Rented several trucks and trailers from here. Always great customer service. Thanks!!Shelly M.
Customer Reviews for Silver Springs Storage
(Distribuidor de U-Haul del vecindario)
West Plains, MO 65775
(Hwy 63 & Bill Virdon Blvd)
Services at this Location:
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Good karmaRAY G.
El cliente no dejó un comentario.Thurman M.
Awesome, fast service. Staff was very polite, and helpful.Nathen B.
The team there is always courteous. Very quick and easy process to use anything or make a purchase.DAVID R.
The truck was clean and new but the front suspension felt looseKelli C.
Check out was fast band simple. Lady that rented me the truck could not have been more friendly and accommodating.Tim D.
Everything went very smoothly and customer service was excellentMaggie M.
i am very satified with the work they do here. they have the office neat and clean every time i go in there and rent a U-Haul. they meet you with a smile they know what they are doing and eager to do itDana H.
Location was very clean. Staff was not helpful. I made two visits and both times, my questions and drop off did not appear to be of importance to the individual working at the storage/rental facility.MICHAEL H.
El cliente no dejó un comentario.Tricia L.
Muddy drop area but store personnel was very helpful.GREGORY E.
El cliente no dejó un comentario.Lane S.
Watch the gas hand on the vehicles more closely. We drove a 15 footer for 15.6 miles. We put 2 gallon of gas in the truck before we returned it which the station where we put the gas in it was less than 2 miles from the drop off location. We were then billed for 4 gallons on top of the rental fee. That is $3.25 a gallon. Per Google, that size truck averages 10 mile per gallon. We averaged less than 8 miles per gallon.Jimmy M.
Super friendly employeesMack C.
El cliente no dejó un comentario.Patrick R.
El cliente no dejó un comentario.stacy R.
Fast service, had the at attitude of only wanting help.JOE M.
I had reserved an appliance dolly and utility dolly and they were not in the truck but I was charged for them. Also, there was a crack in the windshield when I got in.Cheryl T.
Very happy with my 5 by 8 enclosed trailer. Will rent again.CRAIG P.
very fast and friendlyJoy C.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Victoria W.
no one was there when dropped it off.Jeanine M.
El cliente no dejó un comentario.Jimmy M.
Great place and we were well taken care of.Eugene S.
El cliente no dejó un comentario.Amanda N.
Good karmaRaymond G.
El cliente no dejó un comentario.Terry D.
Remove their contract. The owner bullies customers into buying insurance they don't want.Richard W.
El cliente no dejó un comentario.DIANE D.
El cliente no dejó un comentario.Steve S.
Everything was great! Only thing is we did it receive the moving blankets we had rented.Ian B.
Not much needed in the way of improvement for this well managed office. The office manager at this location, Jennifer Webb, does an outstanding job of juggling duties and equipment while keeping everything clean and in good working order. Jennifer handles her customers well and works hard getting the proper equipment to her customers for the appropriate job, move and application.Bruce B.
El cliente no dejó un comentario.Lawrence H.
very clean and nice facility. Organized and inviting. â˜†â˜†â˜†â˜†â˜†Kenneth D.
Very helpful and professional!Daniel S.
El cliente no dejó un comentario.THOMAS M.
Great customer service!!!!!CLINTON H.
El cliente no dejó un comentario.TONY L.
El cliente no dejó un comentario.Leann B.
El cliente no dejó un comentario.Clint C.
Sharon at Silver Springs Storage is awesome to work with. She knows what she is doing and she will work with if you have any issues! I wouldn't go anywhere else to rent a Uhaul or storage needs!James V.
El cliente no dejó un comentario.Judy H.
There was no drop box outside pictures showed drop box outside but none to be found. I spent 30 minutes doing around the lot looking for it. I tried to call U-Haul no answer. Location phone No answer finally found the inside drop box. No signage showed a inside Dropbox . U-Haul also charged me extra mileage to drop off at a location out of my way.Richard D.
I simply pulled and dropped the trailer and lady took serial # and inspected it,Kenny B.
El cliente no dejó un comentario.Kristy B.
My rental experience was outstanding and enjoyable. The staff at this location was great and went out of their way to meet my needs. I would definitely rent for this location again! I only wish U-Haul offered a senior discount (AARP) like your competitor does.William T.
Your automated check-in process is unnecessarily time consuming.Devin C.
As always she was helpful and friendly she always does a great jobMark C.
Very knowledgeable gal at the office very helpful every timeMARK C.
Staff was helpful and polite help with detailsCheryl K.
El cliente no dejó un comentario.Harmoney R.
The gas purchase agreement is messed up. I drove rent truck for 5 miles and had to bring the tank to full which took 4.00. For 5 miles and I felt ripped! Everything else was good. That was almost a dollar per mile plus the millage.Vincent S.
The young lady in the office was able to answer all questions. Very helpful and prompt. I can't wait to move again !!!! Not lolStan W.
I didn't know I would be required to transfer their inventory. I went to the prescribed location to drop the trailer. They refused acceptance. Said they had too much inventory. Had to go to another location to drop and they were hesitant to accept because they weren't the prescribed drop location.Philip S.
The ladies at Silver Springs storage was the best at what they do and very very helpfulEddie C.
Sharon was excellent and went out of her way for me!!!! Great person to have on your team recommend to anyone!!!Russell M.
The driver side windshield wiper needs replaced. It was a great first experience.Chelsea H.
El cliente no dejó un comentario.Beth C.
El cliente no dejó un comentario.Bailey R.
Besides the girl at the desk who tried to help, there was no one to help hook U-Haul. The girl at the desk did a great job helping me find the best deal.Amanda W.
The whole process was easy-peasy!George B.
El cliente no dejó un comentario.Dorthea S.
El cliente no dejó un comentario.Laurie S.
El cliente no dejó un comentario.CHARLES M.
Silver Springs staff go out of their way to assist the customer. Their location is well above average. The staff is professional. They call or text to see if their is any other way they can assist you.JAMES M.
El cliente no dejó un comentario.PEGGY P.
El cliente no dejó un comentario.ronald K.
El cliente no dejó un comentario.BECKY H.
El cliente no dejó un comentario.Gary H.
Better internet service would help to shorten the check in and out system. I was there for more than 30 minutes, while they had to move from computer to computer.Jon T.
Despite having an email confirmation of my reservation the attendant repeatedly commented that I should have been there to pick up my truck the day before. I am concerned that the right hand does not know what the left hand is doing. Clearing this matter up wasted a lot of my time. You need to improve coordination and develop a more customer friendly approach to your mistake.Michael G.
El cliente no dejó un comentario.Ellen N.
El cliente no dejó un comentario.Kenneth C.
El cliente no dejó un comentario.Joseph T.
Easier check inTERRY D.
El cliente no dejó un comentario.Jarod L.
El cliente no dejó un comentario.Mitch H.
great serviceTERRY G.
I had no negative issues at all. :)terri B.
El cliente no dejó un comentario.sandra L.
El cliente no dejó un comentario.lori W.
No one was there had to call 3 different numbers to get a hold of someone to tell them we dropped it off. They were open till 4pm. Need to be open longer.Philip S.
El cliente no dejó un comentario.jennifer W.
El cliente no dejó un comentario.Amanda J.
El cliente no dejó un comentario.jani H.
El cliente no dejó un comentario.bill M.
El cliente no dejó un comentario.jani H.
El cliente no dejó un comentario.penny P.
El cliente no dejó un comentario.TERESA D.
El cliente no dejó un comentario.Sara F.
El cliente no dejó un comentario.ray Y.
El cliente no dejó un comentario.Jeff V.
El cliente no dejó un comentario.Christopher H.
El cliente no dejó un comentario.Jolie K.
El cliente no dejó un comentario.Carrie S.
El cliente no dejó un comentario.Benjamin B.
El cliente no dejó un comentario.David H.