U-Haul put a dangerous truck on the road. Truck had two tires with large bubbled spots on the tires...at least 3"x3-4" a piece. Maintenance is a joke if this made it through as a roadworthy. Fortunately, we made it after giving up on trying to get roadside help/advice.Trudy D.
Customer Reviews for Snapbox Self Storage Audubon Point
(Distribuidor de U-Haul del vecindario)
Horn Lake, MS 38637
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.-mar.: 2 p. m. - 5:30 p. m.
- Mié: 9 a. m. - 5:30 p. m.
- Jue.: 9 a. m. - 5 p. m.
- Vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Location was near me and everything was good. The truck was super clean and the desk clerk was very helpful she explained all the questions that I asked her.If I had to rate from 1-10 I will rate it a 10 overall. I will use this location again when needed. Thanks Snapbox self Storage Audubon Point Dr. Horn Lake MississippiJOSEPHINE B.
El cliente no dejó un comentario.ERIC Q.
The people were great....my problem was with the truck....the shock's were so bad that a slight bump in the road would cause the truck to bounce endlessly.truck should not be on the road in my opinion.probably needs more frequent maintenance checks. Property operators notified of the situation.Alan S.
I used Uhaul 7 or 10 times in past always on point and reliable trucks.Virginia G.
We had a very good experience. We have used Snapbox before and they are always kind, friendly and helpful. GraciasDavid F.
El cliente no dejó un comentario.Edward W.
Everything went well. Thank youWILLIAM L.
When I went to pick up the truck the two lady's was very rude and when I told the truck was not clean the small one said to me "If you don't like the way the truck look then go some please else and asked me to leave her building, or she would call the police on me.Della S.
El cliente no dejó un comentario.Rory S.
I had a great experience no complaintstarmus I.
El cliente no dejó un comentario.John W.
Manager, Alexandria, displayed excellent customer service. The location didn't have an item I needed, but she managed to find a way to solve my issue. Having been a part of the customer service industry for the past 20yrs, I truly appreciate great customer service!Frank H.
El cliente no dejó un comentario.Lakeitha P.
El cliente no dejó un comentario.Amy W.
I can't think of any improvements needed. Both representatives were very personable and professional. It's gratifying to see people who want to do a good job and help the customers they are working with.Joseph J.
Not a thing. Everything worked out so well for us.Joseph J.
El cliente no dejó un comentario.Calvin J.
El cliente no dejó un comentario.Nichelle W.
Where as the location where we rented the truck offered awesome customer service. The difficulty we had in renting the truck took more than an hour and we had still had to leave and come back due to issues with the website. Also payment was processes incorrectly. All in all it was a mess.Desiree M.
El cliente no dejó un comentario.Carolyn B.
El cliente no dejó un comentario.Jessica O.
El cliente no dejó un comentario.Stephanie S.
El cliente no dejó un comentario.Danny D.
We we sent to 2 locations to get a tow Dolly the first location told us they didn't have a tow Dolly and reserved it at another location for us when we got to location 2 the system did not see the reserve and made it difficult to get the transaction taken care of. We sit in the waiting area about 45 minutes and someone at the regional office was called and had to work with the reservation in order to get it to take. We were not compensated for the system mishap and delayed the transport of the vehicleIrving W.
El cliente no dejó un comentario.MARCUS V.
El cliente no dejó un comentario.Warrick B.
Tried to drop off and was told to take to other store so I did and the people at Bull Frog was very rude. Took it back to orginal place and they took it. I would definitely have a talk at the Bull frog place. If it was my business I would pull u-haul from there.KELLEY H.
areawide is the only problem to find the right equipment, but regional & local staff did good to get us rollingmilton C.
El cliente no dejó un comentario.tisha B.
El cliente no dejó un comentario.Charles F.
Fred was very friendly & helpfulMark W.