El cliente no dejó un comentario.KEVIN W.
Customer Reviews for Skymart Inc
(Distribuidor de U-Haul del vecindario)
Surrey, BC V3W3A8
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 7 p. m.
- Sáb.- dom.: 11 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
When I called the phone number off of Google, it sent me to a Texas number, that's fine.. but I asked for a very specific address, and for 4 hours. The agent sent it to a completely different part of town and made the reservation for 1 full day. Not impressed. Then, at the location for pick up, I as a customer had to wait over 25 minutes for someone to help me with my reservation as there was one person doing mailing services, a second one doing some kind of poster promotion and a third on the computer sitting there. Then the person helping me had to keep calling another person in person and on the phone and couldn't explain any charges or anything to me (she had no idea what she was doing) but not only that, their internet was not working and I had to help hook it up as I was on a time crunch. Came back to have to wait and again repeat the same issues. All in all I WOULD NOT recommend this specific site.ARIAL L.
U- haul sign in this location will make it easier to find.conrad V.
The time to pick up was stated 9am, the rep didnt show up till 10:30. Was needed for two full days and clearly stated, and was only given one day. Drove 62 kilometers and took 35$ to fill the tank up???? Maybe used 10$ worth of gas?Shawn G.
Friendly and corteousREYNALDO D.
El cliente no dejó un comentario.GREGG G.
At the location there were lots of customers my time of pickup was 5:00 pm I arrived at 5:20 pm but due to so much customers the lady gave me the truck at 6:03 pm and promised me to wave the charges if the truck was late for the time I had waited. But I was charged full amount.Samarpal G.
Absolutely wonderful staff, so cheerful and efficient, I would recommend this location to all my friends. It is nice in this world of today to see people so dedicated to thier customers. Thanks and big big kudos to the staff.Joyce G.
It took me 45 minutes to pick the truck . I was told the system is slow, meanwhile he is calling around to figure out how to answer some of the questions related to this rental. I'm was glad I was the only one in there being helped otherwise might of taken me even longer. I left there feeling frustrated and shaking my head. Then on returning this rental, he is telling me I had to do online. Apparently he was not able to get anywhere on his own he called someone to help him again. All of a sudden then he says it all good you can go now . I was not going to complain but thought it was necessary . I believe more training is needed at this location. I know that in the future I will not be picking up from this location. Graciasbiant V.
Thanks for an easy experience!James M.