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Tiffany G.
Customer Reviews for Shelter Insurance Preston Page
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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They were awesome and helped me get all my rental needs taken care of for my long haul to Florida. Couldn't ask for better customer service. I would highly recommend this location to anyone that needs assistance with rental equipment for their moving needs. Shelter Insurance location in Chanute, KS.
Jacob N.Preston went above and beyond to help make my rental easy. I am tremendously appreciative of his help and his professionalism. I will continue to deal with him and his office for any future rentals. I do wish the check in on the computer was easier. But thanks to Preston, I was able to navigate things with a lot of help from him. Great service provided!!
David P.Truck broke down. Location had keys set up so I could swap truck out at anytime. U-Haul corporate refused to help me in a way besides “guess you'll have to swap it out on Monday†nothing we can do
Donovan K.easy to get to. no troubles
Andrew S.The staff was highly efficient and professional. I will definitely rent from the place again.
JAMES B.The mobile sign in was terrible, took me around a one and a half hours to sign in, this to me is unexceptable, it put me behind schedule. everything else was great.
Bryan B.Pick up was quick and had help hooking up the trailer. Drop-off was quick and had help unhooking the trailer.
JAMES B.Preston was very accommodating and made the experience very enjoyable.
ALAN L.Shopkeeper at this location was super nice and very helpful! I needed a trailer to take cross country at the last minute and he was more than willing to help me out and get me going.
Alan A.Great Business and Great People!
DELBERT D.I rented in Olathe and had to drive to Chanute to pick up. I was told I could drop off in Manhattan Ks. The Manhattan location at 425 Yuma street in Manhattan Ks is terrible. The man operating that location should not be a uhaul dealer. Very unprofessional very dirty office. Was told that I would be charged an additional 50 to drop off at the Manhattan location. We kept trailer and dropped off in Olathe. Olathe is very well organized and nice to work with. I will not rent again from uhaul due to the run around I received.
KIM R.They did a great job and would use the again.
JEFF S.Add U-Haul Information to the locations after hours Voicemail greeting. Wasn't sure I had called the right location. However, the location did call as soon as they were open and were excellent to work with.
John H.