Customer Reviews for Shauns Auto Service
(U-Haul Neighborhood Dealer)

157 reviews

5286 Chemin de la Cote St Paul   Montreal, QC H4C1X1

(514) 766-9075

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/22/2021 - 1/2/2022: Closed

Services at this Location:

Contact Us

(514) 766-9075

5286 Chemin de la Cote St Paul
Montreal, QC H4C1X1

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/22/2021 - 1/2/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mathieu G. 
Rating:
5.0

It was an absolute blessing to deal with Shaun's auto and it will be THE place I go for my rentals from now on. Seems like a simple corner place at first glance, but in reality you get a real human and friendly owner/employee, someone whom know his stuff, diligently goes through all the the steps with you and proves to be so patient and professionnal: uhaul has a GREAT partner in Shaun's auto, I can tell you that! :-)

JEAN MICHEL D. 
Rating:
5.0

Customer did not leave a comment.

Simon C. 
Rating:
5.0

Customer did not leave a comment.

Pierre L. 
Rating:
1.0

Customer did not leave a comment.

Ana G. 
Rating:
5.0

A very smooth and friendly experience. Would not go to another location, this was the best.

Alex T. 
Rating:
4.0

Customer did not leave a comment.

Axenia M. 
Rating:
5.0

Customer did not leave a comment.

Chloe H. 
Rating:
5.0

Shauns Auto Service n'a peut-être pas la plus grande flotte la plus a jour, mais le service exceptionnel compense largement. En choisissant ce point de service, vous êtes sûr d'être facturé de manière honnête et transparente pour l'utilisation que vous ferez du véhicule.

Anthony L. 
Rating:
5.0

excellent service

JEAN FRANCOIS M. 
Rating:
5.0

Thank you Shaun!

peter S. 
Rating:
5.0

Shaun was awesome!! He was so accommodating, knowledgeable and friendly. It was a great experience, not problems and no worries at all.

Anastasia P. 
Rating:
5.0

great service

Stephane A. 
Rating:
5.0

Nothing to say, everything is perfect, there is already a very good reception with all the explanations, especially it is in my neighborhood.

FRANCOIS B. 
Rating:
5.0

Shaun is a very good operator !

Howard L. 
Rating:
5.0

Best U-Haul service I've ever had, hands down.

Sebastien Charle G. 
Rating:
5.0

The Man in charge was professionnel ans friendly.

Raouf Moncef B. 
Rating:
5.0

Shawn always find a creative way to go beyond the client's regular customer service experience. A true one man band!! See you again very soon! Dave

David C. 
Rating:
5.0

Customer did not leave a comment.

Ahmed A. 
Rating:
5.0

Customer did not leave a comment.

Frederick S. 
Rating:
5.0

Customer did not leave a comment.

Fannie L. 
Rating:
5.0

Customer did not leave a comment.

Yohann R. 
Rating:
5.0

Sean was helpful and organized!! An amazing and perfect experience. Thank you so much!!

susan D. 
Rating:
5.0

Customer did not leave a comment.

Vivien H. 
Rating:
4.0

Customer did not leave a comment.

Vincent L. 
Rating:
5.0

Customer did not leave a comment.

Fernando Gustavo R. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

Felipe G. 
Rating:
5.0

Thanks so much for all the help at shauns auto service! i hope everyone has a great day!

Bruno Maxime E. 
Rating:
4.0

Customer did not leave a comment.

Shayne John M. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
5.0

No improvement necessary ... Everything was good.

Rocco P. 
Rating:
4.0

Customer did not leave a comment.

Martin K. 
Rating:
5.0

Customer did not leave a comment.

Leila B. 
Rating:
5.0

Customer did not leave a comment.

Anna L. 
Rating:
5.0

Customer did not leave a comment.

Coralie Z. 
Rating:
3.0

Customer did not leave a comment.

Lauriane B. 
Rating:
5.0

Customer did not leave a comment.

michel P. 
Rating:
5.0

Customer did not leave a comment.

Pierre Olivier A. 
Rating:
5.0

Shaun is great!

Nicolas D. 
Rating:
5.0

Customer did not leave a comment.

Aleksandar V. 
Rating:
5.0

Great service from Shawn . Will go back to this location for sure .

Marc B. 
Rating:
5.0

Shaun was super helpful and knowledgeable. The Van was extremely clean and ready to go. Highly recommend this location.

John thomas O. 
Rating:
5.0

Customer did not leave a comment.

Adam E. 
Rating:
5.0

The owner of the location was great. He quickly got me set up and going without any hassle. I will do business with him again.

Christopher F. 
Rating:
5.0

I'm upset about a fuel charge when I had returned the vehicle with a full fuel tank.

Daniel A. 
Rating:
5.0

The gentlemen who helped me out was the most helpful I have seen in a while! Thank you so much :)

Jorge Luis M. 
Rating:
5.0

Customer did not leave a comment.

Russell V. 
Rating:
5.0

Shaun is the best! Thank u again!

Chengsy P. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
1.0

Took a huge time for the validation process, got issues regarding my phone number and I had to add an additional contact, and it seems that the client should not "be late" otherwise the service bug. The experience was painful.

Abdelmoumene T. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

The online pickup experience wasnt good at all, the app didnt work well, the approval took 10mins without news waiting nexy to the truck under the sun

Julien C. 
Rating:
5.0

Customer did not leave a comment.

Eugen C. 
Rating:
4.0

Customer did not leave a comment.

STEPHANE L. 
Rating:
5.0

The location is great. But I have big trouble with U-haul its self. I wrote an email to customer support about my issue, no reply still after one week! The website is really poor managed in canada. It misses correct indications and has errors in translations. I would appreciate to receive an answer. I'll try a resend.

Stefan S. 
Rating:
5.0

Shaun is an excellent person, thanks

Atil A. 
Rating:
5.0

Seriously best service I could ever asked for, very calm person, no stress, no problems, even if they had mispelled my name and number when I called to make a reservation, everything went so smoothly, would 100% recommend

Jade li M. 
Rating:
5.0

Shaun is great and he is super helpful! I strongly recommend this location.

Mariam E. 
Rating:
3.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Improve web app experience, namely photo upload

Eamonn E. 
Rating:
5.0

Very good thanks

jean phillippe G. 
Rating:
5.0

Customer did not leave a comment.

Frederic M. 
Rating:
5.0

Customer did not leave a comment.

Frederic M. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Nothing the service was excellent

roger V. 
Rating:
5.0

Customer did not leave a comment.

ALI S. 
Rating:
4.0

The truck made strange squeeking sounds when starting to move and kicked itself into towing mode by itself. It was not fun either to try and not waste unnecessary gas on a vehicle whose tank was 1/4 full when received.

Graham C. 
Rating:
5.0

svp mettre ce questionnaire et les courriels en français, svp. Bravo au type qui était là , un excellent service

Gilles L. 
Rating:
5.0

Customer did not leave a comment.

Laura U. 
Rating:
4.0

The van was parked in a difficult spot to pull out of but staff were friendly and helpful

Anthony W. 
Rating:
5.0

The person who manned the counter both upon pick-up and return delivered great service. Patient yet quick to get us on our way. No nonsense and no nickle-and-diming us, which is much appreciated when renting any vehicle or equipment. I only wish they'd also rent cars so I can give them my business again soon!

Valentin H. 
Rating:
4.0

Cabin was not very clean, self check-in app did not display fuel level correctly and correction was not possible as I got an error message.

Samuel L. 
Rating:
5.0

Customer did not leave a comment.

Mathabatha S. 
Rating:
5.0

Préposé explique très bien les détails de la location. Avenant,poli. Expérience agréable.

Jacques B. 
Rating:
5.0

Best service I ever had.

Vincent L. 
Rating:
5.0

Great experience, thanks Shaun!

Matija M. 
Rating:
5.0

Shaun was amazing. Our driver had a temporary license because he was from out of province and hadn't received the physical copy after renewing due to covid. Shaun called multiple people on a weekend trying to figure out whether or not this was acceptable and was very understanding of the situation. This guy deserves a raise for how professional and friendly he was.

Matthew H. 
Rating:
4.0

Customer did not leave a comment.

Tanuj A. 
Rating:
5.0

Great service. Very helpful and reliable

Leszek Z. 
Rating:
5.0

Shaun was very efficient. Tank you! Excellent service and great value for money! If only UHaul could reduce the number of documents and contracts that we receive (especially when all our headspace is on moving... forward!! ) An alternative could be to a) send them ahead of time; b) convert the content or most of it into a videocast or a podcast, to make it more palatable to you customers - particularly the younger e-breed! Merci pour le tres bon service, Shaun!

Ali B. 
Rating:
5.0

Customer did not leave a comment.

Dawna T. 
Rating:
5.0

Customer did not leave a comment.

Pierrot F. 
Rating:
5.0

Shaun is the man. Hopefully I will never have to move again but If I do, I will no doubt use his rental services. 10/10 rental

tyler D. 
Rating:
4.0

Customer did not leave a comment.

Jeremie P. 
Rating:
4.0

All good and very nice staff

Sylvain B. 
Rating:
5.0

Customer did not leave a comment.

jose P. 
Rating:
5.0

Customer did not leave a comment.

Jean-Paul M. 
Rating:
5.0

Customer did not leave a comment.

Julien D. 
Rating:
5.0

Shaun is really giving an amazing service!

joël H. 
Rating:
5.0

Customer did not leave a comment.

Mitchell B. 
Rating:
5.0

all good

nadir Y. 
Rating:
5.0

Customer did not leave a comment.

Maurice W. 
Rating:
5.0

Customer did not leave a comment.

Marc B. 
Rating:
3.0

Customer did not leave a comment.

Pascale G. 
Rating:
5.0

Everything was good except there was a used mask on the middle seat when i got the truck. Shaun told me he disenfected the trucks in between, which I didn't believe when I found this used mask.

Nicolas D. 
Rating:
5.0

This was the nicest rental truck/car pickup experience I ever had. And right in our neighbourhood, great!

Michael P. 
Rating:
5.0

Keep the amazing energy up!

Pierre-wesner R. 
Rating:
5.0

Nothing. Everything was perfect. Thanks.

Daniel R. 
Rating:
5.0

We had a smooth and easy transaction! Thanks

Jefferson D. 
No reviews have been submitted for this location.

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