Comentarios del cliente para Smith Lake Trade Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Smith Lake Trade Center

Grado total:

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John L. en

Grado:

Overall terrible experience with UHaul. I will do anything possible to avoid ever using them again.

margret W. en

Grado:

Give us a refund because we needed a 20ft so we could haul everything in one trip. We had to get another trailer and truck and pay for extra fuel because you did not have the truck at either location we were sent to.

veronica D. en

Grado:

I had the worst time with UHaul and won’t be using them again. I showed up to where i scheduled a pickup and they didn’t inform me they upgraded me from a 10’ to a 26’. I clearly didn’t need all that space because if i did i would have rented it. When i complained the ladies at the location could care less. U-Haul also spelled my name wrong which made it take longer to find my location and put my phone number in wrong. I had to drive 45 miles out of the way (one way) to get a truck. It was horrible. That was 2 hours of wasted time. Because of that i had to move in the rain. My fiancé had to rent a car and hotel to come down and help me move. I was on the phone with U-Haul for literally 2 hours to get more miles added. It was honestly a terrible day on top of the stress of moving.

James T. en

Grado:

El cliente no dejó un comentario.

Katelyn H. en

Grado:

We were not offered help in hitching the thing up. I was alone and it was rather difficult. Thankfully a Good Samaritan stopped and helped.

CLYDE M. en

Grado:

El cliente no dejó un comentario.

Jimmy T. en

Grado:

I carried the rental back on Sunday and they would not accept it because the owner was not there, so I had to take it back again the next day. The lady on Monday was very helpful. They need a key box so you can take it back and just drop it off. It cost me time from getting my stuff put up.

Mary R. en

Grado:

El cliente no dejó un comentario.

karen B. en

Grado:

Make sure you are more knowledgeable on the dates and times of the facilities you send people to! The first place we were sent to was not open at all on Saturdays and we had to travel further to get a Uhaul!

James B. en

Grado:

El cliente no dejó un comentario.

GEORGE H. en

Grado:

El cliente no dejó un comentario.

Janise B. en

Grado:

Absolutely nothing. Sid and his crew were outstanding! They went above and beyond their call of duty to get us back on our way! Our car broke down and had to rent a auto transport and van to get back home. He checked on us and made sure we were ok before we got someone to pull us to a safer location. You guys rock!!! Jasper Alabama has some of THE SWEETEST people I’ve ever met!

Bipinkuma P. en

Grado:

El cliente no dejó un comentario.