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Bill B.
Customer Reviews for Snoqualmie Ridge Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Excellent experience, very accommodating to my specific needs.
kristina s. | Overall ExperienceThe staff were amazingly helpful and resolved my issues when the national-level booking service was unavailable (multiple calls, long hold times) and unable to assist (couldn't find inventory). I called the Snoqualmie facility and they took GREAT care of me, took over my reservation from National and got me the right equipment in a short amount of time.
trent F.I asked to pick up the rental at Renton. Moving is stressful and it would be helpful if U-haul made sure our reservations actually meant something
GUADALUPE D.Ron was extraordinary! He took care of all my needs, even the ones I didn't realize I had. He was kind, informative and patient....an oasis in a crazy whirlwind of a move. He not only made my move better, he made Life better. Thank you!!!!
ANNA MARIA M.From start to finish the guys are the best!
RON L. | Overall ExperienceYou guys do an AMAZING job keeping the units and trucks clean!
pet food bank r. | Overall ExperienceStaff at this location is more like family than a UHaul vendor. Super friendly and extremely helpful! love these guys!
JACOBUS D.The staff is wonderful.
lara s. | Overall ExperiencePleasant to work with. Very kind
SHANNON R. | Overall ExperienceThey treated me like family.
Rebekah M. | Overall ExperienceThey are very helpful.
denetia g. | Overall Experiencegreat service and very easy communication. love this location.
Peng D.We had a smooth experience. No complications.
Lillian S.Snoqualmie Storage is always excellent! Rented from them multiple times the past few years. Staff is honest and reliable!!!!!!!
Rebecca S.Very Clean
BEN F. | Overall ExperienceThe employees were absolutely less than helpful upon move out. I gave 30 days notice and that coincided with 26 days of the next month but they pulled a payment for the entire next month and refused to refund me the remainder which I didn't owe. When I asked to explain the situation to a manager they refused to take a message and just said to keep calling until he was in.
brent h. | Overall ExperienceThey are always friendly and get you going quickly.
JUDSON F.There was only two blankets in the bag. Not sure what is standard, but seemed too few.
JERRY L.Nothing, great customer service
peter R.Quick and easy. These guys make it simple
ron C.great staff and very clean
Laurie E. | Overall ExperienceMicheal went above and beyond professional customer service. Since I couldn't use the truck one way. He drove me to where I had to go.Excellent service. Thanks guys. Mr Baker
Bennett B.Appreciate the great location and helpful staff, both here and all reservation staff.
Gary O.Extremely Clean and well run buisiness
charlie S. | Overall ExperienceThe staff is very helpful and the place is very clean.
Peter A. | Overall ExperienceMichael, Ron and Jimmy are the real deal. They would make any small buisiness successful. A great team that really cares.
justin m. | Overall ExperienceI am a three time repeat customer and I will be back next year. I will not even think about going anywhere else.
Jerome u. | Overall ExperienceRon was amazing. Very friendly and efficient.
Matthew S.They are the best at this location I have rented numerous trucks and a couple storage units. The entire staff is great.
waldo C.I have never seen a storage facility as clean and well kept as Snoqualmie Ridge Storage and the staff are very helpful.
BEVERLY R. | Overall ExperienceThe staff is wonderful and the facility is very clean.
allison v. | Overall ExperienceReally nice people working here!
Jonathan S. | Overall ExperienceYou should also ask about the staff at this location. Both the rental agent and the person who hooked up the trailer and took it off when I returned it were great!
Alan F.Third time I've used trucks at this location- service is great - owner/manager is great to work with ! John
JOHN G.The Snoqualmie Ridge Storage experience was so awesome that even I wanted to work there.
DANIEL W. | Overall ExperienceEasy in & out. Friendly staff
Michele C.excellent facility!! The staff is very kind and the buildings are extremely clean inside and out.
jim b. | Overall ExperienceReally good customer service.
Sherwood S. | Overall ExperienceEasy pick up and drop off.
Patrick A.Excellent storage and friendly, helpful staff.
Renee H. | Overall ExperienceI just can't believe how good these guys are! They took a very stressful situation for my family and turned it into something positive.
mitchell S.I had called the location and had agreed on drop off time, but no one was available. U-Haul customer service helped me by entering drop off time on agreement over phone. I had to leave truck with accessories, with out locking the backside. But, thanks to u-haul customer service.
Arjun S.This is the cleanest and most professional storage facility on the planet. The staff is excellant and very kind. They go above and beyond of what is exspected.
Taylor M. | Overall ExperienceThis applies to the overall rental experience 1 - have the location be real. The pickup location changed 2 days before rental drop off changed the day before drop off both bu U-Haul 2 - have what was on the contract be there. I ordered 2 dozen furniture blankets. The day of pick up I was called and was told that there were none. I had to take an hour of my time and drive 40 miles to go to another location to get them. No compensation for U-Haul not provided what was contracted 3 - when picking up the truck the contracted price went up more that $300 over 50%! That took a lot more time to sort out. The representative at the pick up location was great in assisting
Jonathan M.This was the best uhaul exsperience. Very professional staff and a clean facility.
Josh F.I would like to apologize for my last review. The employees at this locatioon do wear mask and practice social distancing. Please disregard my last review I made a mistake.
daryoush F.Fantastic folks at Snoqualmie Ridge storage. They go above and beyond for their customers.
Justin S.Very friendly staff and easy to work with. Equipment worked very well. Gracias.
GREGORY R.The agent and the guy outside helping me undo the equipment they were not wearing mask today I am very angry that a well-known organization like U Haul puts the lives of its customers at risk. I have multiple health issues and makes me extremely vulnerable to COVID-19 and I don't deserve this.
daryoush F.Great equipment and great customer service. Extremely friendly.
Bryan F.Awesome customer servise!
Kevin H.Best customer service from a Uhaul location I have ever received.
Zachary S.Excellent customer service by the gentleman who was there! Different men when I picked up and dropped off. Both were great!! Thank you, Robin
robin R.Nothing - super easy check-in and out!
Jon sno stor K.Always excellent customer service at this location. Super friendly staff!
Angela V.Ron and his staff were unbelievably helpful during an exhausting and stressful move. Two thumbs up!!!
roxan S.Fantastic business owner and employees
Eric P.The location was great, the trailer rental worked better than expected, and the customer service was really fantastic. The customer service was the best part by far, and really made the entire experience superb.
Marcus R.This was the best experience ever!
Colette N.Excellent service, check in and return was easy and efficient. The employees were professional and polite.
ELIZABETH M.Trailer let down was broken. Excellent customer service. Huge mix up before we got to snoqualmie though. we were supposed to pick it up in North Bend but Uhaul made a mistake. Thankfully Snoqualmie had the right trailer.
Kate F.Staff was very friendly and helpful. The equipment was ready and waiting for me when I got there. I would definitely use this location again and would recommend it to others.
Allen F.Cruise control in the trucks! :-)
kevin C.Nothing! It was the best experience I've ever had. I pulled up they hooked it up it took 2 minutes to check me out. When I returned it was immediately unhooked and another 1 to 2 minutes or less to check out and go home. I have never had this good of an experience with anything!
steve M.Appreciated the excellent care, help, and service! Gracias
Sandra W.The help was awesome!
JOHN H.Their customer service is the best around. They actually went out of their way to get me a truck last minute. Gracias.
david F.The staff was outstanding - all of my questions were answered quickly and accurately. The team on site was exceptionally accommodating to me. The app was experiencing some issues (temporary and completely functional at the time of this writing), so the team called me the day before to arrange for an in-person pickup so that I would have to wait an extra two hours the next morning. Terrific!
Mike K.Extraordinario servicio al cliente
curtis L.Assure that the customer, WILL have a truck available for the move. Was VERY unassure about mine, until getting to the location. Very bad business when U-haul changes a reservation, and the customer is SOL on a truck, OR the customer has to travel 500 miles out of their way, just to acquire a truck. Not good business at all. Keep the customer up to date with status.
Ted W.Wonderful staff made a stressful move very easy for us.
Brett D.Needed roadside assistance two times due to the town dolly not being installed properly to my car and the 800 number help line not understanding the issue at hand, dispatching a tow truck without the right equipment. Only to wait longer for the second company to help me. I wasted nearly half my day trying to get help.
james R.The service was easy and fast.
judy N.Attendant was practicing safe social distancing and happily wearing mask properly. He was friendly, helpful and easy to deal with. Speedy transaction with no issues in person or setup online prior. Remote pickup didn't work with the app bc it couldn't recognize my location but everything else went great!
Rebecca M.I couldn't be happier with the service I received! It was polite, professional, and extremely helpful.
Chris H.There's literally nothing that could be done to provide better service. Great experience.
Richard S.They didn't have the auto carrier & said I could get one at another Uhaul the next day....however the Uhaul the next day did not have an auto carrier. Letting someone know the day before a reservation that there inso auto carrier is not enough notice.
Jessie R.Facility is clean and well managed.
JOHN M.This is a very well lit, secure & conveniently located storage facility for anyone in the Snoqualmie Ridge area. The employees are very friendly & helpful & there are many sizes of storage available.
greg s. | Overall ExperienceThe staff is very helpful and the facility is exceptionally over the top CLEAN!!
Justin F. | Overall ExperienceSherwood and Ron were exce4llent to work with!! They were always friendly and helpful. I would absolutely recommend Snoqualmie Ridge Storage to anyone looking to store their stuff!!! Thank you guys
THOMAS M. | Overall ExperienceGreat service
RUSSELL S. | Overall ExperienceVery friendly and helpful staff. Facilities are clean and we'll maintained.
amanda w. | Overall ExperienceThis was the best experience that I've ever had with a storage company. The facilities were well-kept and secure. The owner and staff were friendly and accommodating. Highly recommend!
sally b. | Overall ExperienceGood experience, friendly staff and helpful.
doug d. | Overall ExperienceThank you for your kind patience while waiting for me to turn in my key.
SHERRY C. | Overall ExperienceThis is a well run, clean and secure facility. The best I have ever seen. The staff are incredible to work with.
SALLY B. | Overall ExperienceEverything about the storage unit was great. I just wish the cost was lower since we had rented it for nearly 2 years. I was happy that they gave us a discounted rate for the first few months.
JULIE E. | Overall ExperienceExcellent and courteous staff. Always felt safe and secure.
BEN S. | Overall Experiencevery clean
Paul S. | Overall ExperienceAfter reserving a 5x8' unit by phone a couple of weeks ahead of my arrival 01JUL2018 for $80 I was instead given a larger unit (not needed) for $120 I was screwed out of $80, and not told.
deryle h. | Overall ExperienceAwesome people! Ron, Jen, and Jimmy!!
JOHN M. | Overall Experience