Customer did not leave a comment.Miguel S.
Customer Reviews for Shaan Gas LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Todo bienJose C.
Customer did not leave a comment.Williams R.
The gas station was closed the day I was scheduled to pick up the trailer. The u-haul representative I finally spoke to after I called the phone number for the gas station and got no positive response was very helpfulChristopher O.
the check in was very complicated and the people at the station had no knowledge to help. My truck was supposed to have a furniture dolly and a hand truck and neither were in the truck. I waited on hold for over 20 minutes to inquire and could not get an agent on the phone. Customer service was definitely lacking in this move.Christopher R.
Customer did not leave a comment.RUSSELL C.
I arrived and noon knew how the system worked for drop offs. I though it would be a quick drop off and go, but it took about 15 minutes to have the clerk call his boss, who I had to talk to on t he phone for 5 minutes to get him to understand what I was doing.Alexander A.
Customer did not leave a comment.Richard B.
I was totally disappointed in procedures for pickup/drop-off. The day before location was last minute and out of the way. I would not use U-haul as a first choice again. My plans drastically changed because of this. Also the pickup location was not knowledgeable.Sophia F.