Comentarios del cliente para Simcoe Convenience & Food Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Simcoe Convenience & Food Mart

Grado total:

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Donna H. en

Grado:

El cliente no dejó un comentario.

Ron D. en

Grado:

Please remove this location and find a substitute. He is already selling the store presently and clearly has given up.

Gerald U. en

Grado:

fix the poorly designed and incompetent website I wasn't able to proceed comfortably nor accurately through it and ended up with a too small van to make the move efficiently (thereby costing 3 times what it should have!) the evil face of the future ?

gord R. en

Grado:

Very friendly and supportive staff at the drop off location and this location was also a variety store.

Adam M. en

Grado:

The rep working at this location has accused me of using blankets at trying to say I owe him extra for it, after having already settled my account with him earlier in the day. I'm offended because I rented truck to take stuff to the dump so I have no need for blankets. Maybe instead of accusing me, the rep at this location should check truck with me prior to me leaving with it, including the back, and ensuring he checks it again when I return to prevent insulting a paying customer.

Michele G. en

Grado:

El cliente no dejó un comentario.

Cherie S. en

Grado:

El cliente no dejó un comentario.

Randal A. en

Grado:

Very poor service.. store owner was late opening store when I had my uhual reserved for 9am... and he didn’t show up till about 9:30.. night before he called me to pre warn me he may be late (read previous reviews and apparently this is a regular thing) and gave me his number to call him in case I was waiting for him... he gave me what had to of been his wife’s number and I called and spoke to her first... I returned the truck the following morning at 9am.. he was not at the store, so I left the key in the drop box... get my email receipt and we were charged 2 rental fees because HE was late opening once again and didn’t process our order until 11:36am! I called and got the extra charges removed but it was a hassle on hold 2 separate times for 15 mins each because he’s flakey business owner

jillian t. en

Grado:

El cliente no dejó un comentario.

Scott G. en

Grado:

I received an email telling me my vehicle was at Renton location. It wasn't. It changed to this location. This Created a bunch of logistic problems for me. I guess your guarantee isn't true. I was told location and vehicle size and then when I checked with Renton they said I should have received a call which I didn't. Your policy states "should you not receive the equipment size, location, and pick up time you agreed to, U-Haul will compensate you $50.". I await your reply to this. Thank you.

Deb H. en

Grado:

Better customer service. I paid for blankets and a cart..which I never got! Not impressed with pick up as he was an hour late...delaying everything..

Tim O. en

Grado:

Excellent service at the Simcoe location.

sherie s. en

Grado:

This was an easy and professional arrangement helping us to move our mother into a senior's residence.

Donald R. en

Grado:

In the past I have had a bad experience using your service. This dealer was polite and is the kind of business you want representing your brand ,

Cherri F. en

Grado:

The truck was on 1/4 tank fuel when I took possession of the vehicle. The vendor was not there when I arranged to pick up the key and truck and had to return to location 3x before he returned. Upon returning the truck vendor of uhaul again was closed during business hours and I could not pay for service. I dropped keys in box on wall and had to return again to pay cause I went home after waiting 40 mins for him to not show. Poor overall experience.could have forgiven the first day cause he said sorry but the second day is no excuse. He shouldn't be a vendor for uhaul because I won't rent there ever again.

SHARNA C. en

Grado:

None. Will NEVER rent with uhaul again! Rude, rude, rude!

robert v. en

Grado:

find a decent place to park the vehicles

Doug B. en

Grado:

Excellent place.

EZRA C. en

Grado:

The van was buried in deep snow, had no windshield washer and when we filled the washer fluid it still didn't spray on the driver's side. There was no brush to scrape the windows and it was during the coldest days of January. We returned it and there was no explanation of different rental charges and was told to park it back in the snowbank it came out of.

jackie P. en

Grado:

El cliente no dejó un comentario.

Ronald V. en

Grado:

Actually the experience was really good. Only item to mention is check in was on the slow side considering we prechecked in online.

Margaret C. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

Improvements needed...clean the basics...windshield, head lights, mirrors, blankets. use something to get rid of the foul smells. It had low mileage, so how it get a disgusting odour in such a short amount of time? If you want it clean when its returned, make sure its clean when the customer picks it up.

KALYNN D. en

Grado:

Just sweeping out the truck after each use would be nice

Lesley R. en

Grado:

El cliente no dejó un comentario.

Jeffrey g. en

Grado:

El cliente no dejó un comentario.

Jacob B. en

Grado:

Took over 20 minutes just to get the keys. Arrived on time.

Zink J. en

Grado:

El cliente no dejó un comentario.

david f. en

Grado:

Very helpful and polite Good info thru text and email.

monika d. en

Grado:

Better instructions for where to park the truck. I parked next to a Uhaul van in the parking lot and was then told repark the truck behind the plaza. The drop off process took a long time. The person did not help resolve an overage charge but suggested I pay it and then call the corporate office to dispute it.

Jeff M. en

Grado:

El cliente no dejó un comentario.