Customer Reviews for SMH Auto Sales
(U-Haul Neighborhood Dealer)

Clasificación:

5.0

My experience was amazing I couldn’t imagine any improvement.

Clasificación:

3.0

Reservation was made for pickup at 10:00am. Had to call corporate because nobody was there. Didn't get my reservation until almost 30 mins later because they had to call someone.

Clasificación:

5.0

Truck bed needed to be vacuumed.

Clasificación:

3.0

Customer needs to update their real hours they are open. Uhaul needs to specific that there are no moving blankets at this location.

Clasificación:

3.0

Seems that when you make a reservation doesn't mean that's where it's going to be, I've made two reservations and it's been switched to whatever is convenient for uhaul not the customer. Because of this if i need a truck i will consider other companies first

Clasificación:

5.0

Same issue with the app not working. Finally was able to go to the web based return and worked fine.

Clasificación:

1.0

Charge the right price.

Clasificación:

4.0

Key pick up box is an issue you ought to sort it out when you apply online and improve on customer parking location when you pickup truck

Clasificación:

2.0

One headlight was out on the truck, the air conditioning did not function well and the drivers seat did not adjust. I am short and it was very difficult for me to reach the pedals due to the seat not adjusting. I will not be using this location again.

Clasificación:

1.0

Owner of the business partnered with U-Haul did not have the keys set up properly, proceeded to curse me out and threaten me for not answering his phone call and asking him to come outside, was not on the premises when going on and on about,” You’re lucky I’m not there right now.”

Clasificación:

5.0

Easy area to find and quick check in process

Clasificación:

1.0

The code for the lock was wrong and i had to call to get the right code. They charged me for furniture pads and a dolly that I never received.