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STACY F.
Customer Reviews for Sick With It Prints
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Person who checked me out had never done it before, fuel gage was reported higher then what was actually in the tank, I know this because when I started it up the low feul light came on it told me I had 20 miles to empty. When I returned it, after filling it up it said it had 40 miles to go.
Joshua B.Waited 2 hours after reservation time for someone to get keys. Unprofessional and dirty. Weird setup, too many buildings and much confusion. Would not recommend and will not utilize again.
Tia V.¡Gracias!
CHILA B.I used a 10ft box truck for less then 24 hours and I have been charged 3 times for it
DANIEL S.Getting the Uhaul through the online pick up took 45 minutes. The tire pressure was low on one side. There was no windshield wiper fluid so it took 15 minutes to defrost. It was a rough start.
Morgan C.Great customer service! And very helpful!!
Nicole M.Pickup was a hassle not what I ordered. Not ready when I ordered it. Got charged for the insurance which I declined and got overcharged for the truck because they didn't give me the correct one. Was going to rent a trailer this week following renting the truck but now going to go with another company.
AARON W.¡Gracias!
kevin R.Worker was friendly and chatted with me. The picking up and dropping off process was very easy.
Daniel H.Staff was friendly, helpful, and informative.
Ryan Z.Leave the lights on in the parking lot
Bradley S.The truck I rented only had 24k miles on it and ran very well. It looked like new still. Nice truck. A lot better than the junker I got from Penske awhile back.
Ron O.I got charged twice!!!!
CAMMY M.I don't really have any thing to say for improvement. The service was fast and friendly. He explained everything very well and answered any questions was very friendly. Good location!
Theresa C.Don't mess with success
Patricia M.Associate was very friendly, efficient, professional, and helpful I will use this location in the future if I need a truck
Patricia M.I forgot a trailer pin and the manager there let me borrow one. Very considerate. Thank you!
Alec C.Location was easy to find -just off highway. We used your online reservations with check-in and the truck was waiting for us, ready to go! It was clean & had the correct equipment that we ordered. Drop off was just as easy. Your website is easy to use Thanks!
Nicholas R.This site had engaging and helpful employees.
Patrick B.Better instructions
Jamarra S.U haul is trying to charge me for 2 days, when I had the trailer for 12 hrs.
Arlie E.Customer Service is Excellent!
James P.Friendly, very helpful Rep at this store. Made my rental an easy process. Will go back there again, I'd give 5 stars to this u-haul store because of the customer rep's excellent service, knowledge and helpful demeanor . Thank you for the great experience
glendon W.I was charged for an insurance that I did not want and was told it would be refunded when the equipment was returned this did not happen I will not rent from them again
Michael C.Friendly, professional & efficient service
Sara L.Ignoring the fact that your website is a giant banana nut fucking mess, the man running your uhaul location at Sick Prints is a cave person with some really dated opinions on young people and police officers. Get your shit together uhaul.
Steve C.Amazing employee funny as hell too
Patricia K.Tony is a real nice guy.
JD P.Truck was available, no hassles to rent! Truck used, returned! Excellent service even with a pandemic!
Jeremy M.Sales representative was making him self available, but at a very safe distance to protect him and us. You could just tell he was very helpful nice guy!
Michael N.Location was great, but U-Hauls website needs to be more clear and more user friendly it's very confusing.
Robert M.I tried to rent a 12' trailer. The Uhaul down the road is closed and has the equipment. This one doesn't have the equipment and refuses to go get it from the other one because "they don't drive". How can you rent drive-able vehicles without being able to drive.
Bradly G.This was the 2nd time I rented at the location. I was very impressed how nice the service was on my first time. The second WAS NOT THE SAME. I got there and there was a sign saying the building was close. I opened the app and entered all info including payment information. The app asked me to confirm the pickup and I did. It asked me for Drivers License and tag information... I entered everything. The app gived me the video instructions to pickup the bike trailer and I followed the instructions. It told me to check the lights and brake lights and I did. All good to go (so I thought) 3 hours later I got to the lot to bring the trailer back... the U-Haul manager or representative told me that I had taken the trailer illegally... “What???†I said. He said that I had to wait for them to dispatch the trailer. I showed my order record and he said I was wrong... I had all the information and proof of the rental. He called someone and told me that I needed to call U-Haul because they had me as illegally taking the trailer. I offer to do any paperwork there and he said there was nothing he could do. VERY FRUSTRATING. He said the lines were busy and that he could not talked with anyone. He told me to go home and that someone would called me in a few hours. NO ONE CALLED. I had to call... NO WAIT TIME. Spoke with a rep and he said he needed to call the local office. I waited and he said I was going to get a call back... No one called again. Today, I got charged my account for more than I authorized with coverage (that I did not requested) short after that I got an invoice as if I had ordered TODAY. I do like U-Haul, however there should be a way for me to approve the charges before they are able to charge my account. I called and requested my credit for the difference and I did got it. As I said, like U-Haul but NOT the fact that I was charged more than what I had authorized.
Juan R.Joe was the most excellent customer service rep I have ever met. He was very attentive of my needs,courteous,and layer attention to every detail.
richard O.Tony was pleasant to work with
Elijah E.Tony was really nice from the moment I stepped foot on the property. I had called to let him know I was at a different uhaul location that wasn't opened yet. It wasn't too far from his location and he waited outside in the cold to greet me. While doing the paperwork explained everything which was helpful . He hooked up the trailer double checked it made sure brake/tail lights worked. He used a fail safe method of securing the trailer safety chains that I'm going to use from now on. Definitely referring to this location.
David W.Staff was friendly and cheerful. Truck was in good condition. Cats (Army and Myrtle) are sweethearts.
Melinda L.I was treated very well through my entire rental experience.
Stephen R.The gentleman running this U-Haul location was very kind and friendly. When I need another U-Haul I will be coming back to this location.
Michael A.The parking lot is awful.
Jeffrey G.Tony was very helpful and made the moving process a little easier for us. We need more people like him around in these type of positions. 5/5 would recommend
Jeffrey R.Very friendly, hooked up the Auto Transport quickly out in the cold. I was on my way in no time.
Matthew C.Great customer service, detailed and ensured on the safety of his equipment also very polite and easy to work with.
Dalton G.The keys were not in the Dropbox. I looked four times for 20 minutes. Then the man at the desk laughed at me and said, “yes they are. I always put them there. Did you look hard?†I went back outside again and the key was there. He was playing games with me, which I do not appreciate. It was unprofessional and uncalled for. It was below 30 degrees out and I searched for over 20 minutes to find the keys while he laughed inside with other customers at me. Then told me the truck was only $30-40 with tax since mileage is unlimited m. Yet, my total bill was over $120.00 because you charge $0.99 per mile. I would not have rented a truck had he disclosed this when I called him on Wednesday to reserve it. I am very dissatisfied with my service at U-Haul.
Natalie T.Everything. Was great. Upscale service and very friendly staff.great overall experience. Gracias.
Donyea W.Their was some confusion during billing, and Tony and the guys took care of the problem. Everything was great. Very friendly and funny.
nicholas J.Everything went smoothly and staff was awesome
Christina P.I had dropped off a unit here before. Very nice people and early access worked out great for my project. Close to airport as well if needed. Explained everything a d a safety check before leaving that most places do not do. Well done.
Peter C.Exceptional
david C.Ordered a dolly and never got it but was charged for it. I'm going to think twice before using the app check in.
Curt M.