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DANIAL S
Customer Reviews for Weber Convenience And Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Raula SCheck out process took a very long time. Credit card equipment provided by U-Haul to employee takes a very long time to connect and initialize. We spent more than 15 minutes at the store counter until we could finally get the keys.
Eduardo H- Have a fully working vehicle as the power windows did not work. - Vehicle was not clean - Not being charged falsely - Upon return, my vehicle should have been returned immediately, not when it's at the convenience of the location.
BENEDICT PI booked a cargo van and the window didn't work and was stuck open during pouring rain. Rep asked me if it was okay..I had no choice as I booked and needed the van that day. The tires kept spinning and slipping during my drive. Usually U-Haul is fine but not this time
Lucky PWhen I picked up the vehicle, I immediately got a warning on the dash that the front left tire's pressure was too low. I have a compressor at home so I went there to fill it up. The tire was at 20psi; it should be at 55psi. I was rather shocked that the tire was left to go so low and not checked before the vehicle was rented out. Otherwise, everything went perfectly, and I very much appreciate the rental!
Jeremy GHaving to put 3 people down when renting was not necesaary. You have the drivers info and drivers liscense number. That should be more than enough. I hope for the future this option is taken away. I can see adding 1 person for a backup but 3?? Too much! I also do not agree that In only drove 38 km and I was charged over $20 for gas. I didnt even use that much gas.
heather s