Customer did not leave a comment.MARK S.
Customer Reviews for Smiths Garage Doors LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I couldn't get the key out of the box and then it didn't have any gas in it so I had to pay to put gas in it and I couldn't even put that anywhere on my contract so I am getting charged of that so I want someone to call me about this experienceMisty B.
Customer did not leave a comment.Heather S.
Customer did not leave a comment.Samuel G.
all the tires were low on air. we added air to all tires as the trailer was going from IN to CA. Also asked the receptionist if would be credited if trailer turned in early. Was told yes. Then told on back end would not be credited. That one way trips were a flat rate.SARAH K.
Customer did not leave a comment.JAN W.
Lower the prices on rentalsDONNIE W.
Nothing comes to mind.Joseph H.
Needs a wheel alignmentSHEILA L.
Provide this location with trucks that can be taken one way.Mike H.
Customer did not leave a comment.Brett S.
Customer did not leave a comment.Toni K.
Customer did not leave a comment.Dewane G.
Customer did not leave a comment.Kendra Z.
Customer did not leave a comment.RHONDA W.
bad pull to right on truck. drivers cab not very clean, trash form previous users. Had to clear snow from windshield that could have been done knowing the truck would be in use that day.gregory M.
Customer did not leave a comment.JAMA S.
Let consumers know up front on availability. Picking up Uhaul in other towns is not only inconvenient to consumers but costly as well as gas and mileage reflect. This appears to happen quite often to enhance profit.Steve M.
Customer did not leave a comment.Pamela B.
Customer did not leave a comment.MELTHUCELHA J.
All in all it was an excellent experience. The only issue I had was with the truck itself. It took awhile to change gears, not sure if transmission needs some work or what is going on with it. It got me from point a to point b and that is what matters. Thank you so much.rita M.
Customer did not leave a comment.Stephen W.
I was to pick up the uhaul and it took me abs hour abs a half to get the verification approved. Won't be renting from here in the futureAngie G.
Did not tell you how or show you how to.unhook the trailer had to call the police which had to.call somebody else to do it and help them out if you u haul hooks up they also should have you to unhook it so you now how toJudy H.
I never received my blankets and I got charged $240.00Benjamin W.
Customer did not leave a comment.Logan I.
Train employees to get all there facts right Was told if turn rental in early would get a discountDavy P.
Customer did not leave a comment.john C.
Helped me return equipment before shop was really open, helpful.Gabriel C.
Could not have gone any smoother, thank you!Patrick G.
Customer did not leave a comment.Vivian M.
Customer did not leave a comment.Brad C.
Don't let people think they are only this amount when you actually get screwed over on money.Monica G.
Customer did not leave a comment.Cathy F.
Customer did not leave a comment.Danette R.
Customer did not leave a comment.Kenneth J.
Courtesy and nice atmosphere at rental site! Access was very easy for pickup and return!linda R.
Customer did not leave a comment.CONNIE B.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Marty H.
Customer did not leave a comment.BRANDON S.
Customer did not leave a comment.Theodore G.
I was charged $7 for a dolly that they didn't even have and when I asked for a refund on the dolly I was still charged for it anyway.Steven F.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.Kristine H.
The folks at Smith's must be a new dealer....they needed some training.Fred H.
Alot of room to drop equipment. And very friendly people.Alan S.
They need to considering adding the extras like 2 wheeler dolly, boxes and blankets. I would have rented these if available. Truck was clean and ran well. We had an excellent check inmichael S.
Had a very hard time completing the Return online process. Photos would not uploadGlenda B.
Got to my destination and had completely lost the right light on the tow dolly.I called nearest U-Haul,spoke with numerous individuals and was told they could fix it the next morning or if I was not driving at night I could use HAND SIGNALS really HAND SIGNALS! So after I had to get an unplanned room for the night the only thing that worked out was the car was small enough you could still see the rear lights on my truck.By the time I got home the left light was hanging by its wires.randy M.
Customer did not leave a comment.Hubert S.
Customer did not leave a comment.jeffery B.
Customer did not leave a comment.NANCY W.