All things regarding the truck that is rented, play, of course, the most important role in the customer's rental experience. But also is the experience provided by the U-Haul rental agent of which I thought was outstanding by Sandy there in Shelbyville, IN.Cary W.
Shelby Pride Yard Barns
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Carl C.
El cliente no dejó un comentario.Dwight W.
El cliente no dejó un comentario.MICHAEL R.
El cliente no dejó un comentario.DENNIS G.
El cliente no dejó un comentario.CHRISTOPHER T.
Running lights were not working.Warren R.
El cliente no dejó un comentario.Christine P.
Sandy is great. Nice and on time.VICTOR H.
Only issue that I had with this location is that when I went to pick up the trailer there was no one there. I called and they came right over within a few minutes. Wonderful to talk with the lady there that took care of me. Although the trailer was an older one it pulled extremely well, best trailer that I have ever towed from U-Haul.John F.
El cliente no dejó un comentario.Melissa W.
El cliente no dejó un comentario.James M.
Thank god for this location, the lady stayed an hour and a half after the store was supposed to be closed on a sunday during the coronavirus. This lady was a savior as i was 5 hrs from home and stranded on the side of the road.Kevin O.
El cliente no dejó un comentario.zachary H.
I have used u haul before, but this was the very best experience ever. I would not go to any othervdealer. They are number one!Dana M.
Poor trailer hitch hook-up knowledge per U-Haul specs.STEVEN H.
WE have rented 3 car transports From 3 different places, in the last 3 weeks. Everyone of the places had problems with U-haul website. Even with doing the pre-checkout, it took close to an hour. The ratchet latches were rusty and the hooks were missing the rubber locks. Wheel Fender was hard to get out of the way.MARK Z.
El cliente no dejó un comentario.John S.
service was great!Frances B.
El cliente no dejó un comentario.David K.
There's not even a proper office, just a cold shed. The truck was filthy and the front bumper heavily damaged.Rick W.
El cliente no dejó un comentario.carl W.
El cliente no dejó un comentario.RUSSELL G.
ck out system is a little more complex than it needs to be. Were it not for the helpful agent at the site, Im not sure things would have gone as smoothly. Skip the picture taking at the end and everyone else's life will be easier!Angela H.
El cliente no dejó un comentario.Jan J.
In location for return vehicle was no one onsiteCarlos F.
El cliente no dejó un comentario.Jennifer E.
There was no one there when we dropped off but that was okay since the online return was easy to use....the did give me a follow up call once they came in and were pleasant and thanked me for using them.Kary B.