Comentarios de los clientes para Snoqualmie Ridge Storage

Best customer service from a Uhaul location I have ever received.

Excellent customer service by the gentleman who was there! Different men when I picked up and dropped off. Both were great!! Thank you, Robin

Nothing - super easy check-in and out!

Always excellent customer service at this location. Super friendly staff!

Ron and his staff were unbelievably helpful during an exhausting and stressful move. Two thumbs up!!!

Fantastic business owner and employees

The location was great, the trailer rental worked better than expected, and the customer service was really fantastic. The customer service was the best part by far, and really made the entire experience superb.

This was the best experience ever!

Excellent service, check in and return was easy and efficient. The employees were professional and polite.

Trailer let down was broken. Excellent customer service. Huge mix up before we got to snoqualmie though. we were supposed to pick it up in North Bend but Uhaul made a mistake. Thankfully Snoqualmie had the right trailer.

Staff was very friendly and helpful. The equipment was ready and waiting for me when I got there. I would definitely use this location again and would recommend it to others.

Cruise control in the trucks! :-)

Nothing! It was the best experience I've ever had. I pulled up they hooked it up it took 2 minutes to check me out. When I returned it was immediately unhooked and another 1 to 2 minutes or less to check out and go home. I have never had this good of an experience with anything!

Appreciated the excellent care, help, and service! Thanks

The help was awesome!

Their customer service is the best around. They actually went out of their way to get me a truck last minute. Thank you.

The staff was outstanding - all of my questions were answered quickly and accurately. The team on site was exceptionally accommodating to me. The app was experiencing some issues (temporary and completely functional at the time of this writing), so the team called me the day before to arrange for an in-person pickup so that I would have to wait an extra two hours the next morning. Terrific!

Great customer service

Assure that the customer, WILL have a truck available for the move. Was VERY unassure about mine, until getting to the location. Very bad business when U-haul changes a reservation, and the customer is SOL on a truck, OR the customer has to travel 500 miles out of their way, just to acquire a truck. Not good business at all. Keep the customer up to date with status.

Wonderful staff made a stressful move very easy for us.

Needed roadside assistance two times due to the town dolly not being installed properly to my car and the 800 number help line not understanding the issue at hand, dispatching a tow truck without the right equipment. Only to wait longer for the second company to help me. I wasted nearly half my day trying to get help.

The service was easy and fast.

Attendant was practicing safe social distancing and happily wearing mask properly. He was friendly, helpful and easy to deal with. Speedy transaction with no issues in person or setup online prior. Remote pickup didn't work with the app bc it couldn't recognize my location but everything else went great!

I couldn't be happier with the service I received! It was polite, professional, and extremely helpful.

There's literally nothing that could be done to provide better service. Great experience.

They didn't have the auto carrier & said I could get one at another Uhaul the next day....however the Uhaul the next day did not have an auto carrier. Letting someone know the day before a reservation that there inso auto carrier is not enough notice.

Facility is clean and well managed.

Excellent customer service.

After a rough start dealing with other U-Haul locations I was extremely happy to find this dealer. The staff is courteous, helpful and professional. The service is definitely worth driving for even if it's a bit off your path.

I greatly enjoyed dealing with everyone at Snoqualmie Ridge Storage. Excellent customer service, dependable and pleasant people are in charge at this location. I never had any surprises during the year that I stored my household belongings here. folks were helpful and kind during move in and move out dates! Highly recommend using this storage facility. Kourosh Vahdani

This is my second time renting and have used Uhaul many times over 3-4 decades and this location is the best. Super friendly and helpful. Thanks, Ken

Thanks

A smooth and simple place to work with.

Absolutely the best service. Excellent! I love using Snoqualmie's location to rent trucks whenever I have a larger item to pick up. It is a lot cheaper and quicker then delivery.

I would NEVER think of going anywhere else for moving/truck rentals. Ever. From day 1 in 2015 (the first time I rented from here) I've ALWAYS been treated amazing by staff, given clear instructions and expectations. They are so friendly and UHAUL should be proud they are a part of the company. They make difficult moves so much easier. Cheers!

The trucks need inspected and maintained on a regular basis. The truck I rented today was high mileage 170K and the front steering is gone, worn out and sloppy. Needs a rebuild.

Michael is amazing. Great customer service. This place always has the best experience I've had at any uhaul location

The 12x6 covered trailer we used worked great, no problems at all. The gentlemen that helped us was awsum, thank you very much

Fantastic service. thank you.

Excellent experience as usual. Truck was extra clean.

I rented a trailer and it would be great to have some tips on how to best distribute the weight of the load in the trailer to improve how the trailer sways.

The guys helping me were awesome and helpful in every way. Definitely the best Uhaul is experience I've had over many years. Thank you!

Customer service was good but i'm not happy I only had the option to rent for 3 days when I only needed it for one. Ended up paying a lot more. I will not be using U-Haul again for long trips.

Great onsite help to get loaded. Super friendly.

Lower the cost per mile...I think $0.99/mile is ridiculously high

The trailer bed had quite a bit of tree debris in it - needles and pine cones. Otherwise, desk employee and hook-up employee did an amazing job!

The guys at Snoqualmie Ridge Storage are always helpful and go out of their way to accommodate me. Thanks Ron, Jimmy, and Sherwood! I'm happy to do business with you.

The staff was incredibly friendly and helpful!

What a great experience. Even though I showed up late in the day just before closing they were friendly and helped me every step of the way. Great customer service!

The entire staff goes out of their way for their customers. Always had a great experience with them this is my 4th or 5th rental with them.

This is a very well lit, secure & conveniently located storage facility for anyone in the Snoqualmie Ridge area. The employees are very friendly & helpful & there are many sizes of storage available.

The staff is very helpful and the facility is exceptionally over the top CLEAN!!

Sherwood and Ron were exce4llent to work with!! They were always friendly and helpful. I would absolutely recommend Snoqualmie Ridge Storage to anyone looking to store their stuff!!! Thank you guys

Great service

Very friendly and helpful staff. Facilities are clean and we'll maintained.

This was the best experience that I've ever had with a storage company. The facilities were well-kept and secure. The owner and staff were friendly and accommodating. Highly recommend!

Good experience, friendly staff and helpful.

Thank you for your kind patience while waiting for me to turn in my key.

This is a well run, clean and secure facility. The best I have ever seen. The staff are incredible to work with.

Everything about the storage unit was great. I just wish the cost was lower since we had rented it for nearly 2 years. I was happy that they gave us a discounted rate for the first few months.

Excellent and courteous staff. Always felt safe and secure.

very clean

After reserving a 5x8' unit by phone a couple of weeks ahead of my arrival 01JUL2018 for $80 I was instead given a larger unit (not needed) for $120 I was screwed out of $80, and not told.

Awesome people! Ron, Jen, and Jimmy!!