Worst place I ever been to and been renting U-haul for numerous yearsRICHARD R.
Customer Reviews for Smith Fencing & Storage
(Distribuidor de U-Haul del vecindario)
Westville, IN 46391
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9:30 a. m. - 2 p. m.
- Mar.: cerrado
- Mié.: 9:30 a. m. - 2 p. m.
- Jue.: cerrado
- Vie.: 9:30 a. m. - 2 p. m.
- Sáb.: 9:30 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Walter S.
THIS DROP OFF LOCATION ABSOLUTLY TERRIBLE!!!! LOOKS LIKE A DESERTED JUNKYARD. NOT TO MENTION A COMPLETE HORRIBLE EXPERIENCE. AFTER ARRIVING THERE I HAD TO CALL AND SEARCH FOR ANYONE THERE!!!! THEN THE WORST PART SOME EXTREMELY STUPID EMPLOYEE THAT WAS PULL ING OUT OF THE BUSINESS AND SAW ME WALKING AROUNG AN PARKED THERE...â€¦.LOCKED ME IN THE PARKING LOT!!!!! YES LOCK ME IN!!!!! MY HUSBAND WITH THE UHAUL RETURN HAS ARRIVED BY THEN JUST MINUTES LATER AND WAS LOCKED OUTSIDE THE GATE!!!!!! COME TO FIND OUT THIS PLACE CLOSES EARLY ON SATURDAYS (NO ONE OBVIOUSLY TOLD US) WAS ON THE PHONE WITH UHAUL DURING THIS WHOLE ISSUE FOR A LONG TIME!!! MY HUSBAND ACTUALLY CALLED THE POLICE. THE BUSINESS OWNER DID EVENTUALLY SHOW UP. VERY VERY POOR BAD EXPERIENCE AFTER OTHER U HAUL ISSUSE BEFORE THAT! PLEASE REMOVE THAT DROP OFF DESTINATION FROM YOUR LIST!!!!!Ifrael A.
El cliente no dejó un comentario.Vicki G.
Wonderful location for drop-off! Thank you very much.Barbara M.
More selections.Kenneth A.
El cliente no dejó un comentario.Philip E.
Have Office personnel available, close contract immediately - waited 2 days to check in, was initially charged late fees, Mobile app not working in rural areaJeffrey S.
Arduous process for pickup without personal on site.Jessica Z.
Charge way too much for mileage!!Alfredo D.
El cliente no dejó un comentario.Patrick D.
They explained how I was to use the trailer, checked the lights, had the paperwork ready. I've never had a rental go faster and the service couldn't be any more accommodating with both pick up and drop off.ROBERT L.
El cliente no dejó un comentario.Steve S.
El cliente no dejó un comentario.FRANK D.
El cliente no dejó un comentario.Marsha E.
El cliente no dejó un comentario.Darlene B.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.Lindsay N.
El cliente no dejó un comentario.Taylor A.
El cliente no dejó un comentario.John K.
The woman who helped me was very friendly and made sure i had no questions unanswered.jason W.
Dropped off after hours so parked in lot next to trucks with more than half a tank and I picked it up with half a tankJANET K.
Very friendly!Kimberly J.
Explain how the car tow dollies wheel staps are to work. Took a long time to figure them out thank you Rick B.rick B.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.JAMES A.
El cliente no dejó un comentario.jean B.
The U-Haul map is wrong. on their web site. I chose the Westville site for pick- up, and the website suggested another location. I drove to the office for excellent service. She made sure that the size was correct for my needs. She walked me to the unit, making sure all was ready,and she explained details. Great service.marlyn R.
genie was a life saverKathy D.
El cliente no dejó un comentario.Richard L.
Was very helpfulMyron K.
El cliente no dejó un comentario.Darren G.
El cliente no dejó un comentario.Darren G.
No issues at allPeter M.
El cliente no dejó un comentario.Julia M.
This location at Smith Fence in Westville is AWESOME! They made sure that renting a trailer was simple and easy. Why own one when Uhaul keeps them ready to go for pocket change.William M.
The clerk was very helpful and friendly.MICHAEL H.
This was a good experience and I would do business with them if I need to in the future.
Excellent experience! Thank youJonathan M.
El cliente no dejó un comentario.Edward S.
do not charge mileage! We only went to town to pick up a new bed & back home & it was $30, on top of the rental chage of $20, & the insurance of $14. Why wouldn't our vehicle insurance cover it if there was an issue? Don't recall paying for all these extras in the past.Carl L.
El cliente no dejó un comentario.DANA M.
We dropped the UHaul off after-hours on a Saturday. The problem was that there wasn't a clearly marked DropBox for an after-hours Key Drop-Off. When we called the UHaul customer service center, the helpful customer service rep found that their computer system stated that the next available time to drop off the keys was the next day (Sunday) between 11-1 pm. However, when we called at 11:15 AM the following morning, to confirmed that they were open, we found that they were closed. So we had to make another special trip to drop the keys off on a Monday. Other than this issue, our experience with UHaul was good.Shailee P.
El cliente no dejó un comentario.Katie S.
El cliente no dejó un comentario.Joe S.
El cliente no dejó un comentario.Doug K.
Very confident and was convenient to my storage facility.Robert H.
El cliente no dejó un comentario.Phyllis K.
Delightful people. Very helpful.Debra R.
Wasn't open to drop trailer due to security gate. Need to have a way to get ahold of business owner or emplyees when not open on Sundays. Owner did see me when he drove by and stopped to help.James M.
El cliente no dejó un comentario.Jeremy G.
They were fast and the item was waiting for me when I arrived.David S.
all goodRalph L.
Uhaul had me return the trailer 12 miles outside of my home when it could have been blocks away.Vernon B.
El cliente no dejó un comentario.Michael M.
Their online system did not work and they had to call in the reservation after i had already made it earlier that day. N took about 20 extra minbrett O.