Customer Reviews for Sherwood Stone
(U-Haul Neighborhood Dealer)

26 comentarios

11611 SW Waldo Way   Sherwood, OR 97140
(No after hour drops)

(971) 252-2000

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(971) 252-2000

11611 SW Waldo Way
Sherwood, OR 97140
(No after hour drops)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

joseph A. 
Clasificación:
5.0

Kellman was super! I was exhausted from moving and frazzled because I hadn't found a gas station nearby. Kellman was calm, understanding, helpful, and patient.

Gina G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Harry H. 
Clasificación:
5.0

Great location, staff was very friendly and helpful.

James C. 
Clasificación:
3.0

There was a handwritten note saying they were closed the 27th only. Just leave the truck & no comment as to handle the key return. So we electronically submitted pics & info to the uhaul site. Locked the truck & left the keys under the mat at the front door.

Jack W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah H. 
Clasificación:
5.0

Great personal employee. Nice and helpful

Steve R. 
Clasificación:
5.0

Very nice folks to deal with. Well done!

Dale A. 
Clasificación:
1.0

Was charged for 7 days only had it 1 day. truck wasn't able to lock in the back - no key was given. charged for items in truck that were not mine due to it not locking, charged cleaning fee when truck was clean. Been a long time customer and am very unhappy

Michelle R. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS G. 
Clasificación:
5.0

All good

Jason B. 
Clasificación:
1.0

Clean the truck! There was garbage and old potato chips scattered in cab of truck. Then I was charged for 6 gallons of gas, which is funny as I only drove 39 miles AND I filled up the gas dank prior to turning in. I've left messages at this location to discuss my refund of fraudulent charges, not surprisingly I'm not getting a return call. Guess I'll have to contact my credit card to contest charges.

Heather D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grady N. 
Clasificación:
5.0

Very friendly and punctual.

Chris H. 
Clasificación:
2.0

The girl that helped me was appeared bothered I was even there. I had to ask her if she was ok or if I was bothering her. It was weird and made me feel unwelcome and uncomfortable. Spending $300 on a trailer was hard enough to swallow but to feel completely unwelcome made me wish I had spent my money somewhere else. Which I will next time.

Neil B. 
Clasificación:
4.0

Equipment worked well for my needs. I took the trailer back the same day rather than the next day because I finished with it sooner than I than I thought I would. I arrived at about 5:15pm and no one was there. I dropped the trailer off and tried to get ahold of customer service by text with no reply. I then tried to call and waited on hold for about 45 minutes with no answer. I then attempted to use the chat feature but after several minutes I left the computer for a few minutes and when I came back the chat had responded by sending me a copy of the contract. I already had that! I went back the next morning at 7:30 am when they opened and the guy had no information about the trailer being returned. He thank me for coming by and letting him know and said he would report as being returned. This is the third time I have rented this equipment from U-Haul in the last year or so. Customer service should be staffed adequate. Rating would be POOR for that part of my experience.

LYNN U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew F. 
Clasificación:
3.0

The gentleman was very kind and personable, but the transaction took 45 mins for a reservation I had already booked.

Shaun M. 
Clasificación:
1.0

There was no clear marked place to drop off the keys and I ended up having to lock them in the car. Nobody was in the office or anywhere near it. Nobody spoke English or could direct me to where the U-Haul drop off was and it felt unsafe and was not well lit. No one knew what I was talking about when I asked about the U-Haul even though there was a row of them parked.

NICHOLAS P. 
Clasificación:
4.0

This was an odd spot to pick up and leave my car overnight.

Lynne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leif B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josue B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fernando P. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris W. 
No se han enviado comentarios para esta ubicación.

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