Comentarios de los clientes para Sheds123

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Sheds123

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Arvin I.
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El cliente no dejó un comentario.

Chris W.
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El cliente no dejó un comentario.

Darin Y.
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The lot at the facility was very muddy and needs attention. The price was way too much for the simple task that the van was used for. The van was also dirty due to the poor conditions of the facility parking area.

Denis M.
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El cliente no dejó un comentario.

Natasha D.
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This used to be my "go-to" Everything was clean, quick, organized. Based on my visit yesterday I will Not be back!!!

Joe W.
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There was no one even at the pickup site and there were multiple people waiting just as confused as we were. When we reserved our Uhaul online, we were told the location was open 7-5 and we reserved dollys, furniture pads, etc. NONE of the supplies were accessible. The only way we even got the Uhaul was by rebooking it and checking in via mobile... keys were in the open glove box the whole time. What a freaking joke. A woman called me later with an attitude saying it's a mobile only site. How were we supposed to know that?? We had to find dollys and furniture pads at another location and delay our move by hours. Never ever go here.

Tracy I.
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El cliente no dejó un comentario.

Linda J.
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El cliente no dejó un comentario.

Donnie S.
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Trailer was fine. No one was at the location for pick up or drop off. Called and left voice mail, then got a call back. Person calling was very nice and friendly, but it was a bit unnerving to drop off the trailer with no conformation other than "What is your Name, your done". I would have preferred someone to be there to sign off that i returned the trailer and that it was in good shape.

amalec E.
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El cliente no dejó un comentario.

Ronald E.
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El cliente no dejó un comentario.

Linda L.
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El cliente no dejó un comentario.

Tom L.
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El cliente no dejó un comentario.

Toni C.
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El cliente no dejó un comentario.

Jessie S.
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This was the 2nd rental of equipment. The first was from Burlington and we ordered 20 pads with the truck but wasn't told until we got there they didn't have any. This location in Mebane was remote service, waited an hour from pickup time to get service call back. Requested 2moving dollies and was told they were in a truck on-site, only to learn the truck was empty. Poor accessories for inventory, you need to step up that part of your business. The people in Burlington were excellent and helpful. Mebane lady was in Roxboro but courteous on phone.

Kristin R.
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El cliente no dejó un comentario.

Quiana B.
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El cliente no dejó un comentario.

Sean T.
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Everything about this rental experience was fantastic! The location was easy to get in and out of. The customer service was top notch. This U-HAUL location is one I would highly recommend to anyone!

Matthew C.
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El cliente no dejó un comentario.

Charles W.
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El cliente no dejó un comentario.

Nancy R.
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Mebane drop off difficult to find -needs better signs off 70 and how to get to office.

KYLE P.
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The truck was not cleaned at pick up. There was an old pack of cigarettes in the truck. The key was not in the lock box. They made me unscrew the return key lock box to get the key.

Elsie G.
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No one at the location during advertised hours. Business conducted over the phone.

William C.
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No one at location during pick up or turn in times. Both during regular stated business hours Three other customers awaiting for pick up. All 4 we're trying to use AP but not working

Cathia O.
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El cliente no dejó un comentario.

Annette L.
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Owner called and asked us to bring the truck back to the pick up location instead of where we booked to drop off. Day of pick up the furniture dolly wasn't in truck. So muchpreviousdamageto the truck that the mobile check in said I had exceeded the allowed number of pictures! Owner didn't answer phone when I called to check on all this. Huge mess...I wasted almost an hour trying to straighten it all out! Not pleased...at all.

carla M.
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El cliente no dejó un comentario.

Donald W.
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Got us going quickly

keith J.
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El cliente no dejó un comentario.

ALEXIS T.
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They have it down to a science. We were in and out quick.

RYAN M.
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Fast and easy. Very satisfied

Floyd W.
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El cliente no dejó un comentario.

Steven E.
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Trailer lights wouldn't work. Was stopped in Concord after weigh station pass. Showed trooper they were hooked up. He recommended that I turn the park lights on the car I was towing.

Julio C.
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I think is better if you do a flat rate on the local rental trucks No Miles charge

Chad M.
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I dropped off at night, it was difficult to find the location. There is only one small sign unlit.

Jasmine J.
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Great experience. Fast

Michael A.
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First, have an agent that is aware of the attitude that she or he is projecting. Instead of commenting before you hear what your customer's needs are, listen affectively. This is your greatest gift as a customer service rep. Also, when the charge on the website say one thing, don't surprise the customer with another price or charge after the truck has been returned. I was charged an additional .30 per mile for mileage and was told before I rented the truck it was .89, but ended up paying 1.19. I rent trucks a lot for the job I do. This will be the last time I rent a truck from U-Haul. Got better service from Penske and I will continue using them.

Mason C.
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El cliente no dejó un comentario.

Johnny T.
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Extremely helpful customer service, they went above & beyond with our concerns. Thanks, will definitely use again. Had no idea you guys were this nice. Kudos

Keesha H.
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El cliente no dejó un comentario.

sean C.
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They are always top notch!

DANIELLE D.
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El cliente no dejó un comentario.

Bob W.
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El cliente no dejó un comentario.

Susan A.
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When I reserved online I opted for face to race pickup. No one was there when I got there. I called and was verbally told which truck to take. Told the keys we're in the glove box. Was then told the combination to the shed and was told to pick out 10 blankets I reserved for my move. Had no one there to review the truck with me for damages prior to leaving nor confirmation of starting mileage and gas gauge. No signing of contract prior to taking truck off lot. Found out the next day when I was returning vehicle that this is not standard procedure.

Tara W.
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Have the directions on where to pick up the key clearer. It told me to go inside but there was no one there.

LEONARD H.
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Easy drop off

Regina K.
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Shelby was great and excellent customer service definitely will come back if I move again!!!

Christopher G.
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Not give out trucks with flat tires & making the customer deal with it.

Toni A.
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El cliente no dejó un comentario.

PATRICK D.
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This location was a bit hard to find because Google maps takes you to the wrong location. It would be great if you all could arrange to put a sign out by the main road. Fortunately, I was able to get good verbal directions when I called.

Robert H.
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El cliente no dejó un comentario.

Danielle T.
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Thank you so much for your help you made my experience with Uhaul easy and accessible.

Wayne S.
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El cliente no dejó un comentario.

Natasha D.
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Great Experience!! Tyler made my experience super quick and easy.Very professional, I will use this location for my uhaul needs from now on!!!

Andrew W.
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El cliente no dejó un comentario.

William A.
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I had mechanical/ battery issues with one of the trucks. It prevented me from using during the planned day. Customer service kindly assisted with the repair however they never responded when I requested one day credit for the lack of use. Please advise. Thanks.

Scott R.
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El cliente no dejó un comentario.

Dallas A.
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no one was there to help hook up the trailer...........the uhaul personnel had to call "a friend" to help with that. the telephone number on the uhaul building connects incorrectly with century link telephone service. the uhaul person ATTEMPTED to send copies of the contract, but the info was send in a strange format that COULD NOT BE OPENED. upon return of the trailer, AGAIN NO UHAUL PERSON was present to help unhook the trailer. as far as dealing with businesses in general, this was absolutely the WORST EXPERIENCE i have ever had. this uhaul franchise needs to have their ticket pulled AND CLOSED DOWN!!!!!

David W.
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El cliente no dejó un comentario.

diane B.
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Great service ; allowed me to pickup early and was very helpful

MATTHEW R.
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Phone number needs to be validated frequently. Was inoperative initially upon my arrival.

Natascha H.
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El cliente no dejó un comentario.

Johnny S.
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there was no one there. the posted phone number didn't work

Dexter H.
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I experience some difficulties when returning the vehicle. The online returning process would not except my location. I had to spend 45 minutes trying to return the vehicle! Subsequently, I was able to call someone (U-Haul) who enable me to complete the return.

Judy P.
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El cliente no dejó un comentario.

Christiina H.
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El cliente no dejó un comentario.

Matthew R.
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Nothing. Smooth operation. This was my second chance to use this operation and it went flawlessly.

Toinette S.
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My pickup time was 12:00 pm, but I didn't get my truck and car trailer until 1:15 pm because no one was there when I got there. I had to wait until 12:50 pm just to be told no one was coming. If it weren't for Shelbie ( the Uhaul representative on the phone) walking me through my rental and making sure I hooked up the trailer correctly, I would've still been waiting until someone could actually come to the store. Very poor management. The customer should never have to wait over an hour and do the work themselves. And to top it off the AC didn't work.

CARRIE M.
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Proprietors were very helpful, trusting, and friendly. All business was conducted over the phone and they even allowed me to use moving equipment on short notice. Great service!

Jimmy T.
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very easy process, courteous owners

Richard T.
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El cliente no dejó un comentario.

Jad A.
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El cliente no dejó un comentario.

JOEY N.
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El cliente no dejó un comentario.

Brenna B.
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We could not get anybody to answer the phone and our truck was missing all of the extra equipment we rented. Process took longer than it should have.

Clarence W.
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El cliente no dejó un comentario.

Dino B.
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El cliente no dejó un comentario.

John C.
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El cliente no dejó un comentario.

Megan G.
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El cliente no dejó un comentario.

Robert A.
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El cliente no dejó un comentario.

Jimmy C.
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My only complaint Was told just the day before picking up that I had an appliance dolley. Day of...no dolley. Ended up flat on my back with a washing machine on top of me due to my “help”. Dolley would have been nice!

richard R.
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El cliente no dejó un comentario.

John C.
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El cliente no dejó un comentario.

Ronald L.
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El cliente no dejó un comentario.

ROBERT W.
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I was charged for 3 gallons of gas when I drove the van literally 12 miles

Tracy H.
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However, the place was a little hard to find. The signs need to be updated.

Brian S.
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Didn't have the appliance dolly I ordered causing me to scramble and find one. Also charged me for 24 gallons of fuel I didnt use at $3.50/gallon. Overcharged by $84!

mike M.
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When I picked up the van the fuel gauge was at 3/4 full. Before I returned it I put in gas above the 3/4 mark yet I was charged over $10 for gas in the final charges

mark Z.
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Business is not marked from the roadway-Hard to find-No directional signage-no body there when I picked up vehicle. The truck did not come with pads or blankets and I was not offered any.

Wayne S.
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El cliente no dejó un comentario.

TODD R.
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El cliente no dejó un comentario.

Donna D.
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El cliente no dejó un comentario.

MICHAEL M.
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El cliente no dejó un comentario.

Zachary T.
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El cliente no dejó un comentario.

Madelyn F.
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I billed for the insurance even though I declined the insurance when I booked the rental online.

bruce R.
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Shelby was great. Easy to work with.

JOHN C.
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Everything was fine,location was hard to find,there wasn't any signs at street,place was set back so far,that's fine It took some time because I had to search the area at 3am, Exhausted..

Charmain B.
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None

vondra J.
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El cliente no dejó un comentario.

Jalisa T.
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No one was available for my reservation, I was late to my move appointment, and they over charged me then sent to 2 separate contracts. I will be calling to correct this first thing in the morning.

Don C.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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