El cliente no dejó un comentario.John L.
Customer Reviews for Sheds123
(Distribuidor de U-Haul del vecindario)
Roxboro, NC 27573
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 8 a. m. - 5 p. m.
- Mar.: 10 a. m. - 5 p. m.
- Mié. -vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 1 p. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The employee was pleasant and efficient with the check in.Mark R.
El cliente no dejó un comentario.Don P.
El cliente no dejó un comentario.Mike B.
Again nobody was there for me to drop off. Have someone at the pick up location and drop off.Chris C.
El cliente no dejó un comentario.Steve C.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.Franklin T.
El cliente no dejó un comentario.SCOTTIVAN H.
The lady running the office was very nice. And the rental agreement was handled very quickly and efficiently.Harold B.
El cliente no dejó un comentario.James T.
the on line program is really bad and every time i called the 800 number they messed it up. They gave me a truck over an hour from where i wanted to pick it up adding 2 hours more drive time for me and letting me know less than 24 hours from when i was going to pick it up So i picked it up local and drove it empty 5 hours and then back full. You need to find a better way to make trucks accessible and easier to pick up where you want to. Everyone seemed like it wasn't a big deal for me to have to drive an extra 100 miles and 2 hours time. Maybe they should have gone and gotten it and brought it to where i wanted to pick it up since they didn't see problem with it. The local person, Shelby, was awesome and was able to fix all the problems others created.kay F.
El cliente no dejó un comentario.ROLAND J.
El cliente no dejó un comentario.Jacob H.
El cliente no dejó un comentario.Franklin T.
Shelby is wonderful to work with. She made everything go so smoothly. She did everything she said she would do and was a pleasure to deal with. She was "EXCELLENT".Ronnie G.
My issue is with the company not any location. My reservation did not mean anything. I was given the wrong truck, at the wrong location, with the wrong equipment. This made moving much more stressful. I will use Budget from now on.Steve B.
El cliente no dejó un comentario.Larika B.
El cliente no dejó un comentario.donald L.
El cliente no dejó un comentario.Guy C.
El cliente no dejó un comentario.STEVENA S.
El cliente no dejó un comentario.CHERYL S.
It's not this location review it's the company overall. Uhaul reservation system is useless. Why even have a reservation system if you can't deliver on reserving trucks for people that try to reserve one; that is your business, logistics. If you can't provide on reservations then you shouldn't take the reservation; or give a bigger window of return to allow for margin of error. I reserved a 20' truck a full week in advance to be notified the day prior around 3:30pm that truck won't be avail for 11 am pickup, but a larger truck 26' at a different location but only avail a 1pm, to arrive on time and have no truck which was not due back until 2-3 hours later. Then, had to drive another 45 min. out of my way to get a 15' truck, to find out there was no appliance dolly at that location, drive yet another 40 minutes out of my way again to gather the appliance dolly from that location then finally to my location intended. I then had to make 2 whole trips a 2 hour drive each way to get all my things moved which i could have avoided and could have enjoyed the other half of my weekend relaxing with my pregnant wife which by the way had to endure the same trips in that crappy truck. What a waste of a company. I will NEVER use uhaul again and I will never recommend them to anyone i know either.Jason C.
Advertise hours: sunday, drop-off, we went there, and there is no one there to help or give instructions... Had to do research on how to drop-off...GRADY A.
El cliente no dejó un comentario.LINDSEY A.
Truck was not clean. Tires were horrible. Shook and rattled the whole 777 miles. Got the job done but for the price you pay to move and rentals they should be more than JUST washed. They need serviced every single time as well. That's what makes it safe traveling not how clean the outside looks!tammy S.
Appliance dolly was paid for and reportedly â€œin the truckâ€ but was notDONALD L.
El cliente no dejó un comentario.Harold B.
El cliente no dejó un comentario.MICHAEL L.
i had inquired about this equipment the day before, the emp was nice and told me to pick it up at 8 am Monday. No one showed up at this office until 10.30 am. I had a 2 1/2 hour wait which I normally would not do. on this day I needed the equipment and had to wait, The district manager was the one who showed up and was very helpful and took care of business.Glenn H.
The person who checked us in and out was SO nice and helpful. Highly recommend.David F.
Post accurate store hours.KEVIN R.
Would like to have gotten a receipt.alice S.
Courteous and friendly staff. Very positive experience. Eould recomend this location to others.LINDA R.
El cliente no dejó un comentario.CHUCK M.
No cash at return location, so awaiting check in the mail.($75.00).thank you.Wesley W.
I never touched the trailer. The uhaul agent hooked up the lights, chain, and lifted the trailer onto the ball of my truck. Impressive. In and out of there in 5 min. Great experience.MICHAEL K.
It was alittle expensive & then having to put gas in I think that should be covered by uhaul. The truck drives good but the noise was kinda scary. Breaks could be better. But over all Im glad Yall helped with what I needed & it was fast getting the truck.MAHAILEY R.
El cliente no dejó un comentario.ROGER G.
El cliente no dejó un comentario.Emilia A.
El cliente no dejó un comentario.William E.
Add a note telling where the key drop box is located. Returned after hour in the dark and that would have helped. Self check in process is easy and simple - great ap design.Jeremy G.
Clean the trucks better and have more accurate inspections of trucksjoshua H.
El cliente no dejó un comentario.AARON J.
Wonderful customer service! Very knowledgeable and willing to work with me on time as moving day had a few inconveniences and we had to come back twice. We also changed our rental equipment at the last minute and your team member, Shelby, was absolutely wonderful! 5 stars!JENNIFER S.
My main concern with the trailer was it has no tongue Jack in order to disconnect it.KENNIS B.
Shelby Morris is always professional and helpful when I've used this location.DARKARAI B.
Great service experience, super truck allowing project completion per committed timeframe!!KENNETH B.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.RICHARD P.
El cliente no dejó un comentario.Cary G.
El cliente no dejó un comentario.Anderson B.
Very niceJerry Y.
Location was not open when truck dropped off. Lady (did not get her name) called and was very helpful.John W.
El cliente no dejó un comentario.Paul N.
Stay open and available per posted hours. Shelby and Matt were great to deal with.DEBRA J.
El cliente no dejó un comentario.Kaye T.
El cliente no dejó un comentario.Tiffany R.
El cliente no dejó un comentario.KALEIGH F.
App would NOT allow me to do the early morning pickup of the truck. An employee of this location was nice enough to come by and complete the check out of the vehicle. The place itself great, the app, not so much!!MARSHALL H.
El cliente no dejó un comentario.ODETTE A.
The people were very friendly and helpful excellent customer service 👏UGONDA B.
El cliente no dejó un comentario.BRIAN C.
truck cargo space was dirty. they had to powerwash the cargo area before we took it. one person working and several people trying to rent. they did not have enough blankets to fill my order.william R.
El cliente no dejó un comentario.AUBREY S.
El cliente no dejó un comentario.Mike P.
UHaul's website wasn't working properly. We arrived an hour before they opened, but were lucky as the person had arrived early and helped us with our rental. Very friendly. Very clean truck.JEAN D.
Need copy of my receipt pleasePHYLLIS B.
Excellent customer service and equipment.Ken B.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.Brian B.
Shelby was extremely helpful, answered all questions when equipment was returned.KEN B.
It was easy and simple.donnie M.
Wear masksjonathan T.
Clean the truck before renting and supply all of the equipment that the customer pays for. Issue a refund if the equipment paid for is not provided.Chaquitta N.
El cliente no dejó un comentario.Robert P.
I thought the price a bit high, but for what I got, I'm really not complaining...ron C.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.MICHAEL C.
Just let me know if you ever sell any of the trailers open or enclosedDeloris D.
El cliente no dejó un comentario.Joseph M.
The ability for after hours drop off at this location was convenient and appreciatedJOSEPH M.
El cliente no dejó un comentario.Karen D.
El cliente no dejó un comentario.Joann W.
I had a family emergency and had to end up keeping the vehicle longer than expected. No answer when trying to call and speak with them. Returned vehicle with more gas than rented with.Michael F.
I didn't get what I requested: furniture pads and a dolly. There was no one available to talk for assistance. I couldn't log in due to no internet connectivity in the area; was on hold for 19 minutes and the call was ended with a recorded msg saying they could not complete the call at this time and call back later. This- is while I'm waiting in the parking lot trying to pick it up. After multiple calls later and being on hold again twice I was finally able to access the keys and check out through my phone. One agent was very helpful and stayed on the line until I was able to access the site and finish. Lastly the site states the office was open 1-4p, the Office sign says open 1-4 - yet no one was there, office locked. If we are to use the 27/7 sign in/check out - please be sure a staff line is available for us!Gregory B.
Place was close, bu Must of had a camera - when I called Shelby thanked me for backing it in ... very nice lady.larry E.
Excellent service. Exceptional. Very friendly.Joann H.
Third time renting here. In and out on the road quickly every time. Will recommendjohn H.
Just keep up the great customer serviceCHUCK P.
Met immediately with smiles and friendly welcome. All was efficient and welcoming with excellent humor and a warm "hale-fellow" attitude. Easy access in and out.barry E.
Nothing friendly and excellent service.Joann H.
If the trailers had a jack stand it would be much easier to hook and unhook. Dropped it off after hours and had to have a friend come help me unhook the 6x12 because it was too heavy to do myselfJohn S.
El cliente no dejó un comentario.Samantha F.
El cliente no dejó un comentario.Doug K.
El cliente no dejó un comentario.Gloria B.
I was in and out on the road within 10 minutes I will be back again.john H.
Have equipment availablePaul R.
I wouldn't change a thing at this location. The woman, I think her name is Christie, was extremely nice and knowledgeable. We will definitely recommend this location to everyone. We had a bad experience at the other location in Roxboro (will never go back), but this location shines in comoarison. Thank you!!Ashleigh W.