Comentarios del cliente para Snoqualmie Ridge Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Snoqualmie Ridge Storage
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Roger A. en
Couldn't have asked for a better experience!
Laura H. en
I really appreciated the stellar customer service!
Leland J. en
The staff here is awesome!!! A little out of the way, but worth the drive.
Ron O. en
Just keep on with that great service.
RITA R. en
Great customer service! Thank you! Rita
Brett H. en
Check all of the 10 foot van conversions and make sure that the fuel filler necks are connected to the filler receivers on the bodies. They leak when filling around the body.
ELLIS L. en
Awesome staff
Carol M. en
We rented on a Sunday - no on site check in, but not a problem as such. But the lock was extremely difficult to open. No clear directions were given anywhere in the app check in information about, for example, how the letters in the code should line up. Also, returning the lock to its original place was extremely difficult. Please find a better lock system. I am grateful, however, that some system was in place as to enable Sunday renral.
Dean O. en
The person that helped us was excellent. He went out of his way to make sure everything was okay. We will rent here again.
Sarah R. en
They are just awesome at serving. I keep coming back because of it!
David S. en
The staff was excellent.Very friendly and customer focused.Made the experience even better!
brian D. en
Great job!
Michael C. en
The guys that work here are GREAT. I've rented trailers from here 3x before to move children's books and have been happy each time. All the lights worked on the trailer, it was clean and they even helped attach the trailer/safety chains and perform a function check on the lights.
Thomas R. en
I rented a 10ft truck one month ago so comparisons are based on that. The rental was quick, but he didn’t take image of my ID and left out some questions like “will you have another driver†that seemed really relevant. I added 17gallons of fuel total to the truck in 2 stops, I think the Fuel gage was recorded wrong but that’s on me. I didn’t confirm it before I started driving. Was finished with the truck after one day so looked up the snoqualmie locations hours to see if I could still return It before they closed. Website said that I had until 6pm. When I got there the office had a typed sign in the window that they were closing at 4pm on saturdays. Dropped key in box and went home. Monday I called Uhaul dispatch because I had not received an email receipt. The truck hadn’t been returned in system. Dispatch said they had tried to email me the day before. I checked junk and inbox, had not received communication.
Brian M. en
The U-Haul in Snoqualmie ridge is excellent and did not have a problem with the facility or employees. They were great. My problem is the U-Haul that I had, the brakes stuck from time to time, an engine that misfires and barely ran, ran super rich and had an exhaust leak so bad that it caused me to stop multiple times and get fresh air. If you do read this please get back to me about the truck, please take this out of service and get it fixed.
Jeanette W. en
Great experience!
Wren H. en
Easy and efficient
WILLIAM B. en
Great Service! I am completely satisfied!!
WILLIAM B. en
The people at this location are friendly and efficient. Great Service!
diane M. en
Nothing, Michael, the most polite, competent, out of the way helpful person I have ever met He was willing to come down & meet us any time we got there on Sunday night since they are closed. I couldn't say enough nice things bout the prize you have in this Employee of the Year!
Sarah R. en
They go above and beyond to serve. I don't ever want to go anywhere else. Love the way they just wanna help out and make things easy!
RICHARD G. en
Always great to work with uhaul.
Ted J. en
The Snoqualmie location individual was fabulous. I can't say enough good about him. He was helpful, thoughtful and knowledgable. Ted Johnson
Cynthia R. en
Overall satisfaction entirely so hard to say what needs improvement.
KELLY T. en
Win the lotto....:)
Mike M. en
Nice customer service
LOU J. en
Greatest location. Assistance was 5 star, willing to accommodate any situation - excellent. Absolutely use their services again.
Dominique B. en
Great service, easy and convenient.
Richard A. en
Nothing!!!
Rebecca S. en
Excellent crew at Snoqualmie Storage! Always top notch service.
KORY T. en
Another great experience from Snoqualmie Ridge Storage. These guys are great, and the equipment is very well maintained!
ROBIN G. en
Really great customer service! Thank you!
Steven S. en
The people here are great. They get that moving can be stressful. Whatever the challenge, they work to 'make it right.'
James M. en
Many thanks to Ron, who is super friendly with phenomenal customer support. I'll definitely be back, time after time. Thanks!
Kory T. en
Among the best and most helpful U-Haul service centers I've had occasion to rent from. Very courteous and helpful.
Jason J. en
After we loaded our trailer, we saw we had a nail in the tire with a slow leak. We stopped by our rental center down the street where we rented from and the staff jumped into action to get our vacation back on track quickly. Great customer service!
rockwell H. en
It was perfect on time and the 26' truck once loaded drives like a dream.
DAVID N. en
YOU somehow LOST an ONLINE reservation made by Elizabeth North. Fortunately this local office had a spare truck they could rent us.
Kourosh V. en
Michael at Snoqualmie Ridge Storage has been very helpful with our moving needs.
JUDY C. en
At this location, Michael’s level of professionalism, calm and friendly demeanor was excellent! He very patiently helped open a U Haul app on my phone and explained how to use the after hours drop off. Great service!!
Sarah R. en
I don’t know because you guys are simply the most amazing service oriented group I’ve ever experienced! I never want to go anywhere else!
David T. en
Nothing - was great !
Sarah R. en
Amazing guys are just willing to help and go above and beyond to serve. I´m blown away and plan on being loyal because of their incredible service. Thank you
Dara P. en
Checked in from home online. Photo of drivers lic. was optional. When I got to the rental location U-Haul was requirring me to upload front and back of my DL. Why was it optional checking in OnLine? We tried for 30 minutes to uplaod photos and couldnt. Very frustrating.
Matthew P. en
Nothing, everything was great.
Michael K. en
Great uhual dealer. Friendly and kind.
Amelia M. en
I ended up having my confirmed 26 foot uhaul downgraded to a 20 foot uhaul and moved on me 3 times. I had to actually rent another trailer and make 2 more trips this weekend just to finish moving what I should have been able to complete in one weekend. Very disappointed I was not offered an additional discount, just additional miles I couldn't and didn't need.
SUSAN D. en
Excellent service and really friendly, helpful staff
Greg N. en
Trailer did not have operating lights. We found this out after we got home and was backing into the driveway. We returned to U Haul for a second trailer which was filthy inside.
Valerie F. en
Love the customer service from these guys they are fantastic...
Steven C. en
The main guy who runs the place 'Ron" took care of me, great service and the truck worked great, Got done what I needed to do and was in and out there really quick. Will choose this location over any other in the Pacific Northwest!!!!!!!!!!!!!!!!!
DANIEL D. en
Michael and Jimbo are awesome. Great customer service and suport.
Sarah R. en
The staff went out of their way to help me and I will definitely be back because of their going the extra mile to serve and help.
greg s. en
This is a very well lit, secure & conveniently located storage facility for anyone in the Snoqualmie Ridge area. The employees are very friendly & helpful & there are many sizes of storage available.
Justin F. en
The staff is very helpful and the facility is exceptionally over the top CLEAN!!
THOMAS M. en
Sherwood and Ron were exce4llent to work with!! They were always friendly and helpful. I would absolutely recommend Snoqualmie Ridge Storage to anyone looking to store their stuff!!! Thank you guys
RUSSELL S. en
Great service
amanda w. en
Very friendly and helpful staff. Facilities are clean and we'll maintained.
sally b. en
This was the best experience that I've ever had with a storage company. The facilities were well-kept and secure. The owner and staff were friendly and accommodating. Highly recommend!
doug d. en
Good experience, friendly staff and helpful.
SHERRY C. en
Thank you for your kind patience while waiting for me to turn in my key.
SALLY B. en
This is a well run, clean and secure facility. The best I have ever seen. The staff are incredible to work with.
JULIE E. en
Everything about the storage unit was great. I just wish the cost was lower since we had rented it for nearly 2 years. I was happy that they gave us a discounted rate for the first few months.
BEN S. en
Excellent and courteous staff. Always felt safe and secure.
Paul S. en
very clean
deryle h. en
After reserving a 5x8' unit by phone a couple of weeks ahead of my arrival 01JUL2018 for $80 I was instead given a larger unit (not needed) for $120 I was screwed out of $80, and not told.
JOHN M. en
Awesome people! Ron, Jen, and Jimmy!!