Customer Reviews for Simply Home & Ranch Supply
(U-Haul Neighborhood Dealer)

239 reviews

2706 S Stockton Ave   Monahans, TX 79756

(432) 943-2219

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(432) 943-2219

2706 S Stockton Ave
Monahans, TX 79756

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

juan de 
Rating:
5.0

Lower the cost of renting a car dolly I paid $630 for a car dolly that's a little aggressive like 300 or something I feel that would be fair

William Trammell 
Rating:
4.0

Customer did not leave a comment.

Raymond Reyes 
Rating:
5.0

Uhaul attendants did a excellent job getting me in and out with the equipment I needed for my daily task.

Brandon Sheard 
Rating:
5.0

Customer did not leave a comment.

Amy Ganninger 
Rating:
4.0

Customer did not leave a comment.

misty erikson 
Rating:
5.0

Customer did not leave a comment.

Rebecca Jones 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL SANCHEZ 
Rating:
5.0

The attitude of the person up front this morning 8/3.when I picked up the uhaul nobody told me what to do after hours I walked around the whole building no drop box. Called the 1800 number they told me if I didn't feel comfortable leaving the keys which I didn't cameras or no cameras there has been break ins and I'm responsible for the truck. So I took the keys. 7:30 am they were blowing my phone up when I finally got to it. I answered ND she was rude. Well I took the key up there and she tried to tell me they told me where to leave it ND there are cameras everywhere so it shouldn't be an issue. I didn't have energy to waste on arguing with her BECAUSE NOO I WASNT TOLD I WAS TOLD TO SIGN HERE AND HERE ..GRABBED MY KEYS AND LEFT WITH NO EXPLANATION! So do better! If you expect something make sure you explain it to whomever you need to before the problem comes to head.

Mekayla Helms 
Rating:
5.0

Customer did not leave a comment.

Jonathan Smith 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PEVEY 
Rating:
5.0

Customer did not leave a comment.

Taylor Copenhaver 
Rating:
5.0

Customer did not leave a comment.

richard nichols 
Rating:
5.0

Customer did not leave a comment.

KYLE GRAY 
Rating:
5.0

Nothing because the drop off was quick and easy.

david cody 
Rating:
5.0

Always very friendly, great place!

Nicole Bunyon 
Rating:
5.0

Customer did not leave a comment.

Virgilio Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Trevor Bird 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL SANCHEZ 
Rating:
5.0

Great easeful service! They also kindly helped me with backing the trailer in and getting it off the truck hitch. Highly recommend!

misty mayhall 
Rating:
5.0

Customer did not leave a comment.

Josh Melius 
Rating:
5.0

Great location and had everything cleaned and ready. Very friendly people. The only two issues that I have are that the straps to tie down the tires (and they are normal sized tires) was too short by a couple of inches. This made it extremely difficult to strap down the tires, at one time it proved impossible to strap down one tire. Second issue is that yes, the mileage that was allocated for the rental was adequate for driving simply to and from. BUT, where I moved from had construction which has made the road directed by maps extremely deadly, thus I chose a route which was less deadly, but in turn was more miles than allotted. I would recommend that there be a “cushioning” allowance of mileage for this type of issue.

James Boyd 
Rating:
5.0

maintenance your equipment better

Shannon Barbee 
Rating:
5.0

Thank you

Luis Macias 
Rating:
5.0

Customer did not leave a comment.

Kathleen Wilson 
Rating:
5.0

Customer did not leave a comment.

tiffany smith 
Rating:
4.0

Customer did not leave a comment.

Andrew Galvan 
Rating:
5.0

Customer did not leave a comment.

Stephen Dove 
Rating:
5.0

Super friendly staff

John Adams 
Rating:
5.0

Customer did not leave a comment.

Stephen Sanchez 
Rating:
5.0

Customer did not leave a comment.

Haylie Ornelas 
Rating:
5.0

Thank you so much and great job!!

Heymard Cossio 
Rating:
5.0

Customer did not leave a comment.

Donald Scifres 
Rating:
3.0

Friendly staff at this location.

David Harris 
Rating:
1.0

The tires were not inspected properly. I had a blowout while traveling down the interstate. I pulled off at the next town and proceeded to wait for 3 hours despite it being 6pm. I had to drive across Texas and this delay forced me to drive in the middle of the night. The service provider was unprofessional and fishing for tips after taking 3 hours to drive 40 miles.

Richard Caldwell 
Rating:
5.0

Customer did not leave a comment.

aaron mcdaniel 
Rating:
5.0

Another good experience with UHaul

Gregory Culwell 
Rating:
5.0

Customer did not leave a comment.

Gregory Culwell 
Rating:
1.0

I made my reservation with plenty of time the man that made my reservation he wouldn't have a time til Sunday and I could have it Monday morning when they opened. Sunday afternoon I get a text stating my reservation was ay 1pm on Monday the 30th. Could not reach anyone due to being closed. I called Monday so I could get my truck and they tell me it's not in yet. WHEN I finally get the truck I get a text stating to have it back by 4:45pm. I called and a girl said that's because we need it at 8a.m. on Tuesday. I've rented u-hauls lots of times and THIS WAS MY WORST experience EVER. 100% not satisfied at all.

Norma Suarez 
Rating:
4.0

We just had a little misunderstanding about the times. I wanted to pick up earlier if I could. She was extremely helpful and considerate. Everything worked out, it looks like. I'll know more when everything clears through my checking account.

KENNETHJ WISE 
Rating:
3.0

Customer did not leave a comment.

Breanna Funke 
Rating:
4.0

The location was great. Uhaul did not give me enough miles for my trip. I had to add more which costed more. Then Uhaul tried to take a day off of the trip. Not happy with either of those things.

Chad Olson 
Rating:
5.0

Candy was a great help in ensuring that the vehicle was ready to go as soon as we arrived.

Roy Brees 
Rating:
3.0

Customer should not have to repair any issues with rental.

PAZ GONZALES 
Rating:
5.0

Customer did not leave a comment.

Robert Wells 
Rating:
5.0

First time renting a trailer, moving a refrigerator And a couple of Pits. Was very stress free moving It to the other location. Very pleasant experience. Will definitely be using your service again.

HARVEY POLANCO 
Rating:
5.0

Customer did not leave a comment.

JANICE SKELLY 
Rating:
5.0

Customer did not leave a comment.

GERARDO PEREZ 
Rating:
5.0

Customer did not leave a comment.

VALENTINO MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

OMAR FIERRO 
Rating:
5.0

Customer did not leave a comment.

Shannon Shorter 
Rating:
5.0

Customer did not leave a comment.

Roger boyd 
Rating:
5.0

I would suggest bringing Managers from other locations to view this operation. I have always used Uhaul, multiple times a year. The staff was beyond helpful and extremely discreet knowing of the reasoning for needing the truck. I had to remove my daughter from a violent marriage without anyone including her Mother knowing. Not only was the staff trained throughly, they also continued training another employee without disengaging from me. Additionally, the entire compound was impeccably clean. I mean literally not a piece of trash or cigarette butt anywhere to be seen. Amazing.

Michael Davis 
Rating:
4.0

Customer did not leave a comment.

WELDON HAYES 
Rating:
5.0

Customer did not leave a comment.

REBECCA GOLDEN 
Rating:
5.0

Customer did not leave a comment.

Zachary Houchin 
Rating:
5.0

Very friendly and helpful

Jon Grandfield 
Rating:
5.0

Customer did not leave a comment.

MEGHAN MCDONALD BERRYHILL 
Rating:
5.0

Customer did not leave a comment.

Jared Foster 
Rating:
4.0

Customer did not leave a comment.

REGINALD ADCOCK 
Rating:
5.0

Customer did not leave a comment.

Maria Porras 
Rating:
5.0

Customer did not leave a comment.

June Schroeder 
Rating:
5.0

Customer did not leave a comment.

Parker May 
Rating:
3.0

The truck was clean, but during our trip it rained and turns out it had a small leak at the top and it got several boxes wet. Thankfully nothing that couldn’t have gotten wet, but still not very ideal.

Cameron Blomquist 
Rating:
5.0

Customer did not leave a comment.

Seth Jackson 
Rating:
5.0

Customer did not leave a comment.

Charlie Greenfield 
Rating:
5.0

All was good

KIM HUGHES 
Rating:
2.0

I will try to never rent a truck from yall again

CLYDE FOWLAR 
Rating:
4.0

Customer did not leave a comment.

RANDYSTEPHEN TANNER 
Rating:
5.0

Awesome customer service. Keep up the good work

Lance Abshire 
Rating:
5.0

Customer did not leave a comment.

FORREST WHITE 
Rating:
3.0

Customer did not leave a comment.

RAUL SANTANA TARBAY 
Rating:
5.0

Customer did not leave a comment.

Omar Fierro-Gomez 
Rating:
5.0

Easy in and out

DENNIS ALLEN MAY 
Rating:
5.0

Very courteous staff and helpful to get me taken care of so I can be on my way.

RAGON LEMAIRE 
Rating:
3.0

Customer did not leave a comment.

Sean Crawford 
Rating:
4.0

Customer did not leave a comment.

Guillermo Avalos 
Rating:
5.0

Customer did not leave a comment.

Russell Roark 
Rating:
5.0

Customer did not leave a comment.

James Noelke 
Rating:
5.0

Customer did not leave a comment.

SHANNON SHORTER 
Rating:
5.0

Very friendly and helpful.

Martin Villarreal 
Rating:
5.0

We had reserved a U-Haul weeks before in Odessa and for some reason the Odessa location rented are truck we had to drive to Monahans to pick up our vehicle. They were very nice in Monahans and I would recommend anybody that needed moving to go there.

Mary Quintero 
Rating:
3.0

Make the cost transparent. Instead of charging me for four days when I only needed the car hauler for one day. I was told I could probably get a partial refund on a $400 charge if I turned in the trailer early. I turned the trailer in the next morning in Yukon, Oklahoma and was told there was no money given back for turning the trailer in early. I believe I was misinformed up front in terms of actual cost and the possibility of getting part of the money refunded by returning the trailer early.

Seth Browder 
Rating:
3.0

I rented a Uhaul and paid the aproximate 160.00 give or take. I asked the woman who checked me out if there would be any aditional charges and she said no. When looking over my credit card statement I was charged over $260.

Brooke Migues 
Rating:
4.0

Offer of trailer size needed. We had no Choice of size. Was forced to use much smaller trailer. We needed a bigger trailer. Forced use to give away r trash items that we would have kept.

Rob Vincent 
Rating:
5.0

Customer did not leave a comment.

Devin Bankston 
Rating:
5.0

Very nice and helpful at this location.

EVERRETT WAYNE HAMBY 
Rating:
5.0

Customer did not leave a comment.

Jacob Parham 
Rating:
3.0

Customer did not leave a comment.

GERMOD WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Michael Marks 
Rating:
5.0

Customer did not leave a comment.

Joey Gennaro 
Rating:
5.0

I was promised an invoice online and so did not get a hard copy when leaving the drop off store. I have no idea what I paid for the move. Is it possible to get a receipt online? The receipt you sent me showed that I had paid nothing and that I had a zero balance which is not helpful later when I file this on my taxes.

Paul Houchins 
Rating:
5.0

Customer did not leave a comment.

Erika Perez 
Rating:
5.0

The truck had damage to the back and the right grab handle had a sharp shard of metal that could cut one’s hand. The truck cab vibrated badly driving down the road. The cargo inside the back rode great!

Steven Smith 
Rating:
5.0

Everything was great!

Shane Garrett 
Rating:
5.0

Customer did not leave a comment.

Dennis Hughes 
Rating:
1.0

Staff was VERY RUDE!

Brad Berryhill 
Rating:
4.0

Truck wasn’t very clean. Employee from the store went to the truck before I got into it to clean some dash areas, but she cleaned it with windex glass cleaner. Did not use any type of sanitizer.

Betty Florez 
Rating:
3.0

Left back light wasn't working properly and kept turning off & on while hazzards were on.

Ricardo Vasquez 
Rating:
5.0

Customer did not leave a comment.

Edward Bradford 
No reviews have been submitted for this location.

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