Customer Reviews for Shelter Insurance Preston Page
(U-Haul Neighborhood Dealer)

65 reviews

1401 S Santa Fe Ave   Chanute, KS 66720

(620) 431-6980

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(620) 431-6980

1401 S Santa Fe Ave
Chanute, KS 66720

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

trefor Francis 
Rating:
5.0

Customer did not leave a comment.

Garrett LaRue 
Rating:
4.0

Customer did not leave a comment.

Moses Moore 
Rating:
4.0

Customer did not leave a comment.

Cynthia Harrison 
Rating:
3.0

Did not leaving vehicle without someone there

Robert Groth 
Rating:
3.0

The address and the drop off point are in a giant parking lot so the GPS reflects that the areas are not the same

David Boyea 
Rating:
4.0

Customer did not leave a comment.

Jennifer Darby 
Rating:
4.0

Everything was simple and easy

Thomas Reitz 
Rating:
5.0

Customer did not leave a comment.

Brookelynn Gilreath 
Rating:
5.0

Customer did not leave a comment.

SCOTT PALSER 
Rating:
5.0

Customer did not leave a comment.

Tom Swafford 
Rating:
4.0

Customer did not leave a comment.

John Gard 
Rating:
5.0

Customer did not leave a comment.

Michelle Bradfield 
Rating:
5.0

Customer did not leave a comment.

Douglas DeNoon 
Rating:
5.0

Customer did not leave a comment.

Tina Lewis 
Rating:
5.0

Customer did not leave a comment.

Brian Smith 
Rating:
5.0

Customer did not leave a comment.

Lee Stanaland 
Rating:
4.0

This location is great. The Thayer location is horrible. I had reserved a smaller and cheaper truck. Pickup was a nightmare and customer service was a nightmare. I decided to see if I could last minute rent from Chanute and they came through. It was smooth and easy. I would not recommend Thayer location. Go with Chanute location even if they don't have right size available. It's worth it and you'll be happy you did.

SONIA TURNER 
Rating:
5.0

Everything worked well

trefor Francis 
Rating:
5.0

Customer did not leave a comment.

Linda Roseberry 
Rating:
5.0

The facility was close for Veterans day and weekend so no I did not have physical interaction. I used the one line return website to return truck

Lynn Gorrell 
Rating:
5.0

Very good location, employee was helpful.

John Gaussoin 
Rating:
3.0

Customer did not leave a comment.

Steve Buchanan 
Rating:
5.0

Great experience

trefor Francis 
Rating:
5.0

Guys were very helpful with everything and very friendly

JENNA STUM 
Rating:
5.0

Clean the outside of the trucks

Jacob Vest 
Rating:
5.0

Everything was great!

Andrew Schultz 
Rating:
5.0

Customer did not leave a comment.

greg barker 
Rating:
5.0

Customer did not leave a comment.

DAVID WHITAKER 
Rating:
5.0

Customer did not leave a comment.

Tiffany Geillim 
Rating:
5.0

They were awesome and helped me get all my rental needs taken care of for my long haul to Florida. Couldn’t ask for better customer service. I would highly recommend this location to anyone that needs assistance with rental equipment for their moving needs. Shelter Insurance location in Chanute, KS.

Jacob Neely 
Rating:
3.0

Customer did not leave a comment.

Jeremy Jordan 
Rating:
5.0

Customer did not leave a comment.

Peggy Papon 
Rating:
5.0

Preston went above and beyond to help make my rental easy. I am tremendously appreciative of his help and his professionalism. I will continue to deal with him and his office for any future rentals. I do wish the check in on the computer was easier. But thanks to Preston, I was able to navigate things with a lot of help from him. Great service provided!!

David Petersen 
Rating:
5.0

Customer did not leave a comment.

Andrew Schultz 
Rating:
5.0

Truck broke down. Location had keys set up so I could swap truck out at anytime. U-Haul corporate refused to help me in a way besides “guess you’ll have to swap it out on Monday” nothing we can do

Donovan Kimmer 
Rating:
5.0

Customer did not leave a comment.

Ashley Ramos 
Rating:
4.0

Customer did not leave a comment.

Joshua Grayson 
Rating:
5.0

Customer did not leave a comment.

andrew dodson 
Rating:
5.0

easy to get to. no troubles

Andrew Schultz 
Rating:
5.0

Customer did not leave a comment.

JANICE PIATT 
Rating:
4.0

Customer did not leave a comment.

tammy Hinman 
Rating:
5.0

Customer did not leave a comment.

ANDREW SCHULTZ 
Rating:
5.0

The staff was highly efficient and professional. I will definitely rent from the place again.

JAMES BLAIR 
Rating:
4.0

The mobile sign in was terrible, took me around a one and a half hours to sign in, this to me is unexceptable, it put me behind schedule. everything else was great.

Bryan Baxter 
Rating:
2.0

Customer did not leave a comment.

Johnathan Titmus 
Rating:
5.0

Customer did not leave a comment.

James Senyard 
Rating:
5.0

Customer did not leave a comment.

TERRY PIPER 
Rating:
5.0

Pick up was quick and had help hooking up the trailer. Drop-off was quick and had help unhooking the trailer.

JAMES BLAIR 
Rating:
5.0

Preston was very accommodating and made the experience very enjoyable.

ALAN LADD 
Rating:
5.0

Customer did not leave a comment.

Khiera Almanza 
Rating:
4.0

Customer did not leave a comment.

BART CHANEY 
Rating:
5.0

Customer did not leave a comment.

John Tuck 
Rating:
5.0

Shopkeeper at this location was super nice and very helpful! I needed a trailer to take cross country at the last minute and he was more than willing to help me out and get me going.

Alan Almond 
Rating:
5.0

Customer did not leave a comment.

Jason Gard 
Rating:
5.0

Great Business and Great People!

DELBERT DANGERFIELD 
Rating:
5.0

Customer did not leave a comment.

Rhonda OBrien 
Rating:
5.0

I rented in Olathe and had to drive to Chanute to pick up. I was told I could drop off in Manhattan Ks. The Manhattan location at 425 Yuma street in Manhattan Ks is terrible. The man operating that location should not be a uhaul dealer. Very unprofessional very dirty office. Was told that I would be charged an additional 50 to drop off at the Manhattan location. We kept trailer and dropped off in Olathe. Olathe is very well organized and nice to work with. I will not rent again from uhaul due to the run around I received.

KIM REHAGEN 
Rating:
5.0

Customer did not leave a comment.

Rocky shore 
Rating:
5.0

They did a great job and would use the again.

JEFF SAUBERS 
Rating:
3.0

Customer did not leave a comment.

Terrill Deaver 
Rating:
5.0

Customer did not leave a comment.

ERIC PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

Georgia Oldham 
Rating:
5.0

Customer did not leave a comment.

JASON COSTIN 
Rating:
4.0

Add U-Haul Information to the locations after hours Voicemail greeting. Wasn't sure I had called the right location. However, the location did call as soon as they were open and were excellent to work with.

John Hutchison 
No reviews have been submitted for this location.

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