Angelo, the store manager, was fantastic to work with!
Santiago S.
Customer Reviews for Smart Phone Miami
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Great customer service, quick and easy.
NICOLAS A.Very confortable and nice location. Very fast and good atention. Highly recommended
roberto M.Uhaul drop up places are hard to located I have to go errands for too many places to found the one that is open and willing to accepted the drops. Need update. GPS locator.
JAVIER A.EXCELENTE SERVICIO, todo perfecto y los encargados son muy amables y profesionales
LUIS M.Excelente lugar. 100% recomendado
ANGELO F.Maybe the unit it's a little used. Could be newer.
JUAN L.Todo muy bien! Las personas agradables! 100% recomendados! Gracias
ENDER ENRIQUE E.Good Service but Safe move insurance coverage is a hoax you take customer money for insurance and if there is an accident and you will not cover it, by the way install back up cameras and avoid accidents also save money
luis D.Fue una excelente experiencia , dónde se nos atendió con amabilidad y explicó todas las opciones del servicio
ISOCRATES A.Nothing. Alejandro was a joy to work with.
Manuel R.Its excelent
roberto K.Very good service
PABLO T.The small parking lot was completely full of cars. I had to park the truck om grassy area across the street. The name of the return location was not the same as listed.
Omar R.Originally I was gives two other locations before this one I had walk to the last one that sucks
Jesus F.N/C
Yovany D.Truck dirty, and customer service charge me extra gas when was on the same line the give the truck
Ismael B.Everything ok !
GABRIEL S.GOOD EXPERIENCE
PATRICIA V.The pick location didn't read the notes U-Haul rep left stating that we needed and paid for the truck for an additional 5 days.
Angel D.EXCELLENT CUSTOMER SERVICES!!!!
AYARI M.excelente
JIMMY V.BUENA ATENCION, EXCELENTES PERSONAS, RECOMENDADOS.
HERIBERTO M.Super attention and prompt service! Will come here always when needed; highly recommend.
RONALD G.system was out waited 40min before i got my truck
FELIXBERTO M.I paid a day in advance, as I was told it would be cheaper if I return the vehicle late. - It ended up not being the case, as I was explained at return that pre-paid days were not refundable.
Mario M.Suministrar candado para la puerta trasera del camión
GIOVANNI F.Really good service, and professional person.
JOSE S.Nada
Stepan K.Excellent guys ! 100 % recomend!!!
ROBERTO P.Buen servicio atención muy buena el camión esta en buenas condiciones y dealer tiene fácil acceso! 100% Recomendados. Gracias Chicos.
SILVANA B.Excelent!
MARCEL G.Loved the place. I was attended professionally and politely. I will definitely go back on June 14 to rent again a Uhaul at the location. Very reliable place.
Mangela S.BUEN SERVICIO Y EXCELENTE ATENCION.
JOSE F.Rente un camión de 20 pies y luego me llamaron que no lo tenÃan disponible, eso hizo que gastará más e hiciera dos viajes para mi mudanza. Mal servicio
Carmen D.Everything was good
ELIO V.El servicio y trato fueron excelentes, los recomiendo ampliamente
CARLOS C.Excelente atención por parte de los empleados! El camion estaba limpio y en buen estado! 100% Recomendado!
FRANCISCO P.Great attention better imposible Thanks
Frank M.Olor a pescado dentro del vehiculo
ELIADYS H.I have no complaint I was very happy with my service everything went easy and fast mode
fabiola F.The van was clean enough for my purposes. It is a cargo van afterall. The most important thing for me was that the gentlemen who attended to me were pleasant, courteous and businesslike. I would use them again.
Robert G.The kindest and most helpful people of all the uhauls that i have rented!
elizabeth H.Was excellence I recommend 100%
ENRIQUE A.YOU GUYS NEED TO IMPROVE THE WEB BASE SYSTEM, IT TOOK MORE THAT 30 MINUTES FOR ME TO GET THE VEHICLE DUE TO PROBLEM WITH THE SYSTEM, THE LOCAL OPERATOR WAS VERY DILIGENT AND CALL OVER THE PHONE TO SOLVE THE DELAY WE WERE EXPERIENCING AT THE RENTAL TIME AND THE ANSWER THEY GOT WAS: WE CANNOT HELP YOU OVER THE PHONE YOU NEED TO KEEP TRYING EVEN THOUGH THE SYSTEM IS SLOW. THIS IS NOT A GOOD RESPECTFUL ANSWER NEITHER FOR ME AS A CUSTOMER OR TO YOUR LOCAL OPERATOR.
luis V.Truck was in bad conditions, i had to drive up to 30 miles per hour all the time, the gear was stuck. It took me more time than expected to complete my task. I am wondering if i deserve a discount for this impasse Carlos Rivera
CARLOS R.This people's do a excellent costumer services and so friendly. They keep vehicular in perfect condition I will recommend 200%
MOMENTUM N.Truck condition was not good. It was bubbling a lot.
Saurabh K.I am particularly upset that no other closer location was available to me at the time i needed it. I actualy used the van for less than 2 hours and I expected to pay much less but since the uhual location was 6 miles away it added 12 miles to my trip plus extra gas when the trip i needed to make was only 24 miles total. I didnt realize that this would add so much to the bill until my second trip when i reserved the second time. I wish you could estimate for the customer the total on your email based on the location they are going to, so the customer can make a more informed decision, since it is not everyday we rent a uhual.
Sandy M.Ninguno
ERICK G.buena atencion. y buena van
FRANCISCO C.