El cliente no dejó un comentario.Jo A.
Customer Reviews for Shields Express Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Good servicejaswant S.
El cliente no dejó un comentario.Linda M.
El cliente no dejó un comentario.Elton H.
El cliente no dejó un comentario.Eric B.
El cliente no dejó un comentario.CHRISTOPHER S.
El cliente no dejó un comentario.Richard F.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Kenneth B.
My equipment was not ready. I was sent to another location. I was not credited the $50 dollars you promise customers for the inconvenience. It's a lie. At the second location I signed a waiver for no rental insurance yet they proceeded to charge me for insurance AFTER I LEFT as if I wasn't going to notice. I had to call the main uhaul phone number to get this charge removed- phone wait times are substantial. I was called by uhaul and was told they were gonna refund me everything for the negative experience- that never happened, I paid all charges.Ezequiel R.
Had no dollys, moving padsâ€¦.the truck battery died twice and I have to have a friend come jump me. And I was charged a fuel fee? I brought the truck back with more gas. And I was secretly chargedLarry G.
El cliente no dejó un comentario.elizavath R.
El cliente no dejó un comentario.Drew M.
El cliente no dejó un comentario.sharon W.
El cliente no dejó un comentario.KAWALJEET S.
Everything perfect.gurjeet M.
LOWER YOUR PRICES!!!!!! You are taking advantage of all of us fleeing California.WILLIAM J.
El cliente no dejó un comentario.beatrice S.
Very friendlyPhyllis E.
Store Representative provided excellent service was very kind . GraciasBeatrice S.
El cliente no dejó un comentario.Ashlie O.
El cliente no dejó un comentario.Penny C.
Sam very friendly and helpfulScott M.
Prompt friendly service!! Very helpful! Will definitely be back..David M.
El cliente no dejó un comentario.Gilbert C.
Get better communication with staff running the traffic department. They don't seem to know what they are doing in that department. Other than that this location was a good experience.Noe A.
El cliente no dejó un comentario.Michael A.
The person that hitched up my trailer didn't even hook it up tight and we had to tighten it down after we got home. Also the safety chains were too long and had to be twisted up in order to not drag.Jodene H.
Parking is tight but I am sure it has nothing to do with uhaul.mike C.
Staff was very nice and helpful with all of the needs would recommenddesiree danielle A.
El cliente no dejó un comentario.SABINA H.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Michell R.
When I went to pick up the rental, the employee still had to sweep it out and "didn't know" that I requested and paid for a basic utility dolly. I didn't check the back of the truck before leaving, but realized it wasn't there once I had already gotten back to my apartment. When I called to ask about it, the employee told me he didn't know what we had ordered so that's why it wasn't there, but I could go back and pick up the dolly later. I got so caught up moving and found one, I didn't end up going back after all. Upon dropping off the rental, I received a phone call about 10 minutes afterwards asking the whereabouts of the utility dolly. I had to assure him multiple times that I didn't receive one in the first place because he didn't seem to believe me. He even tried to insinuate that I had gone back and he "remembered", but I know for a fact I did not. He also sounded like he was going to credit me $7, not cite me. I don't think this was professional and not the customer service I expected.Megan T.
Irma was great very helpful, an Raymond over at the first Uhaul I went who made the reservation for me because he didn't have the size trailer I needed now that was above an beyond. Thank you allVIRGINIA G.
Be sure the truck you rent is the one you're driving. I had a discrepancy with mine and was told to go ahead and take it. Then when I brought it back I was charged for gas I didn't use because of this. The guy I rented it from was out of town and claimed he didn't know anything about this transaction! Not very professional.sherri L.
overcharged me $300Rose E.
El cliente no dejó un comentario.Ashley T.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Lance D.
El cliente no dejó un comentario.Francisco S.
El cliente no dejó un comentario.Alvia M.
El cliente no dejó un comentario.BILLY W.
El cliente no dejó un comentario.Carlos T.
Person who helped rent the uhual didn't know how to rent out the trailer. She don't know how to help put the trailer on the truck either. The trailer was dirty!Nevada M.
El cliente no dejó un comentario.erica P.
Great customer service. Pleasant and very knowledgeable.MARK G.
El cliente no dejó un comentario.Alexander S.
El cliente no dejó un comentario.star C.
You self check in is ridiculous. 1min late and your account is lock out hard to attach lease contract. I tried to go to a location in Fresno on Parkway and they were on a 3 hour lunch break.Andrew E.
El cliente no dejó un comentario.jason P.
Nothing he was great. He knew how many miles to the t. Very friendly â˜ºï¸.Doreen P.
From checking online to drop off to checking out the whole experience was absolutely terrible. I'm glad I have movers for my move because I would hate to have to use Uhaul again anytime soon. This is not just directed at the person at the location but them and uhaul collectively made this experience awful for me. Glad it's over.Matthew P.
I rent a u-haul truck from a supdealer in a store and they give me great service .Joseph Z.
El cliente no dejó un comentario.RUDY V.
El cliente no dejó un comentario.David L.
The Gentleman was kind and polite very helpful Thank you moving is stressfulTheresa A.
This is the best place to rent from in Fresno! Kind, courteous and knowledgeable about the process. This was not my first time here and definitely will not be the last!Nanette T.
Coustmer service was awesome 🤩Gaurav L.
El cliente no dejó un comentario.Rosie V.
El cliente no dejó un comentario.JOSEFINA M.
El cliente no dejó un comentario.Celestina O.
The store opened late, which made me late meeting my movers. The clerk was very unorganized and not helpful at all.Nicolas D.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.Nathalie M.
El cliente no dejó un comentario.Elisa K.
Great service. In and out!Patricia C.
Better trainrobert H.
Sam the Uhaul Associate, also known as scam artist. He said first 30 miles free, after that 40 cents per mile. He never gave me anything in writing. He scammed me for $189.59.KATRYTAE M.
El cliente no dejó un comentario.Raquel P.
Very helpful, assisted me with backing in trailer, attentive, patient and super fast checkout! ¡Gracias!Brandon O.
El cliente no dejó un comentario.Alexander T.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.tracy A.
The clerk very nice funny and helpful😊Jo Ann D.
El cliente no dejó un comentario.Nicholas M.
El cliente no dejó un comentario.Yanet S.
It was a good experience. The store clerk was awesome!STEPHANIE V.
Got to the location and the person who does the U-Haul rentals was not there. Waited over 10 minutes passed the original check in time just to receive the keys. I was highly disappointed and will not rent from this location againLeonard M.
Everything was greatluis A.
El cliente no dejó un comentario.Melissa M.
El cliente no dejó un comentario.Violet M.
everything is in good condition ,, fast to rent them and the price very good ,, thanks, I will rent in that place again ,,,Jose R.
El cliente no dejó un comentario.Dustin G.
THE GUY IS A VERI Y GOODPERSON THIS IS GOOD WORKER UHAULMiguel B.
El cliente no dejó un comentario.Alfredo Z.
Sam has great customer service and explained in details...thanks againJose P.
El cliente no dejó un comentario.Ray D.
The person in charge of the place was rude and not very helpful and one of the lights was out and they already know about it and didn't get it fixed before we got there to pick up we had to do it ourselves.Jessica M.
I thought the transaction went very smooth Fair and this place of business was very informative efficient and helpful to my needs I will use them again in the near futureMichael L.
El cliente no dejó un comentario.Bhupinderpal S.
El cliente no dejó un comentario.JUAN M.
El cliente no dejó un comentario.MICHAEL M.
Nothing. The store owner sam was respectful and an all around good guy. I would recommend everyone to go to his location for a u-haul.Anthony T.
El cliente no dejó un comentario.Cecil D.
El cliente no dejó un comentario.Amanpreet S.
El cliente no dejó un comentario.Bhupinderpal S.
Rental person was friendly, professional and considerate. Explained all charges and rules. Would use this location again. Gracias.marcus S.
The representative who helped me was really good. He really made me feel comfortable and had everything ready for me. This was my first time renting a Uhaul and I was nervous to drive it. He gave me some useful advice and it definitely helped to calm my nerves. He made a difference to my whole experience!Nancy C.