Customer Reviews for Slim Down Body Wrap LLC
(U-Haul Neighborhood Dealer)

Rating:

5.0

Vans and pickups

Rating:

5.0

The service was great!

Rating:

5.0

N/a

Rating:

5.0

This was great, fast and easy Thank you!!!!

Rating:

5.0

All good

Rating:

1.0

Horrible customer service. Will never go back to that location

Rating:

3.0

I ask for a dolly, it costed me $10.00 but I did not use it ask for my money back but the lady said Noo which I personally think I got Robbed, would not recommend that place to anyone.

Rating:

3.0

I was charged a damage fee for the tailgate, and I’d like to see what was damaged, as I took pictures of everything during my check-in process.

Rating:

5.0

The whole experience was very good No changes need to be made

Rating:

1.0

I rented the truck to be delivered in Broward Blvd, few minutes before the reservation time I received a message saying that I should go to 180 N University Dr. That store opened 30 minutes after mi reservation time. Everything was slow. the lady asked me for the same information I entered when I made the reservation. She had doubts about delivering the truck to me or someone else, When I returned the truck, the store was closed, so I had to wait some time until the lady reopens it. the check-out was slow confusing, made feel guilty because I returned the truck before the estimated time. Ridiculous!!!! Very bad experience in general. I used U-Haul many times in the past this is by far the worst experience renting a truck

Rating:

5.0

Glad to have connected we that branch do to the excellent service, I have 2 different U Haul branches closer to my Residence. But this store is a lot more Convenient to me and my family. Excellent service. I thank them very much..

Rating:

5.0

Excellent professional attention

Rating:

5.0

Explain ALL the charges that one will incure at the point of rental. The CWT or whatever $40 charge was not shown! Was told that $19.95 was for the DAY , not for hours, then was hit with a two day charge 2x $19.95 when unit was not returned by 6.30 pm. Not good!

Rating:

5.0

If you sign in early on the U-Haul site and you provide pictures of the front and rear of your driver's license...you should not have to do it again when you pick up the rental! I had to repeat the process when picking up the rental, because I do not keep pics of my license on my phone which can be seen by those up to no good! That delayed me quite a bit in the pick up process!

Rating:

3.0

We have no interaction with people at the drop-off location, all was done by phone and the tow dolly was just dropped there.

Rating:

1.0

This location was so horrible. The van was full of roaches. I have since reached out to customer service in regards to this matter and will be requesting a full refund.

Rating:

2.0

Train staff on how to sign people in