El cliente no dejó un comentario.Ingrid G.
Customer Reviews for Skyview Farm
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Thoughtful and courteous easy in and easy out good ratesTheresa B.
Very friendly, helpful, they made it very easy. We will definitely be back and highly recommend them.Ricky S.
El cliente no dejó un comentario.Zach S.
Lovely shop, excellent serviceLeShai P.
this truck is so old and beat up. It was uneasy to drive, shift gears and the tires need to be looked at.Caleb S.
El cliente no dejó un comentario.STEPHEN VINCENT S.
Pick up was easy and the staff was very friendly and helpful. GraciasCraig J.
Using the online check in was easy. However, I would post a sign to remind renters they need to log back into their email to complete the next steps for using the trailer. Otherwise, very smooth process and the staff onsite was very friendly and helpful.Jeffrey S.
App could not verify my location at pick-up, had to call several times. Owner had to manually enter pick-up. Dolly clamp was broke inside the truck. Truck needs a front end alignment. Unable to do drop off through the app. Had to call 800 number to tell them truck was dropped off. Getting notices through email still to pick up the truck the next day. Poor experience. Not Skyview Lodge's fault. Owner did everything they could do.Donald P.
El cliente no dejó un comentario.Julie W.
El cliente no dejó un comentario.diane E.
El cliente no dejó un comentario.Mariah S.
El cliente no dejó un comentario.Kelly M.
El cliente no dejó un comentario.Emanuel S.
El cliente no dejó un comentario.David W.
I rented a trailer from this location. Very friendly and helpful staff. I would rent from them again without hesitation!David C.
El cliente no dejó un comentario.Leon P.
El cliente no dejó un comentario.DARRYL L.
El cliente no dejó un comentario.Shawn T.
El cliente no dejó un comentario.Gary R.
The tires on the trailer are dry rotted and cracking. They should be replaced soon.Jonathan S.
Nothing, everything went well Thank you.Timothy W.
El cliente no dejó un comentario.Gregory R.
El cliente no dejó un comentario.Eric A.
El cliente no dejó un comentario.Molly W.
El cliente no dejó un comentario.Scott T.
Easy process. Nice location. However uhaul charged me for a dolly and blankets that I did not order. I'm still waiting on a refund of ~&17Leslie K.
Pretty much all the bases were covered you guys handled the whole situation greatly the hardest part sometimes was getting through to the phone to the main U-Haul officeedward B.
I don't think it could of been any better! This is my 4th time with Skyview Fram. I highly, highly recommend them.... Thank you, Freddie DeFioreFreddie D.
Everything I needed was done in a timely manner. Everyone I dealt with from customer service when I called the 1 800 number to when we picked up and dropped of the car trailer was every helpful and this was a very smooth process.Teresa C.
It was very easy and hassle free. Everyone there was extremely helpful.Fred D.
El cliente no dejó un comentario.Shawn V.
El cliente no dejó un comentario.JOE S.
Both the local pick up manager and the UHaul Customer service staff were ghreat... This was my second rental and I am very happy with the process ands the staff!!Chuck R.
El cliente no dejó un comentario.Sean S.
Online services are great if they are done correctly. Having to provide alternative contacts who are then called to verify a persons identity is absolutely an invasion of privacy. No one should have to know I'm renting a truck besides me.Jason G.
Direction to Dropbox. I couldn't find itAndrew C.
Linda is phenomenal and walks you through everything. Pick up and drop off is very easy.Tom W.
El cliente no dejó un comentario.KENNETH B.
El cliente no dejó un comentario.Jeffrey K.
I've rented UHaul's from Skyview in the past, and have always found their staff to be exceptionally friendly and helpful, I would rent from them again, and I will refer friends to them when possible.David J.
12/13/21 I arrived at 1314 Pearl Rode (Rapid wrench and lube) before my 24 deadline and as I was using the mobile app to start the return process the attendant came out and told me the lot was full and I had to drive 2 miles north to another location (314 pearl rd) to drop of the truck even though my contract listed the current address. Luckily I was still within my allowed miles and didn't go over from the additional drive. Later when I called Uhaul to check on the return status one of the Uhaul reps told me that U-Haul no longer does business with 314 pearl Rd (Skyview) and got really aggressive with me saying I should have left the truck where I was scheduled. So the people running this location seem to be putting customers in a bad situation of returning trucks to a location not officially recognized by U-Haul OR the rep I talked to didn't have his facts straight. Either way I never got a confirmation email or text that my truck return was processed until I called again later in the day to inquire. I wasted a lot of time because of this location.KENNETH W.
El cliente no dejó un comentario.Mark P.
Mud Pit, no service at 5:30PM.JERRY S.
El cliente no dejó un comentario.todd B.
El cliente no dejó un comentario.Robert K.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Michael W.
Did not have the blankets I ordered, to improve have moving blankets next time.Edwin F.
El cliente no dejó un comentario.ANIL S.
Good availability. A bit difficult to inspect trucks due to being closely parked together and backed against trees. Rental fleet clean and maintained well.Charles H.
Not to give customers a run around about where they'll find a trailer. And last minute find them the site that they wanted originallyPatrick V.
Customer service was excellent at Skyview Farm.STEPHEN M.
El cliente no dejó un comentario.WILLIAMHENRY M.
I had to reschedule the car pickup date... several times...Customer service was GREAT.. and worked with all my requests! Vicki and the other members were great to work with.. Thanks you very much! Chuck RomanCHARLES R.
Be using Uhaul for years and mostly at that location the place is perfect have never had a problem at allJames N.
only issue was with the uhaul app when returning the truck. Everything worked well except the app would not upload a photo of the mileage and gas gauge. Had to call customer services to close out the rental.Jerome P.
El cliente no dejó un comentario.Halvar F.
The Uhaul was dirty inside had smoke buds and had 1/2 gasoline. Truck smelledPriten P.
Always make sure bed is cleaned better since I got grease on my mattress when moving.DALE P.
Very friendly and helpful. It was a perfect experience.JAMES P.
My first time using U-haul, and my cell phone was not getting reception (old phone) for the pick up/check in. I was so thankful Skyview Farm was open for business (7:30 a.m. on Sunday morning) and so helpful to get us on our way. The truck ran well. We appreciated the reasonable price and would definitely utilize it again! Thank you so much!landon H.
El cliente no dejó un comentario.tony O.
El cliente no dejó un comentario.Dennis W.
El cliente no dejó un comentario.Kent W.
Excellent customer service at pick up and drop offGREG S.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Kathleen P.
The staff on-site made this whole rental process a breeze. I would definitely recommend in the future.ROBERT K.
Everything worked out great.Theresa H.
El cliente no dejó un comentario.Laura P.
For someone who is not used to working technology it was Very hard to understand how to the get key Too much picture taking and website was not easy to navigate. If someone did not have a smart phone then they would not have been able to get a truck. Not clearly labeled where to get key or where to get the truck. Should have someone there past 4pm since most people who rent are still at work past 4.Greg P.
El cliente no dejó un comentario.Zenon Z.
I pulled up and did my end of rental pictures and all. The staff watched me unhook the trailer and fight with it to make sure it didn't move or anything, but not a soul offered to help.Leonard F.
El cliente no dejó un comentario.John G.
Nothing needs improvement. The person that helped me rent the uhaul trailer was extremely helpful and over all I had a great experience.vadym P.
El cliente no dejó un comentario.Catholic Works o M.
I mean, it's a uhaul not a Tesla, so my expectations weren't sky high. But the interior of the truck was kind of gross and bottles of soda from what I'm guessing were the previous renters were just sitting there still.MELISSA B.
El cliente no dejó un comentario.JODY H.
The wheel of the truck had to be turned for one whole turn before it would actually even move. It also shook when driven. The ramp in the back was broken and wobbled as we unloaded it even though we followed instructions listed on the truck. We reserved a 20' truck with two weeks in advance and they gave us a 26' truck and charged us for a 26' truck even though we only wanted 20'. I tried to cancel the insurance on the 20' truck since my Geico insurance covered it, but the website would not let me.Aaron L.
The truck had over 91,000 miles on it and the brakes were pretty sketchy, but it did what it was supposed to do, so I'm ok with it.James T.
Will not use UHaul again as additional charges not on order were added.Dale K.
I did not get an appliance dolly as requested, reserved, and charged forThomas M.
I dropped off after hours so did everything online. The process was very easy. It was nice to be able to do the drop off on my time. Would definitely rent from Uhaul in the future.STEPHEN C.
Make it easier to find the right location. We went to the UHAUL shed, but no one was there. After looking around for several minutes like we were lost, someone offered to help and then went to find someone. we then had to walk to another building to find the person and check out. Then walk back to the UHAUL shed to get the keys.Kenny G.
Please send a receipt to firstname.lastname@example.orgBRYAN C.
the only little thing i would say which is not the location or the people's running it fault is that when i started to drive, I thought it was not safe but one you were driving for a little bit and maintaining a speed it sounded normal.Sydney N.