clasificación:
5.0

Quick and easy. These guys make it simple

ron C. 
Clasificación:
5.0

great staff and very clean

Laurie E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Coeleen K. 
Clasificación:
5.0

Micheal went above and beyond professional customer service. Since I couldn't use the truck one way. He drove me to where I had to go.Excellent service. Thanks guys. Mr Baker

Bennett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
5.0

Appreciate the great location and helpful staff, both here and all reservation staff.

Gary O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky M. 
Clasificación:
5.0

Extremely Clean and well run buisiness

charlie S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD J.  |  Overall Experience 
Clasificación:
5.0

The staff is very helpful and the place is very clean.

Peter A.  |  Overall Experience 
Clasificación:
5.0

Michael, Ron and Jimmy are the real deal. They would make any small buisiness successful. A great team that really cares.

justin m.  |  Overall Experience 
Clasificación:
5.0

I am a three time repeat customer and I will be back next year. I will not even think about going anywhere else.

Jerome u.  |  Overall Experience 
Clasificación:
5.0

Ron was amazing. Very friendly and efficient.

Matthew S. 
Clasificación:
5.0

They are the best at this location I have rented numerous trucks and a couple storage units. The entire staff is great.

waldo C. 
Clasificación:
5.0

I have never seen a storage facility as clean and well kept as Snoqualmie Ridge Storage and the staff are very helpful.

BEVERLY R.  |  Overall Experience 
Clasificación:
5.0

The staff is wonderful and the facility is very clean.

allison v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Really nice people working here!

Jonathan S.  |  Overall Experience 
Clasificación:
5.0

You should also ask about the staff at this location. Both the rental agent and the person who hooked up the trailer and took it off when I returned it were great!

Alan F. 
Clasificación:
5.0

Third time I've used trucks at this location- service is great - owner/manager is great to work with ! John

JOHN G. 
Clasificación:
5.0

The Snoqualmie Ridge Storage experience was so awesome that even I wanted to work there.

DANIEL W.  |  Overall Experience 
Clasificación:
5.0

Easy in & out. Friendly staff

Michele C. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscilla K. 
Clasificación:
5.0

excellent facility!! The staff is very kind and the buildings are extremely clean inside and out.

jim b.  |  Overall Experience 
Clasificación:
5.0

Really good customer service.

Sherwood S.  |  Overall Experience 
Clasificación:
5.0

Easy pick up and drop off.

Patrick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

Excellent storage and friendly, helpful staff.

Renee H.  |  Overall Experience 
Clasificación:
5.0

I just can't believe how good these guys are! They took a very stressful situation for my family and turned it into something positive.

mitchell S. 
Clasificación:
3.0

I had called the location and had agreed on drop off time, but no one was available. U-Haul customer service helped me by entering drop off time on agreement over phone. I had to leave truck with accessories, with out locking the backside. But, thanks to u-haul customer service.

Arjun S. 
Clasificación:
5.0

El cliente no dejó un comentario.

faisal K. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK S. 
Clasificación:
5.0

This is the cleanest and most professional storage facility on the planet. The staff is excellant and very kind. They go above and beyond of what is exspected.

Taylor M.  |  Overall Experience 
Clasificación:
1.0

This applies to the overall rental experience 1 - have the location be real. The pickup location changed 2 days before rental drop off changed the day before drop off both bu U-Haul 2 - have what was on the contract be there. I ordered 2 dozen furniture blankets. The day of pick up I was called and was told that there were none. I had to take an hour of my time and drive 40 miles to go to another location to get them. No compensation for U-Haul not provided what was contracted 3 - when picking up the truck the contracted price went up more that $300 over 50%! That took a lot more time to sort out. The representative at the pick up location was great in assisting

Jonathan M. 
Clasificación:
5.0

This was the best uhaul exsperience. Very professional staff and a clean facility.

Josh F. 
Clasificación:
5.0

I would like to apologize for my last review. The employees at this locatioon do wear mask and practice social distancing. Please disregard my last review I made a mistake.

daryoush F. 
Clasificación:
5.0

El cliente no dejó un comentario.

derek M. 
Clasificación:
5.0

Fantastic folks at Snoqualmie Ridge storage. They go above and beyond for their customers.

Justin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah W. 
Clasificación:
5.0

Very friendly staff and easy to work with. Equipment worked very well. Gracias.

GREGORY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROXANNE R. 
Clasificación:
1.0

The agent and the guy outside helping me undo the equipment they were not wearing mask today I am very angry that a well-known organization like U Haul puts the lives of its customers at risk. I have multiple health issues and makes me extremely vulnerable to COVID-19 and I don't deserve this.

daryoush F. 
Clasificación:
5.0

Great equipment and great customer service. Extremely friendly.

Bryan F. 
Clasificación:
5.0

Awesome customer servise!

Kevin H. 
Clasificación:
5.0

Best customer service from a Uhaul location I have ever received.

Zachary S. 
Clasificación:
5.0

Excellent customer service by the gentleman who was there! Different men when I picked up and dropped off. Both were great!! Thank you, Robin

robin R. 
Clasificación:
5.0

Nothing - super easy check-in and out!

Jon sno stor K. 
Clasificación:
5.0

Always excellent customer service at this location. Super friendly staff!

Angela V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen P. 
Clasificación:
5.0

Ron and his staff were unbelievably helpful during an exhausting and stressful move. Two thumbs up!!!

roxan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will A. 
Clasificación:
5.0

Fantastic business owner and employees

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clyde S. 
Clasificación:
5.0

The location was great, the trailer rental worked better than expected, and the customer service was really fantastic. The customer service was the best part by far, and really made the entire experience superb.

Marcus R. 
Clasificación:
5.0

This was the best experience ever!

Colette N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL T. 
Clasificación:
5.0

Excellent service, check in and return was easy and efficient. The employees were professional and polite.

ELIZABETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERMIN G. 
Clasificación:
5.0

Trailer let down was broken. Excellent customer service. Huge mix up before we got to snoqualmie though. we were supposed to pick it up in North Bend but Uhaul made a mistake. Thankfully Snoqualmie had the right trailer.

Kate F. 
Clasificación:
5.0

Staff was very friendly and helpful. The equipment was ready and waiting for me when I got there. I would definitely use this location again and would recommend it to others.

Allen F. 
Clasificación:
5.0

Cruise control in the trucks! :-)

kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
5.0

Nothing! It was the best experience I've ever had. I pulled up they hooked it up it took 2 minutes to check me out. When I returned it was immediately unhooked and another 1 to 2 minutes or less to check out and go home. I have never had this good of an experience with anything!

steve M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Camise G. 
Clasificación:
5.0

Appreciated the excellent care, help, and service! Gracias

Sandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

The help was awesome!

JOHN H. 
Clasificación:
5.0

Their customer service is the best around. They actually went out of their way to get me a truck last minute. Gracias.

david F. 
Clasificación:
5.0

The staff was outstanding - all of my questions were answered quickly and accurately. The team on site was exceptionally accommodating to me. The app was experiencing some issues (temporary and completely functional at the time of this writing), so the team called me the day before to arrange for an in-person pickup so that I would have to wait an extra two hours the next morning. Terrific!

Mike K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle T. 
Clasificación:
5.0

Extraordinario servicio al cliente

curtis L. 
Clasificación:
4.0

Assure that the customer, WILL have a truck available for the move. Was VERY unassure about mine, until getting to the location. Very bad business when U-haul changes a reservation, and the customer is SOL on a truck, OR the customer has to travel 500 miles out of their way, just to acquire a truck. Not good business at all. Keep the customer up to date with status.

Ted W. 
Clasificación:
4.0

El cliente no dejó un comentario.

steve T. 
Clasificación:
5.0

Wonderful staff made a stressful move very easy for us.

Brett D. 
Clasificación:
2.0

Needed roadside assistance two times due to the town dolly not being installed properly to my car and the 800 number help line not understanding the issue at hand, dispatching a tow truck without the right equipment. Only to wait longer for the second company to help me. I wasted nearly half my day trying to get help.

james R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

The service was easy and fast.

judy N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward F. 
Clasificación:
5.0

Attendant was practicing safe social distancing and happily wearing mask properly. He was friendly, helpful and easy to deal with. Speedy transaction with no issues in person or setup online prior. Remote pickup didn't work with the app bc it couldn't recognize my location but everything else went great!

Rebecca M. 
Clasificación:
5.0

I couldn't be happier with the service I received! It was polite, professional, and extremely helpful.

Chris H. 
Clasificación:
5.0

There's literally nothing that could be done to provide better service. Great experience.

Richard S. 
Clasificación:
4.0

They didn't have the auto carrier & said I could get one at another Uhaul the next day....however the Uhaul the next day did not have an auto carrier. Letting someone know the day before a reservation that there inso auto carrier is not enough notice.

Jessie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas D. 
Clasificación:
5.0

Facility is clean and well managed.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom A. 
Clasificación:
5.0

This is a very well lit, secure & conveniently located storage facility for anyone in the Snoqualmie Ridge area. The employees are very friendly & helpful & there are many sizes of storage available.

greg s.  |  Overall Experience 
Clasificación:
5.0

The staff is very helpful and the facility is exceptionally over the top CLEAN!!

Justin F.  |  Overall Experience 
Clasificación:
5.0

Sherwood and Ron were exce4llent to work with!! They were always friendly and helpful. I would absolutely recommend Snoqualmie Ridge Storage to anyone looking to store their stuff!!! Thank you guys

THOMAS M.  |  Overall Experience 
Clasificación:
5.0

Great service

RUSSELL S.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff. Facilities are clean and we'll maintained.

amanda w.  |  Overall Experience 
Clasificación:
5.0

This was the best experience that I've ever had with a storage company. The facilities were well-kept and secure. The owner and staff were friendly and accommodating. Highly recommend!

sally b.  |  Overall Experience 
Clasificación:
5.0

Good experience, friendly staff and helpful.

doug d.  |  Overall Experience 
Clasificación:
5.0

Thank you for your kind patience while waiting for me to turn in my key.

SHERRY C.  |  Overall Experience 
Clasificación:
5.0

This is a well run, clean and secure facility. The best I have ever seen. The staff are incredible to work with.

SALLY B.  |  Overall Experience 
Clasificación:
5.0

Everything about the storage unit was great. I just wish the cost was lower since we had rented it for nearly 2 years. I was happy that they gave us a discounted rate for the first few months.

JULIE E.  |  Overall Experience 
Clasificación:
5.0

Excellent and courteous staff. Always felt safe and secure.

BEN S.  |  Overall Experience 
Clasificación:
5.0

very clean

Paul S.  |  Overall Experience 
Clasificación:
2.0

After reserving a 5x8' unit by phone a couple of weeks ahead of my arrival 01JUL2018 for $80 I was instead given a larger unit (not needed) for $120 I was screwed out of $80, and not told.

deryle h.  |  Overall Experience 
Clasificación:
5.0

Awesome people! Ron, Jen, and Jimmy!!

JOHN M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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  • Ícono de remolque
    Remolques y remolcado

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