Everything was fine. The lady that helped me was good. The only issue was they stated the fuel was at 5/8 but it was well below 1/2 of a tank.Paul J.
Customer Reviews for Skymart Express
(U-Haul Neighborhood Dealer)
Vancouver, BC V6P4A8
Servicios en esta ubicación:
- Mon–Fri10:30 a. m. - 6:30 p. m.
- Sábado11:30 a. m. - 5 p. m.
- 2/20/2023: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Convenient 3rd-party location so there are few vehicles, but also few people in line, so fast in, fast out.Earnest B.
El cliente no dejó un comentario.Parisa V.
this location is absolutely incredible. the lady at the front desk was on top of what was required and the truck was waiting for me in the lot. This is one of the best locations as it is not super busy so the lady at the front desk has time to truly take customer service to the next level and this was greatly appreciated. The lady at the front desk deserves all the recognition for making my experience with Uhaul a pleasant one!Paulina K.
El cliente no dejó un comentario.Eric C.
My vehicle was double booked. I didn't get my truck on time. Had to wait and extra 45 minutes in the heat. Had a hired help with me as well. Don't double book your Uhaul period!!JULIAN D.
El cliente no dejó un comentario.Ouang S.
El cliente no dejó un comentario.Kay M.
Very expensiveLauren C.
Nothing to improve on. The girl that handled my rental transaction was fantastic and perfect and I have zero complaints. I've been to many other Uhaul locations where nobody really knew what they were doing but this girl was great. I'll definitely rent from this location again.RODI W.
El cliente no dejó un comentario.Patrick L.
El cliente no dejó un comentario.Wendy P.
No need to have customer to fill the gas before return the car, it's waste time and U-Haul should calculate it in rate per kilo/mileswai cheung H.
Lady working there very friendly. I was in and out in a few minutes. Uhaul is the cheapest van rental u could get. Bought many dressers, beds and on this round sofas. Instead of paying $300 what the movers asked i did it in a fraction of that...of course with a few bruises and sore arms on my part! I'll always come back to uhaul!Natasha E.
Parking was difficult at the end due to other Uhaul vehicle at an angle. Clerk was superb. Great guy.Shaun L.
El cliente no dejó un comentario.Claudio A.
The check in took 45 minutes and we waited a long time to get verified to get the code for they key. Due to that delay I wasn't able to get the items I was moving where they were supposed to go so that was very frustrating.Katherine L.
All good. Just want to say the customer service rep is fantastic.MORLEY G.
The best experience renting a vehicle i have had..very proffessional and courteous..thank you so much . Highly recommended!!.MERVIN M.
El cliente no dejó un comentario.TEX A.
the photos I had to approve before I could get in the vehicle were not at all current. They were obviously taken on a clear sunny day and it was pouring rain all day when I rented it. this is fraudulent activity. And to suggest to charge me $20 for not uploading pictures so your lazy employee doesn't have to do her job is just reprehensible. I'm going to start renting from Budget.Christine K.
Very friendly and efficient check out and return process. Van was new and clean. Overall I was very satisfied with the whole process.Peter P.
horrible customer service, truck needed servicing, did not get the equipment I asked for, booked at one location which then proceeded to call me and tell me they dont even carry that kind of car and sent me far away, location extremely hard to find, no signageOlivia E.
Had appointment for 10am and business wasn't open due to employee being late . I waited 25 mins in the cold outside waiting for it to open as I was dropped off . I left to go to get food and came back and he finally arrived . No compensation for anything other than him changing my time to pick up at 1110am . The vehicle was good other than that .MARC D.
I rented the truck for 2 hours,(12.30/2.30) I waited for 30 minutes to get the truck. A few days ago I requested a closer location to pick up and they told me is not possible but I can rent the truck for 5 hours with no charges. Only the kms. I returned the truck at 5.30 pm and I was charged anyways.Juan U.
Great costumer service. Awesome Location!SHUO L.
I was charged 23$ extra for a gas I didn't spend. And they never answer my phone call .SAMMY N.
El cliente no dejó un comentario.Carlos E.
El cliente no dejó un comentario.Charlotte S.
El cliente no dejó un comentario.Salmo P.
Had an issue with the 24 /7 return procedure. Wasn't able to complete the transaction,due to not being able to verify my phone location , even though the location settings where available. ( I think anyway) The app would not let me continue, so it got a little frustrating. GraciasBradley R.