Customer Reviews for Smooth Moves Logistics
(Distribuidor de U-Haul del vecindario)

926 comentarios

907 6th Ave S   Jacksonville Beach, FL 32250

(904) 685-8079

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(904) 685-8079

907 6th Ave S
Jacksonville Beach, FL 32250

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

joe M. 
Clasificación:
5.0

All the service staff were wonderful and provided excellent service.

MINH QUANG T. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe M. 
Clasificación:
5.0

All staff provided excellent service.

MINH QUANG T. 
Clasificación:
5.0

No improvement necessary, very satisfied!

Christine J. 
Clasificación:
2.0

I let them know that there was dog hair all over the seats and cab floor. I drove 300 miles sneezing and congested since I have allergies with dogs. It was a miserable 300 miles !!

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tommy L. 
Clasificación:
4.0

Truck very clean , back of truck was cleaned out , easy rental pick-up. The guy working there seems to hate people .

Amy H. 
Clasificación:
5.0

Great interaction with Chester at counter.

Joseph M. 
Clasificación:
4.0

There was no signage about where I should park the uhaul after hours, even after speaking with the Regional branch. I circled the block two times trying to figure it out and then had to park in such a way that wasn't the best for their parking lot (I had a carport behind the truck). Then I got a call from uhaul the next morning that my keys weren't there when in fact I had dropped them off in the drop box, I assure you. I think someone was just upset at the way I parked and was trying to knit pick. I understand that the way I parked wasn't masterful, but I'm not a professional truck driver nor the most skilled at backing up with a trailer, should the need arise. So once I was in the lot with nowhere else to go, that's where the truck needed to be parked. I hope this all makes sense.

Tatie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
5.0

Nothing, it was seamless. The agent was very, very helpful.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian X. 
Clasificación:
5.0

Great service. Explained everything well

Matt M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
5.0

Easy drop off and friendly associate!

FRANK B. 
Clasificación:
5.0

The associate that took the unit back could not have been friendlier. The drop was very easy and the location worked great for me.

FRANK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNETTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Jane R. 
Clasificación:
5.0

This location is my favorite on in the Jacksonville Area. They are always friendly and helpful.

NEVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEVIN S. 
Clasificación:
5.0

Very honest and friendly!

Melody P. 
Clasificación:
5.0

The van was clean and well cared for, the associate was very helpful and service was quick!

Koryn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

No problems to report. Everything went very smooth. The U-Haul agent was very friendly & professional. He made our rental experience very pain-free! ¡Gracias!

Tim S. 
Clasificación:
5.0

The guy actually attached the dolly to my truck. Usually I have to do that myself.

Jon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ty M. 
Clasificación:
5.0

The employee who checked us in did a very good job. He was pleasant and efficient despite having a long line of customers to check in.

Nikolas S. 
Clasificación:
1.0

Over two weeks ago, I reserved your smallest truck for 9:00 AM , 4/16/22. When I went in on Friday, 4/15 to buy more bubble wrap, I reconfirmed my reservation for the next morning and was informed that I would have to go get the truck on the opposite side of Jacksonville instead of my local pickup point less less than one mile from me. I was also going to be charged for the mileage to bring it back, plus the gas, plus the gas for my car. I had time constraints because I had hired movers to load/ unload the truck. Therefore, I (a 70 year old woman) was forced to rent your largest truck because they had just reserved the one that I had reserved 2 weeks before. It was extremely difficult for me to drive a one third full truck that size. It was more expensive and I am certain that it used more gas. I will be expecting a refund for the increased cost for the rental price and higher gas costs I had to pay because of your mistake. I will also tell everyone that I can reach, personally and on social media, about my experience with uhaul to warn them to never rent from you in the future. To improve for the next customer, I suggest that you honor their reservations instead of causing them increased costs and huge amounts of anxiety.

Bonita N. 
Clasificación:
5.0

Did everything they could to make the rental process smooth.

Tom K. 
Clasificación:
5.0

Staff is always friendly and professional. We have used this location 3x and plan to use many more times for our moves while we transition down from out of state. Keep up the great work.

ERIC R. 
Clasificación:
3.0

It was clean enough for my use, however there was significant dirt - like stuff from landscaping activities - in the cargo area, mostly under the mat. Low tire light on, 1 was 37 psi and should be 70, thing drove weirdly, I corrected this and it improved. The U-Haul web site for the pickup and return, well, it flat out doesn't work, waste of time.

Stephen M. 
Clasificación:
5.0

I was in and out! Perfect

Karry H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra D. 
Clasificación:
5.0

The man was awesome 👍🏻

JOE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
5.0

Young man who took care of me was great! He was very friendly and the experience returning trailer was great.

Jim M. 
Clasificación:
5.0

Very easy and the gentleman who helped us was kind

Suzanne V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ty M. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

Get customer service from Nickky

Alan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra G. 
Clasificación:
5.0

I can't say enough good things about Mickey. I had an issue with the size of the trailer I was picking up. I wasn't sure how long the golf cart was that I was taking to Houston. I also had an issue with the size ball on my hitch. Mickey was extremely helpful in assisting with all of my issues. He truly went above and beyond what should have been expected of him. All turned out well and I owe my thanks and gratitude to Mickey. He's an asset to your organization. I'm rarely impressed with customer service but I was with him.

Antony K. 
Clasificación:
5.0

Fast in and out service

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan R. 
Clasificación:
4.0

El cliente no dejó un comentario.

jeff R. 
Clasificación:
5.0

Always a pleasure dealing with this uhaul location. Vehicles are in great condition and the employees are helpful and friendly.

Sandra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry G. 
Clasificación:
5.0

Easy drop-off!

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan B. 
Clasificación:
5.0

Great staff. Helpful and knowledgeable. Went above and beyond to satisfy a customer. Very efficient.

harvey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nolan B. 
Clasificación:
5.0

Service was good, vehicle was good except the now tire pressure gauge went off during my rental, which was concerning. Other than that all was good!

Robin B. 
Clasificación:
1.0

I put exact gas that I spent but they charged me extra $11.

Khalid B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH D. 
Clasificación:
5.0

Nada

Zachary S. 
Clasificación:
5.0

Chester did a great job explaining everything and was was very helpful. Chester gave me BEST Service I ever had at UHAUL

Rusell F. 
Clasificación:
4.0

Attendant at location handled an issue with my order that didn't match and made the situation work. ¡Gracias!

Stratton S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

great service!

Thomas D. 
Clasificación:
5.0

The owner (Mickey) was friendly and courteous. Pulled the truck out of the lot for me and quickly checked me out/in. Thank you!

Christian P. 
Clasificación:
3.0

I reserved a dolly and they didnt have one. He barely had enough blankets. Not a good place if you need extras.

Edis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gavin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY S. 
Clasificación:
3.0

Store was closed. Returned vehicle through the U-Haul website. Excellent way to return the vehicle. The rental experience was above average. Thanks.

KEVIN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
3.0

I will do everything possible to avoid using Uhaul in the future.

Stephen S. 
Clasificación:
5.0

Guy who helped me was great. Answered all of my questions, and was quick and courteous.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ty M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

gavin B. 
Clasificación:
5.0

Great location and friendly staff

Morgan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marri P. 
Clasificación:
5.0

The gentleman at the Smooth Moves location was incredibly helpful finding the right trailer, getting it all hooked up and getting me out the door. I've used this business numerous times and will not only continue to use as needed, but happily refer them to anyone I know in need of their service.

troy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

gavin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ty M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan L. 
Clasificación:
1.0

No gas and truck had rocks and was filthy.

Rebecca E. 
Clasificación:
5.0

clean & quick; great customer service

Scott B. 
Clasificación:
5.0

Worked out great. Nice person at delivery and drop off

RALPH D. 
Clasificación:
5.0

Only thing I would recommend is ensuring gas take is full/closer to full prior to customer picking up. Otherwise yall did a great job, truck was clean and ran great. Thanks!!

Kenton D. 
Clasificación:
2.0

El cliente no dejó un comentario.

GRACE P. 
Clasificación:
5.0

Wonderful !!!!

ANDREW E. 
Clasificación:
5.0

Great place !!!

ANDREW E. 
Clasificación:
1.0

Absolutely horrible !!! Never again... equipment I requested not available .. double charged for days , no drop off box for key return .. charged for gas but truck was only half full when we picked up .. will be filing a complaint first thing tomorrow morning ... horrible experience

Chelsey K. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe M. 
No se han enviado comentarios para esta ubicación.

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