Pick up was perfectly smooth and could not have been better. The pick up location was changed by Uhaul three days in advance. I was texted and then called to let me know. But when I went back to the Uhaul website my One way rental drop off location had changed from the original Chandler AZ to a TBD Tucson location, the same city as the pick up. I called Uhaul and was told not to worry, that my original drop off location was ok. It was disconcerting that the website did not update correctly. Then on Saturday after loading for 4 hours I got another text/call to set up a drop off location in Tucson! I explained again that my oneway rental was going to Chandler. The person on the phone said OK but could not update the website. When I tried to Edit my rental the website would send me back to the login screen. So extra stress again wondering if when I got to the drop off in Chandler there would be an issue. Please see comments in the drop off location.michael M.
Customer Reviews for Small Town Storage
(Distribuidor de U-Haul del vecindario)
Tucson, AZ 85705
Servicios en esta ubicación:
Horarios de la ubicación
- Martes a sábado:
9 a. m. - 1 p. m. / 1:30 p. m. - 6 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Jake was extremely helpful and friendly. The rented equipment worked perfectly and was reasonably priced. It is a well run operation in a good location. I would definitely recommend it to friends.mike N.
El cliente no dejó un comentario.Francisco A.
El cliente no dejó un comentario.Teresa L.
Windshield and side mirrors so dirty, a safety problem. Vehicle reeked of cigarette smoke. No other vehicle offered.Charles M.
El cliente no dejó un comentario.Rick L.
There was no one available no instructions on where to leave the vehicle they overcharged there was a rope left in the vehicle that was there from Missouri and they charge $25 to cut it out unbelievable a couple leaves in a little dust they overcharge $25 unbelievable must be nice to have a job Thursdays millenniums they don't know how to work definitely do not and will not ever recommend this facility to any of my family members or friends.janice P.
The windows were dirtyEfrain I.
El cliente no dejó un comentario.Hezekiah C.
El cliente no dejó un comentario.Melissa A.
El cliente no dejó un comentario.FRED H.
The customer service at this location was extremely wonderful and helpful. Very nice location and great customer service.Anthony J.
Online check-in was fairly arduous.Patrick M.
Very professional assistanceLINDA S.
El cliente no dejó un comentario.MATTHEW J.
Parking the truck was confusing. But personnel was professional.DEBORAH J.
El cliente no dejó un comentario.Nathalia J.
El cliente no dejó un comentario.ALex M.
the truck was filthy animal hair ..pills old water and soda bottles among other disgusting things in the truck ..one question are we not in the mist of a medical pandemic where sanitation is mandatory????carrie S.
Awesome establishment! Very courteous and friendly staff. Always accommodating and painless, good people! Thank you JakeRICHARD B.
El cliente no dejó un comentario.MICHAEL O.
The interior was not particularly clean.. There were cigarette butts in the ashtray, and the windshield was covered in bug guts. But the van itself ran flawlessly. There were no mechanical issues at all.CHARLES C.
El cliente no dejó un comentario.Jay S.
Jake was really great to work with. He took care of everything in an easy going yet professional manner. Very happy...Khalil H.
El cliente no dejó un comentario.TATUM M.
u guys are the best jake is 💯 âœ”awesome i will pay watever is due🚚Sandra L.
El cliente no dejó un comentario.DAYTON B.
My experience was great. Jake was friendly and professional.Sallie H.
El cliente no dejó un comentario.ELIZABETH M.
No issues. Great service!JOHNATHAN D.
Jake helped me out a lot. Made sure I had the right size truck and saved me a lot of time by giving me a good price by letting me keep the trMONICA B.
Great customer service! Jake is awesome!JESUS V.
The location is small and the actual drop off is not marked. After manuvering into the tight parking in he front, found out the return was on the side of the property. However, Jake was very helpful to point out how to easily get to the spot. Additionally, his assistance with checkin was appreciated.William S.
PLEASE let customers know that the truck does not come with a lock!!!!!! Staff was helpful and friendly.Anais Q.