Customer Reviews for Shadeland Beer
(U-Haul Neighborhood Dealer)

528 comentarios

100 Brighton Rd   Pittsburgh, PA 15202

(412) 821-1032

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(412) 821-1032

100 Brighton Rd
Pittsburgh, PA 15202

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Staff was very friendly & competent.

Mark K. 
Clasificación:
5.0

Honestly the most pleasant and understanding people..I was to rent for 3 days and ran into an unfortunate situation with help loading my house and unloading into my storage unit..made a call to Greg to extend my rental time and he was so gracious allowing me the extra time! Absolutely the Best!!!

diane S. 
Clasificación:
2.0

Check-in process was not smooth. Furniture pads were ordered but not at the location. Had to find a dolly ourselves. Refund was granted, which is good, but next time I would go to an actual uhaul store and not do the mobile check-in.

Erin S. 
Clasificación:
3.0

To Whom it may concern, My name is Monica Rivera Esturban Reservation #: 23380994 My husband Vincenzo Mercurio drove the UHaul truck and his phone number is +19295074585 I called Employee Lindsey back at +14124861516 since she left me a voice mail saying the truck was not returned. It was returned. She was incredibly rude when I wasn't able to quickly provide the phone number by saying she doesn't understand how I don't know the phone number. My husband recently changed his phone number so he didn't have it memorized. It only took us a few minutes. She must have forgotten to put herself on mute as she even mentioned that we were the 3rd client to not know their phone number. She did not offer an apology. This is unacceptable. Regards, Monica Rivera Esturban

Vincenzo M. 
Clasificación:
2.0

I've sent my complaints multiple times but no one acknowledged or listened. Also it's no use calling the uhaul customer service if no one picks up! HORRIBLE SERVICE

David A. 
Clasificación:
4.0

Nothing needs improving. This U-Haul site was a lot better than the last one. They were friendly and professional. Easy in and easy out. I would recommend this location most definitely!

Lynn M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa P. 
Clasificación:
4.0

Nada

kim M. 
Clasificación:
5.0

the guy who helped me out was great

Stephen M. 
Clasificación:
5.0

The service is always fantastic! I go out of my way to use this location! Great people!

Ryan H. 
Clasificación:
5.0

Great service( responsive, efficient, considerate, and best - dependable!

Pauline P. 
Clasificación:
5.0

Michelle and Greg were SO VERY HELPFUL!!! We rented a truck, very last minute, to move flooring, for a studio set. We were able to get the floor down, for the set's arrival the next day. We are so grateful for their friendly service! :) - The Signtastic Team

HEATHER G. 
Clasificación:
2.0

The truck's 'check engine' light immediately came on along with a "tighten gas cap" warning. The cap could not be properly tightened to make the notification go away and likely needs replaced. The U-Haul app took several tries to get checked in and I was unable to check out with images of the dash, etc. and just handed the key to the Shadeland Beer Distributor employee. This was a real time-suck when trying to move on a schedule. The lockbox for the key was also rusted to the point where I had to have a Shadeland employee jimmy it open. This added about 20 minutes to the check-in process.

Alyse R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly F. 
Clasificación:
5.0

Excellent experience from order to pick up to drop off

Steohen Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN D. 
Clasificación:
5.0

Friendly and helpful when I needed assistance with the app

Jeremy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne S. 
Clasificación:
5.0

Everything was perfect and they were extremely helpful

christy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen Q. 
Clasificación:
5.0

Keep up the great job!! Thank you for the superior service!

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABIGAIL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
2.0

All the Uhaul I've been to this was is least professional to Uhaul business.

Patricia Y. 
Clasificación:
3.0

The self-move option was difficult to use, and even more so there with limited cell reception. We had to walk up the road to get reception.

Dawn F. 
Clasificación:
4.0

El cliente no dejó un comentario.

James V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina H. 
Clasificación:
5.0

With everything happen to me, they was so nice

eddie P. 
Clasificación:
2.0

Truck had gunk spilled in the cup holders and the battery died during the 5 minutes I went into Sheetz.

Greg F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole B. 
Clasificación:
5.0

Nothing everyone was helpful and pleasant at Shadeland!

barb J. 
Clasificación:
5.0

Great Customer Service.

Karen D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jenna R. 
Clasificación:
4.0

El cliente no dejó un comentario.

greg L. 
Clasificación:
2.0

All workers, but especially customer facing workers, should be wearing masks per PA state mandate to prevent COIVID-19 spread - they were not. Inside smelled like cigarette smoke.

Abigail W. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosanne K. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer M. 
Clasificación:
5.0

Greg was extremely helpful and accommodating. I have rented here before and will use again!

Bryan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

curtis S. 
Clasificación:
1.0

The employee I spoke to was rude and unable to assist. None of the employees had masks on either. Well, one had one around his neck, not sure what that will do. Truck was pretty dirty and didn't appear to be sanitized. Not about this location, but I had chosen to do my transaction in person, but that isn't available at this location, which was a real pain because I didn't bring my phone... Not happy at all with this experience. Upon dropping off the truck I was also charged 20$ for fuel when I just put 15$ in the tank out of my pocket to bring it up to the level I received. This whole experience has been nothing short of a headache. I was late picking the murchandise I rented the truck for, incurring another fee from that company.

Jesse G. 
Clasificación:
2.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
5.0

I tried to pick up the truck online. It was very difficult and I will go through another company before I do that again. The staff could not or would not help me since I picked the on line pick up

Jacqueline A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

The trucks are well-maintained and staff is friendly and informative. They went above and beyond in helping me.

London S. 
Clasificación:
5.0

Very friendly showed me everything before I took the truck. Will always go to this location for a uhaul.

Denise Q. 
Clasificación:
5.0

Greg was extremely helpful with the rental... He explained everything and made sure the rental and return process goes as smooth and easy as possible. I will definitely go back to rent from this business again. Excellent customer service

DENISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
5.0

Guy working was top notch. Made my experience 100% better.

jeff F. 
Clasificación:
5.0

Customer service was awesome.thank you

Kristin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle T. 
Clasificación:
5.0

Very accommodating

erik V. 
Clasificación:
3.0

El cliente no dejó un comentario.

jammie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
5.0

Any move I make I use him very nice guy

Malana F. 
Clasificación:
5.0

No improvement necessary!

roberta W. 
Clasificación:
5.0

None awesome customers service

KIMBERLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom G. 
Clasificación:
5.0

The man had excellent customer service

Tamika A. 
Clasificación:
5.0

El cliente no dejó un comentario.

pattie B. 
Clasificación:
3.0

U-haul is just too expensive, I had the truck for 32 minutes and it cost me 40 dollars. I would not recommend U-haul to anyone just based on the cost. If your cost was more in line with other short term rental companies then possibly but until then I will direct anyone who asks elsewhere.

brad M. 
Clasificación:
3.0

The drop-off location was fine, only rated average as it is primarily a beer distributor, rather than a specific U-Haul location, as was my pickup location. The staff was extremely friendly and helpful.

Peter N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Louis L. 
Clasificación:
5.0

Nothing. Greg and his wife do a great job!

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darian M. 
Clasificación:
2.0

The mileage was not adjusted despite the location change and I ended paying way more than planned because of that. The location is also a liquor store which was confusing and hard to find.

Fatema J. 
Clasificación:
5.0

very pleasant to work with.

edward D. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward D. 
Clasificación:
5.0

N/a

Timothy G. 
Clasificación:
5.0

Nothing. The Shadeland Beer owner is a good guy!

Chris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

tim B. 
Clasificación:
5.0

Awesome Customer service! From start to finish.

JHIRMAYNE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
5.0

N/C

Maria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
5.0

Everyone was awesome and offered excellent customer service. They were very accommodating!!!

DONAVIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

sam Y. 
Clasificación:
5.0

Keep on doing what you're doing.

Joel B. 
Clasificación:
5.0

Very friendly people and fast service.

Joyce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt J. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill G. 
Clasificación:
3.0

El cliente no dejó un comentario.

carla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

A pleasure to do business with

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
3.0

Drivers door did not seal.

Adam C. 
Clasificación:
5.0

They were friendly and efficient!

Jordan B. 
Clasificación:
5.0

The pickup process was easy, the people were very helpful and friendly. I would recommend this location to everyone I know.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene C. 
Clasificación:
5.0

Nothing great service and great treatment from staff.

michelle S. 
No se han enviado comentarios para esta ubicación.

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