El cliente no dejó un comentario.Hershel W.
Snack Shack & More
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kelli O.
The lady who helped (Jodie) was very willing and accomodating to our needs. I would use this location again.Janice M.
El cliente no dejó un comentario.Sammy S.
El cliente no dejó un comentario.Harry B.
El cliente no dejó un comentario.Susan D.
The lady as this location was very helpful and nice.Brad H.
I came at 10:15am when online said this location would be open at 9am. I was even given this information when talking with someone at u-haul. I arrived and saw the sign said they didn't open until 11am. I saw a small dog come out and followed it to the side of the building to find a woman who I asked for help kindly and she was not helpful and didn't want to receive my trailer until I think she heard I was on the phone with u-haul and then decided to come out. Upon which I showed gratitude and she was still not friendly and wouldn't respond and just took the trailer off and left. Then she charged me $20 for "after hours" service fee! When online and the u-haul representative confirmed they opened at 9am. I will not recommend this location to anyone.tiffany M.
As I was driving to my destination you changed my drop off. I dropped the equipment at my designated drop off only to have to wake up to a call and pick it up and drop it at another location that was very difficult to get to. No one will answer the phone and I am furious. I am a long term customer of Uhaul but you have lost my business. I will never rent another trailer or truck from you.Anna P.
El cliente no dejó un comentario.Garrett C.
You can't get in contact with them. Mailbox is a.ways full during & after business hours they don't answer, you can leave a message & the PD t return the call fro. Seeing it missed on call I'd or their cell phone.Kitty H.
They were so helpful and kindjonetta T.
Once again bad experience with UHAUL in general. Attempting to drop off trailer after hours, and the websites location services isn't working. If you can't verify your location it won't let you proceed to drop off. My mobiles where working correctly. And once again (second time during this one agreement) attempting to contact customer service was invalid. No answer. Brought in next day and rep at location was friendly and helpful.WILEN H.
I would recommend that U-Haul not be money grubbing POS's and stop over charging people. I would recommend that U-Haul let me decide where I want to pick equipment up and where I drop it off and how long I keep it. Because this is there last time I'll ever use U-Haul because of the exorbitant amount I was over chargedMason S.
El cliente no dejó un comentario.Mary H.
The actual cost I paid was more than the online quote & more than the phone quote when I reserved a 15' truck @ Uhaul. I was told the rental fee for a 15' Truck was $29.95. Actual cost $59.95. Told insurance would be $14.00; cost $28.00. Web site for this Uhaul states $.79 charge per mile; cost $.99 per mile. Some fee for ?-$1.00; cost $2.00. Refuel truck-$60.00. Cost for 53 miles over-$53.00 Whew; That was $400.00 gone in a blink of the eye! Weeeeeee...Delana M.
El cliente no dejó un comentario.Gary I.
El cliente no dejó un comentario.Aaron V.
I called several times no answer I left messages and never heard anything from them. Then I was charged for an extra day. Now waiting for someone from the regional office to call me backTammie A.
El cliente no dejó un comentario.beverly A.
El cliente no dejó un comentario.BOB T.
Owner met me before store opened. She was very nice!Beni G.
Kinda pricey. But we will survive.GLENN C.
El cliente no dejó un comentario.Neil G.
The lady at this location was very helpful and thorough in explaining all the different options and equipment available. She was very pleasant to deal with and efficient. I would definitely recommend this location to family and friends.TOM K.
El cliente no dejó un comentario.Ramona T.
From this start this has been a HORRIBLE EXPERIENCE. Truck was not at site where ordered. Called UHaul at time of pick up regarding existing damage and person on the phone said she reviewed and there were no known damage LIE!!! Truck was beat up!!! Was told due to UHAUL not having truck where I ordered I would be given two days and extra mileage but I WAS CHARGED anyway. Called UHAUL to get charge removed was told GM out and I have to wait and talk to them!!! THIS HAS BEEN HORRIBLE!!!!!!!!!!Lori S.
have jacks on the trailers tongues for easier hitching and unhitchingJUNE W.
Have jacks on the trailersJUNE W.
Wonderful person Very friendlyMark M.
Drop off - The Lady was very nice and helpful! Only reason I would recommend this location is due to its convenience and only a couple of miles away.Peggy H.
Truck was dirty inside cab and inside box was worse look like someone had moved cows in it. Had to clean it out before loading my things. not right!!! Told the agent when returning. she's like yeah I know. Still over charged me for an 8 hour rental. NOT HAPPY !!!Craig B.
Very rude. Upset we dropped off truck.lora T.
El cliente no dejó un comentario.Meredith I.
Professional and fairCarol C.
Location is a shack with a desk and moldy boxes next to a strip club (not joking, it's called teasers). Vehicles were parked on sand and the cab had lots of sand in it. The location has a doorbell w/ camera and once you ring you need to wait for someone to meet you there. Shady!Eric W.
See previous comment.JOHN B.
El cliente no dejó un comentario.Terry W.
El cliente no dejó un comentario.Ryan K.
El cliente no dejó un comentario.randall M.
We rented on line and upon getting to pick up location we did not have a reservation. We were fortunate that they had a trailer. Her personal service was great but your on line reservations needs to be improved.JUD L.
Make checkout/checkin less complicated.Some of us are not that smart when it comes to smart phones.Glenn S.
El cliente no dejó un comentario.Krista Y.
Enjoyed the pull...â€¦â€¦â€¦...BOBBY C.
El cliente no dejó un comentario.Mackenzie L.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.Karen P.
Very sweet lady. Would certainly recommend this location.Eric W.
Hard to findMichael C.
Why am I getting billed for mileage a month laterrichard O.