Customer Reviews for Shortys Bear Safety Svc
(Distribuidor de U-Haul del vecindario)

321 comentarios

2801 S Osage St   Amarillo, TX 79103

(806) 379-9443

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(806) 379-9443

2801 S Osage St
Amarillo, TX 79103

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

brandon M. 
Clasificación:
5.0

The vehicle was not safe to drive no power steering and blinkers not working properly

Mona B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam H. 
Clasificación:
5.0

I was charged for a dolly that I never seen or used! 😡

Lisha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill W. 
Clasificación:
5.0

This is my 2nd time coming here and it's great customer service, rental was quick, easy, would recommend.

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina M. 
Clasificación:
5.0

Ron was awesome!

Richard B. 
Clasificación:
5.0

Gentleman was very helpful. Made sure there were no problems. He was very nice.

Jody W. 
Clasificación:
5.0

None everything was great

Miguel M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL S. 
Clasificación:
5.0

Very friendly service

MICHAEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTONIO G. 
Clasificación:
5.0

The staff was very friendly and helpful, had no issues picking up the u-haul or dropping it off.

JEFFERY R. 
Clasificación:
5.0

The lady that checked me in and out I picked up and dropped off at same location..she was very helpful and super nice. Had a small issue with billing and she took care of it right away to avoid any potential problems. Very professional ..as stressful As moving can be it was nice to not have to worry about this part of it I will go nowhere else anytime I need a uhaul

Clayton M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Russell S. 
Clasificación:
2.0

Shop does Uhaul as a side job and it shows. Trucks don't seem to be checked or cleaned on interior, our truck seemed alright until our first stop. Upon exiting we were covered in dog hair and did not have pets traveling with us. Keys were not in correct lockbox and required assistance which defeated the contact less Covid-19 precautions pushed with making me check in online.

Juan H. 
Clasificación:
5.0

Nothing customer service was excellent!

Ashley M. 
Clasificación:
5.0

We dropped the keys off at the Amarillo location, it was after hours, didn't talk to any representative. But got an email right away the next morning. Very professional.

MITCHELL M. 
Clasificación:
3.0

Improve your truck share instructions! If you don't get there in a 15 minute time frame and the place is closed you are NOT getting your rental! (Never saw that in the fine print, if there is any fine print). No one around and the U-Haul 800 number is no help, no one available! Extremely inconvenient so you better plan very well with no variance in your schedule at all. You're stuck until regular business hours, should be a plan B after hours. Not impressed with truck share option, hopefully they improve on that. Luckily the pickup location had construction going on over the weekend and we were able to catch someone at the location... otherwise shit down until Monday 😵

James L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassie B. 
Clasificación:
1.0

I had to go here to pick up a trailer that was not ready and take it to a different uhaul location. Have your shit ready!

Samuel M. 
Clasificación:
5.0

Ron was vary polite and professional

Walter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda B. 
Clasificación:
5.0

Super friendly folks, knowledgeable and professional. I'll definitely use them again if needed! Thanks. JM

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASEY C. 
Clasificación:
5.0

The staff was amazing

Kandrea J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina G. 
Clasificación:
5.0

Very friendly

Adam G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

Customer service was very good. Easy in and out location.

Don L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virgil T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Autum P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie M. 
Clasificación:
1.0

I was overcharged. Ron, at Shorty bears told me that if I had the truck back before Monday at 7:30 in the morning, I would only be charged for one day. I was charged for two. I also rented the $19.95 a day can and was charged $79. A day. Also my receipt shows 101 and the amount taken was $179. I will never use you again and am on my way to my attorney right now

Dana P. 
Clasificación:
4.0

Nada

Kelly C. 
Clasificación:
5.0

I love Shorty Bears. Always friendly.

Sarah S. 
Clasificación:
5.0

Great customer service and easy transaction

james G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

Everything was so easy. Shorty's Bear Safety did an outstanding job, they made everything so easy and very professional. Outstanding Job Guys. Thanks

JOE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W. 
Clasificación:
4.0

U-Joints were making noise was afraid the drive shaft was going to come APART. More attention needs to occurs. Otherwise MY trip from Amarillo, Texas to Carrollton Texas was uneventful

David M. 
Clasificación:
4.0

Everything was super AND your PEOPLE VERY professional l would highly recommend you folks to everyone l come in contact with. Thank you very much. DAVID McCormick.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dondra H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger O. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
4.0

List the photos needed on return by mobile phone before you ask questions. I had to start over 3 times to take photos. I just gave up and dropped the keys in the box.

carmen J. 
Clasificación:
2.0

El cliente no dejó un comentario.

Shawn H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley S. 
Clasificación:
5.0

Shorty Bears was great! Very friendly and helpful staff! Thanks for getting me on the road safely!

Nicole F. 
Clasificación:
5.0

There is no improvement on perfect. This team went above and beyond what anyone could expect. They actually made moving acceptable. Ron was fully prepared and always one step ahead. Friendly, professional and fast. If your in Amarillo- this is the only Uhaul location you will ever need. Go see for yourself. You won't be disappointed.

Kimberly M. 
Clasificación:
5.0

Very friendly and helpful employees. Got me set up right away without any problems.

Chris G. 
Clasificación:
5.0

El cliente no dejó un comentario.

glen K. 
Clasificación:
5.0

These two gentlemen were extremely helpful and polite. It was an extreme pleasure returning the tow dolly here.

Jennifer J. 
Clasificación:
5.0

My experience with Shorty Bear's Uhaul location was hands down the best experience I've ever had- and I've been a Uhaul customer going on 30 years. Ron was professional, pleasant and courtious. Thank you. Thank you Kimb McClure

Kimberly M. 
Clasificación:
5.0

Very nice and friendly people

glen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aurora T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
3.0

The truck tried to overheat the entire trip!

Chris G. 
Clasificación:
5.0

Shorty's Bear were a lifesaver. They were able to offer me a truck when another location failed to provide one.

Sheila S. 
Clasificación:
4.0

Again- nothing wrong with either location but we got a mixup and when we had to contact customer service the woman we talked too was disrespectful and rude. We were given so many run arounds. Things felt as if they weren't adding up and customer service just brushes you off. Save your money and rent and trailer and just make multiple trips if you have too, it's what we ended up having to do anyway.

Jacob L. 
Clasificación:
4.0

El cliente no dejó un comentario.

lynnda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darwin L. 
Clasificación:
1.0

Charged 2 times and was never correct amount, emptied my account and did unauthorized transactions to cover up mistake diedra and Tammy both had attitudes and continued to tell me to deal with it and it wasn't U-Haul employees at fault. Their attitude on both conversations were bitter and rude. Conflict with cards charging pick up were never resolved.

JOSEPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B. 
Clasificación:
5.0

They were very helpful and friendly

erma E. 
Clasificación:
4.0

The hydraulic lift for the trailer broke and we had to pay for it as "damaged." It was obviously a wear and tear issue. I find this grossly unfair.

colin C. 
Clasificación:
5.0

Gracias

Brad L. 
Clasificación:
5.0

Went above and beyond my expectations. I left my garage opener in the truck and they called me immediately to let me know they had it. Customer service was top notch.

Erika N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keiara J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Addie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

synclair D. 
Clasificación:
4.0

Stay as is. Thanks

charles S. 
Clasificación:
3.0

Although they were very friendly, the dolly had one issue - the rubber pieces that held the chain hooks secure was dry rotted on both the trailer chains and the chains used to secure the car. While traveling down the interstate, passing cars signalled me of an issue with the trailer. one of the chains had come undone because the rubber had apparently came apart. It was not the best situation to be pulled over on the side of a busy interstate tying up loose chains as traffic passed close by. Improve by taking care of the little things like this.

Grant F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kari H. 
No se han enviado comentarios para esta ubicación.

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