Attendant was very helpful....Gerald B.
Customer Reviews for Silo Mini Storage
(U-Haul Neighborhood Dealer)
Ceres, CA 95307
Servicios en esta ubicación:
9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
9 a. m. - 5 p. m.
- 6/7/2023: cerrado
- 6/9/2023: 9:00 a. m. - 3:00 p. m.
- 6/14/2023: cerrado
- 6/16/2023: 9:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very helpful friendly staff. The lady at the desk was so easy to do business with. The man working there was nice too and even told us about a recycling place that would be closer for us.rebecca D.
The new manager was lies to me! I wanted to rent trailer for 2 days but he didn't have in KANSAS AVE I asked him if he can reserve some where else for me? He reserved the on at Kinser CERES for me but he only reserved for 6 hours only! When I saw receipt he hand to me then I asked him that I wanted to rent 2 days not 6 hours! He said ok they will rent you for todays. I'm not to confident the way he told me! So, I went to the place lady told me it's good thing that I stopped by to change reservations otherwise someone else will take it! He seems to be either lazy or don't careBoune K.
El cliente no dejó un comentario.Stephania P.
Very impressive serviceSergio R.
Nothing at all! The whole experience was excellent. Everyone was so very helpful, friendly, and family oriented. I will definitely recommend them to friends and family in need of renting a truck.erica G.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Steve N.
El cliente no dejó un comentario.joey V.
El cliente no dejó un comentario.Karim S.
This location is amazing. The people running it are super friendly and willing to go the extra mile to make sure the customer is taken care of. I will definitely be a returning customer. They are very professional and extremely down to earth. 10 out of 10!Robert Y.
El cliente no dejó un comentario.Megan T.
El cliente no dejó un comentario.Raul A.
Friendly and wonderful service! 5 StarSherry O.
Customer service was excellent. No hassle things done quickly. i will sure return here for my moving needs. thank youClaudia C.
Not much the personal I dealt with are very friendly and made my overall experience quite pleasant. Very nice people.Joseph G.
El cliente no dejó un comentario.Tawnya M.
El cliente no dejó un comentario.rick B.
Yes, the person on site was very helpful and friendly. Excellent customer service from the man on site.Patricia M.
Overall great and easy experience due to your good staff.Charles C.
El cliente no dejó un comentario.Jamie W. | Overall Experience
El cliente no dejó un comentario.Gloria M.
Very happyArnold R.
El cliente no dejó un comentario.Mitche O.
El cliente no dejó un comentario.HORMOZ S.
Excellent service and very professional!Ramon B.
Great people,friendly really niceRussell H.
El cliente no dejó un comentario.Marin M.
El cliente no dejó un comentario.Russell H.
Everything was just fine.Nancy K.
El cliente no dejó un comentario.Justin G.
Great customer service!! Would definitely use this location in the futureAdriana P.
Would recommend anyone to use this service and would definitely use their service again! Chris deserves a raise if anything!!Jovanni L.
The staff is very kind and knowledgeable best rental experience I've ever had and would recommend them to everyoneRONNIE M.
Great serviceBenjamin M.
The price was higher than what my quote saidRaheeme C.
Very nice people & accommodatingAmy P.
El cliente no dejó un comentario.Jesus G.
More variety of size of trucks to choose from. I confirm order for a 17ft truck And I was giving a small truck size. Which made it little hard for taller item.Marvin M.
El cliente no dejó un comentario.Rhonda M.
This store was great, prob my best experience out of a couple dozen Uhaul rentals over the years.jerry W.
El cliente no dejó un comentario.TIMOTHY W.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.Jim R.
The customer service is unbelievably bad. I had a two hour wait not because it was busy but because of ineptitude, where twenty minutes were spent alone in the office because the three employees were taking care of other customers that came after me. I was informed my rental was shown as out in the system even though I confirmed twice it was available and was literally parked right there then I was told the system needs to update and to wait fifteen minutes. When another employee came half an hour later and told me the first employee didn't even have access to change the system. The terrible employee could have directed me to another location and saved me the two hours. She then proceeded to yell â€œgo to uhaul.comâ€ at another person who was understandably frustrated from having to drive between uhaul locations and still not being helped. Another customer received a muddy truck. The employee never tried to solve any problems but blamed everyone and everything else. When another employee, TinaMarie, the only one who knows what's she's doing because she hand walks the other two employees while helping customers, was able to calmly and efficiently solve the customer's and my problems. It was an absolute shit show and you can't even call them directly because their number goes to a central hub and the central people have to inefficiently relay messages and say they will call back but they never did.JOCELYN A.
El cliente no dejó un comentario.DANIEL C.
El cliente no dejó un comentario.GARY H.
El cliente no dejó un comentario.LASJOHN G.
El cliente no dejó un comentario.LEIANA V.
Extraordinario servicio al clienteJOHN R.
Excellent customer service; friendly and professional. The staff was very helpful and accommodating.HELEN C.
Had a great experiance with Silo mini storage. Very helpful, it was a pleasure renting from them.JONATHAN G.
Chris Tripp was very helpful and nice. I will be renting a uhaul truck again from him.Vicky L.
We received only 11 moving blankets instead of 12. Hopefully I won't be charged for the missing moving blanket. The person who did the check in was very cordial and very helpful.Ken H.
El cliente no dejó un comentario.KAREN A.
Great customer service!!!JIM C.
El cliente no dejó un comentario.JACKIE S.
They lady was a really wonderful person and best service provided everJUAN M.
Chris was great!Steve K.
Have more trucks at this locationJEREMY F.
The staff were very helpful and friendly. They insisted on helping me adjust the seat and side view mirrors. The facility was easy to get in and out of. The truck was clean, in good working order, the AC and radio both worked well (I have rented trucks where the AC was broken, not fun). A good experience, I will use them again if the need arises.Tina A.
El cliente no dejó un comentario.FRANCISCO JAVIER J.
El cliente no dejó un comentario.DINO R.
They were very friendly and courteous.NORMA V.
El cliente no dejó un comentario.George R.
El cliente no dejó un comentario.AMY K.
Very satisfied.Alan Y.
El cliente no dejó un comentario.Agustin H.
Customer service was great! Just was concerned about the low tire pressure sensor being on when I got in the truck. But still good for business.JOQUITA B.
El cliente no dejó un comentario.xiong V.
El cliente no dejó un comentario.MARINA M.
If you require customers to wear a mask which I agree then your service folks should wear one tooJose F.
Equipment is clean but not well maintenance Break squishy and sickie, steeling wheel jumping while drivingBoune K.
Your online services were very difficult and disappointing. Checking in took 20 minutes for the simple steps due to the â€œsystemâ€ not accepting my zip code and drop off would not allow me to complete the online process due to something with the location being on on my device. I spent over 30 minutes when I had someone waiting for me going through the directed steps over and over and my â€œlocationâ€ was never accepted and I was NOT able to complete my return online. Very disappointing and it seemed as if you just wanted the extra 20 bucks for not completing the check in online when it was impossible to do. Who wants to spend the time at the end of a move having to deal with the headache of checking in the vehicle. Dissatisfied completely with your online process.Mary C.
The website worked great and so did the in person service. We were completely pleased.Gary H.
El cliente no dejó un comentario.DANIEL B.
Everyone so helpful and friendly! Excellent experienceSHARMAINE W.
El cliente no dejó un comentario.FRANCISCO R.
I was totally satisfied Chris and Lynn at silo mini storage should be eligible for a raiseDarrell S.
Put up bigger signs location was a little difficult to findRONALD M.
El cliente no dejó un comentario.ROBERT R.
Everything was perfect from the receptionist to the equipment we rentedLIONEL A.
The only problem I had was trying to submit my return on line. The UHAUL portal did not recognize my location and I had to return the following morning in person. Agent was very pleasant and professional.Dulcy H.
El cliente no dejó un comentario.Laura K.
Staff was fantastic. Clean truck.JEFFREY C.
El cliente no dejó un comentario.Ahmed S.
Thanks again definitely be backJESSIE M.
El cliente no dejó un comentario.CECILIA Y.
Very reasonable rates and they keep a close eye on the RVs.Stan and Cheryl R. | Overall Experience
This was our first time renting from this location and it is the only location we'd like to rent from in the future! Chris assisted us and was absolutely amazing. The best service we've experienced renting a truck. Chris was extremely helpful, informative, nice, relatable... awesome experience. Moving is a stressful time, so not having to deal with issues while renting a truck is a blessing. It was quick and painless. Thank you! I would definitely recommend this location to all.JOSHUA G.
Excellent Service! Easy to drop off after hours definitely recommend!Julio D.
Great service. He was inundated with people all at once, and he worked through them all really well, patient, friendly and very efficient! Great service, thank you!!Brandon K.
Chris is AWESOME!! We were running late to pick up the truck so we called and he was so helpful and nice telling us its okay. We REALLY needed to pick up the truck on Saturday to move the rest of our home and he saved the day by allowing us to pick it up later than originally planned. Thank You so much Chris for your exceptional support and service.Bryana J.
El cliente no dejó un comentario.Brenda M.
I was sent to 1736 Herndon RD. Modesto,Ca. on a Monday 28th of September 2020. Only to learn they were not open for business, then I called customers services @ U-Haul, to be sent further away with mileage being 79cent a mile. I felt they could have got it right the first time. Extra miles, more cost to me. No value as a consumer. Robbery, at gun point. Pure robbery.kal M.
The team at this location was very professional and more importantly, very accommodating. I really appreciate the amazing customer service they provided throughout my move.Edward B.
Wonderful experience picking up, truly helpful staffJenny N.
El cliente no dejó un comentario.Manuel R.
El cliente no dejó un comentario.Max F.
Initially we used this storage for our RV and then a 10x10 storage unit also. The staff is friendly and helpful, the facility was always clean and never had an issue in anyway.ANTHONY G. | Overall Experience
Great place. Great people.Philip C. | Reservación
Servicio al cliente de excelencia.Privacy R. | First Impressions
Great customer Service. Very friendly. I would highly recommend this storage facility.Privacy R. | First Impressions
The people were very friendly and helpful and they had everything ready when I got there. would definitely recommendPrivacy R. | First Impressions
Our experience at Silo was very smooth, no problems at all. Staff was super friendly. The whole property is clean and well kept. Definitely recommend this facility to anyone!Privacy R. | First Impressions
Servicios adicionales en esta ubicación
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