Comentarios del cliente para Slope Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Slope Storage

Grado total:

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Reid M. en

Grado:

The store was very messy - the vehicle was given to me at nearly empty requiring me to fill it up to 1/4 full, AND they wrongfully charged me a $20 late return fee saying i returned the vehicle on THE WRONG DAY - I had it back to the store the same day at 2pm (photos to prove) and they said i returned it Sunday at 7:30AM. All around bad experience. I hope someone does something to remedy this.

Eloise C. en

Grado:

When I received my receipt via email, I saw I was charged a $20 fee for returning the vehicle after hours, but the date and time of return were incorrect. I've already reach out to the email address provided but have received no response.

iliana G. en

Grado:

El cliente no dejó un comentario.

Abigail B. en

Grado:

El cliente no dejó un comentario.

Marv B. en

Grado:

Mr. Jay the owner is very helpful! Answering all our questions and was patient. Great experience

luis A. en

Grado:

El cliente no dejó un comentario.

Derrick K. en

Grado:

El cliente no dejó un comentario.

Edvin E. en

Grado:

El cliente no dejó un comentario.

Hannah W. en

Grado:

One of the most pleasant Uhaul experiences I've ever had! Wonderful staff + loved the kitty. :)

Atiq L. en

Grado:

The manager for this facility was terrible. Completely unhelpful and disrespectful. If it wasn't for one of the clerks going out of their way to help, I would still have the truck. He would not accept my truck even though I was told to drop it off there. While I was speaking to him, he got up and walked away from the counter. I did not deserve this type of experience after paying around $250 for my move. Either I want my money back or I will never use this service again.

Aron W. en

Grado:

Yankels is the best!

kenneth O. en

Grado:

Keep up the good work

Jeffrey G. en

Grado:

I was told it was full and that I would have to go to white location that I didn't know was even open. I find a place to put the truck at the original location.

Richard A. en

Grado:

I was in and out

Deanna W. en

Grado:

WORST EXPERIENCE WITH A COMPANY THAT I HAVE EVER HAD. SHAME ON YOU.

Michael T. en

Grado:

El cliente no dejó un comentario.

Chelsea P. en

Grado:

I called the day I rented my Uhaul to ask for a one-day extension -- I spoke to a very friendly man who said this would be no issue and that I could extend for $40. Then, the morning of my original due date I got a call from a woman at this location *screaming* at me and my fiance for not having returned the truck. She was incredibly rude, horrible customer service! and very unimpressed that i had asked for an extension on August 21st, when I booked it, and yet it was never noted in my file so we were treated with complete disrespect and then charged for 2 extra days, instead of one!! We also swept the truck, removed all garbage, and folded the blankets, but we were charged a $50 cleaning fee!!

Amir N. en

Grado:

El cliente no dejó un comentario.

Kartikeya M. en

Grado:

Arrived and picked up truck in a timely fashion. The location picks up their phone (as opposed to normal car rentals where your call can be rerouted to the national call centre and is generally a disaster) and is very helpful. Checkout process was very smooth.

Joaquin Q. en

Grado:

El cliente no dejó un comentario.

Patricia G. en

Grado:

I was supposed to pick up the truck at 8 am with an online Express pick up service and found out when I got there that there was not that service provided there. They opened at 9. The lady was very helpful and was not her fault but I had the elevator reserved at my new place from. 9 to 11 and the guys from 8 to 12. Everything was delayed because the truck was available at 9 and not at 8.

William C. en

Grado:

El cliente no dejó un comentario.

Emily B. en

Grado:

I was told I could drop my UHaul off after hours, and so I did, at roughly 6pm on 9/31, even though I wasn't required to return it until 7:45am the next day (9/1). I left it with a gentleman at the facility, and he took the key, inspected the truck and told me to take a photo of the mileage and gas tank. However, the truck wasn't registered as returned until after 9am on 9/1 and my card was charged for an extra day plus coverage. That's not ok.

George G. en

Grado:

Would be helpful to notify customers about the sate of the roadwork going on outside the location

Eric H. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

This was not my original location, however, no one told me upon changing my location that they opened an hour later than my scheduled pick up time, so I waited around for 45 extra minutes to get my truck.

Neil A. en

Grado:

Attendant was rude, establishment was dirty. There was a cat within the office roaming and eating off the floor and sitting on merchandise for rental. But the worts was the attendant, who in her own words asked me "why are making me do work?" when I asked for both a printed and emailed copy of my receipt. Her interaction towards us (we are Indian) was very rude compared to her interactions of other ethnicities.

Frank E. en

Grado:

Location lied and said they have online mobile pick up/check out when they don't. waited for 45 min until someone arrived to open up the front office. ridiculous.

Daniel B. en

Grado:

Honestly, the excessive road construction was more the problem than the place. The people were very professional and friendly. Everything went smoothly! No complaints.

Sarah A. en

Grado:

El cliente no dejó un comentario.

Keith C. en

Grado:

El cliente no dejó un comentario.